Larksuite vs. ServiceNow HR Service Delivery

On my experience, I did not experience any issue when using this tool. Simply because it is a perfect tool and easy to use. You just need to log in your working email and you can now use it. You can message all of the employees on the company Larksuite.

The service request management function is excellent, but the system misses a bit in the UI (user interface) issue, which ends up being somewhat complex. So I believe there could be a tab on the platform with video tutorials to help with the experience, I don't know if it has, and if it does, it could have easier access so that all users know what it has and how to see it.

• Employee Intranet
• Video Conferencing
• Document Creation
• Knowledge base

Incentivized

• Open IT tickets in a practical way.
• Customer service with fast support.
• Low cost.

Incentivized

• To automatically delete accounts of the resigned employees
• Detect Harmful files that may harm the user

Incentivized

• The tool is sometimes slow.
• I believe that the issue of inactivity can be improved, we need to re-log in if we don't use the tool for a long time.
• Add more languages ​​to the tool.

Incentivized

We will use this product and we don't have plan to change since this is a perfect tool

I rate this perfect simply because we use this everyday and this is very helpful. Without this tool I can't imagine how we can communicate to each other and how we can resolve every concern/issue that we cater everyday on our job. This is the tool we use to communicate and endorse specific concern.

I selected Larksuite simply because even you don't have laptop or desktop you can simply install this app through google or apple store and you just need to log in using your working email. You will now access and use every feature on this app. You can also watch and play videos.

• The quality of communicator is way easier by the help of Larksuite
• Larksuite plays the most important role in our company since by Larksuite we our being notified if there are updates we need to check

Incentivized

• It frees your time and makes you more productive every day
• It enables you to rapidly find and eliminate all the unnecessary things
• It permits you to analyze more robust collections of info

Incentivized