What users are saying about
64 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener noreferrer'>trScore algorithm: Learn more.</a>
Score 8.6 out of 100
1 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener noreferrer'>trScore algorithm: Learn more.</a>
Score 10 out of 100

Likelihood to Recommend

Laserfiche

Laserfiche is perfect for businesses that need a place to appropriately store their documents digitally and want an environment to grow from. Adding Laserfiche Forms helps grow a business' ability to process their work and reach their customers easier. Laserfiche could be used for all sizes of businesses but may not be as worth it for very small businesses.
Angela Jordan | TrustRadius Reviewer

Low Code Development Platform

Any business requirements are suitable for Low Code Development Platform, and you get a faster MVP development done and still have some time to improve the User Interface.If the project requires too many complex screens and complex queries just may need some integration or take into consideration a non-Low Code Development Platform, but everything is possible with Low Code Development Platform if you have the right support from the vendor or at least an experienced senior developer in the technology being used.
Anonymous | TrustRadius Reviewer

Feature Rating Comparison

Enterprise Content Management

Laserfiche
8.8
Low Code Development Platform
Content capture & imaging
Laserfiche
9.3
Low Code Development Platform
File sync, storage & archiving
Laserfiche
9.4
Low Code Development Platform
Document management
Laserfiche
9.5
Low Code Development Platform
Records management
Laserfiche
9.4
Low Code Development Platform
Content search & retrieval
Laserfiche
8.8
Low Code Development Platform
Enterprise content collaboration
Laserfiche
8.2
Low Code Development Platform
Content publishing & creation
Laserfiche
8.5
Low Code Development Platform
Security, risk management & information governance
Laserfiche
9.1
Low Code Development Platform
Contract lifecycle management
Laserfiche
8.1
Low Code Development Platform
Automated workflows
Laserfiche
9.2
Low Code Development Platform
Mobile support
Laserfiche
8.2
Low Code Development Platform
Integration
Laserfiche
8.2
Low Code Development Platform

Low-Code Development

Laserfiche
Low Code Development Platform
10.0
Visual Modeling
Laserfiche
Low Code Development Platform
10.0
Drag-and-drop Interfaces
Laserfiche
Low Code Development Platform
10.0
Platform Security
Laserfiche
Low Code Development Platform
10.0
Platform User Management
Laserfiche
Low Code Development Platform
10.0
Reusability
Laserfiche
Low Code Development Platform
10.0
Platform Scalability
Laserfiche
Low Code Development Platform
10.0

Pros

Laserfiche

  • Electronic content management- it provides backup, versioning, access controls, retention policies, powerful search, metadata, and routing. It provides several facilities for importing scanning documents including OCR.
  • Business Process Automation via workflow. Built on Microsoft WWF technology, Laserfiche provides a developer studio (designer) for rapid, visual development. It contains dozens of pre-built objects to accomplish numerous tasks, including document routing, rules, and web API integrations.
  • Electronic Forms- an easy to use interface for creating input forms which can be routed, saved to the repository, and integrated into a workflow.
  • Robotic Process Automation- Laserfiche has put an emphasis on developing their RPA solution to be a serious player in this space. Their RPA bots can be easily integrated into business process automation (BPAs).
Anonymous | TrustRadius Reviewer

Low Code Development Platform

  • Save time, avoiding complex queries.
  • Use of drag and drop.
  • You still need your development logic so no need to worry about your brain no exercising.
  • Faster and with the same results' and quality.
Anonymous | TrustRadius Reviewer

Cons

Laserfiche

  • Quick Fields, the tool for automatically importing and processing scans by Zone OCR, is primitive and out of date. The user interface is terrible, and the program can behave in unexpected ways. The OCR module from Nuance has a high error rate.
  • Security and access rights are finely grained, and quite powerful, but there isn't a way to get a report of access rights and where they've been set. If a document repository is very large, and was not properly planned out and documented, untangling user rights issues can be a real mess.
  • Most of the modules are intuitive and easy to use. This is a double-edged sword. Forms and workflows are quick and easy to create, but it's possible for a non-programmer to create a workflow or forms process with hundreds of copy-pastes of the same activities where someone with some practical programming experience will create a loop of a dozen activities.
Glen Murie | TrustRadius Reviewer

Low Code Development Platform

  • The source code behind almost all low code platform needs to continue an improvement process to speed up the PaaS (Platform as a Service).
Anonymous | TrustRadius Reviewer

Likelihood to Renew

Laserfiche

Laserfiche 8.6
Based on 16 answers
We plan on renewing Laserfiche for the coming year but also have been considering a scanning and document management solution that can be purchased from our new accounting system company, we are implementing the accounting system this year. It will be a couple years before we make a decision to stay with Laserfiche or change.
Judy Nie | TrustRadius Reviewer

Low Code Development Platform

No score
No answers yet
No answers on this topic

Usability

Laserfiche

Laserfiche 10.0
Based on 6 answers
It has an intuitive design that feels very natural to any user that has ever used Outlook or Windows Explorer. There are multiple ways to perform every action in order to help users with various software experiences find the shortcuts and actions they seek quickly and effectively.
Ramsey Oklah | TrustRadius Reviewer

Low Code Development Platform

No score
No answers yet
No answers on this topic

Reliability and Availability

Laserfiche

Laserfiche 10.0
Based on 2 answers
I am very satisfied with Laserfiche. I have found that certain larger jobs may are slow. This may also be related to our infrastructure environment. We have been able to tune Laserfiche to increase performance on larger jobs.
Tim Nolan | TrustRadius Reviewer

Low Code Development Platform

No score
No answers yet
No answers on this topic

Performance

Laserfiche

Laserfiche 9.0
Based on 1 answer
Performance, of course, is largely dependent on the underlying environment. Laserfiche does its part with multi-threading, taking advantage of multi-core servers on scanning, workflows, and bots. A SQL-Server back-end is suitable for small to medium-sized company, but may not scale to large, where Oracle would be the better choice. Workflows can be poorly written and perform recursive work slowing down the system. It's better to run batch type workflows at night when possible.
Anonymous | TrustRadius Reviewer

Low Code Development Platform

No score
No answers yet
No answers on this topic

Support Rating

Laserfiche

Laserfiche 9.4
Based on 9 answers
I have never had to wait for help from Laserfiche. If I cannot find the answer online, I can easily send an email to a customer support representative. I have always been helped the same day and my questions have always been resolved. The Empower conference is always a great learning opportunity and the online resources and webinars are top-notch.
Alexa Siebert | TrustRadius Reviewer

Low Code Development Platform

Low Code Development Platform 10.0
Based on 1 answer
My life changed after I switched as a developer and a manager to Low Code Development Platforms.
Anonymous | TrustRadius Reviewer

Online Training

Laserfiche

Laserfiche 10.0
Based on 1 answer
Easily accessible 24/7 so am able to complete courseware whenever time allows: Commute to work; waiting for friends or family; at night while relaxing [with a delicious glass of wine!]; whenever and wherever time and circumstances permit.Courseware is well written and presented in an easy to follow and understand format.
Sheree Montgomery | TrustRadius Reviewer

Low Code Development Platform

No score
No answers yet
No answers on this topic

Alternatives Considered

Laserfiche

Laserfiche is the leader in the ECM industry, and I believe will stand toe to toe with any competitor on the market. Not only is it on of the most advanced systems for an enterprise wide solution, but the cost is also very competitive. I also do not believe there is any competitor with an integrated forms module.
Mark Ellickson | TrustRadius Reviewer

Low Code Development Platform

It's just faster, and you get the same results in a shorter amount of time, results are even better once you get the right experience. I think companies get a huge asset changing to Low Code Development Platform.
Anonymous | TrustRadius Reviewer

Return on Investment

Laserfiche

  • Better customer service- if it's in laserfiche you can reproduce a document immediately.
  • Better use of office space as my old fashioned file cabinets that used to take up wall space have decreased in size as I use my Laserfiche filing system instead. Only when necessary is a 'hard copy' kept in a file cabinet such as legal documents, original certificates, permits, etc.
  • Employee empowerment- staff can research a particular subject by reviewing the files in laserfiche. Reading/skimming several pages is easier and you don't clutter your desk with old, dusty manila folders!
Sheila Cruz | TrustRadius Reviewer

Low Code Development Platform

  • Faster releases process.
  • A business and product owners very happy with quick and excellent results.
  • Happy developers that love learn new technologies.
Anonymous | TrustRadius Reviewer

Screenshots

Pricing Details

Laserfiche

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Low Code Development Platform

General

Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Optional

Rating Summary

Likelihood to Recommend

Laserfiche
8.6
Low Code Development Platform
10.0

Likelihood to Renew

Laserfiche
8.6
Low Code Development Platform

Usability

Laserfiche
10.0
Low Code Development Platform

Reliability and Availability

Laserfiche
10.0
Low Code Development Platform

Performance

Laserfiche
9.0
Low Code Development Platform

Support Rating

Laserfiche
9.4
Low Code Development Platform
10.0

Online Training

Laserfiche
10.0
Low Code Development Platform

Add comparison