What users are saying about
64 Ratings
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Top Rated
1612 Ratings
64 Ratings
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Score 8.6 out of 100

MS SharePoint

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Top Rated
1612 Ratings
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Score 7.7 out of 100

Likelihood to Recommend

Laserfiche

Laserfiche is perfect for businesses that need a place to appropriately store their documents digitally and want an environment to grow from. Adding Laserfiche Forms helps grow a business' ability to process their work and reach their customers easier. Laserfiche could be used for all sizes of businesses but may not be as worth it for very small businesses.
Angela Jordan | TrustRadius Reviewer

MS SharePoint

It is the appropriate tool for document repositories that have many people as public, also for documents where a work team of any size can work simultaneously and the document's membership remains joint (unlike OneDrive). Also to keep the versions of the documents secured at each change. Regarding the distribution and organization of documents, it is perfect to segment by libraries, teams, among others, the documents according to the required audience.
Andrea Lemo | TrustRadius Reviewer

Feature Rating Comparison

Enterprise Content Management

Laserfiche
8.8
MS SharePoint
Content capture & imaging
Laserfiche
9.3
MS SharePoint
File sync, storage & archiving
Laserfiche
9.4
MS SharePoint
Document management
Laserfiche
9.5
MS SharePoint
Records management
Laserfiche
9.4
MS SharePoint
Content search & retrieval
Laserfiche
8.8
MS SharePoint
Enterprise content collaboration
Laserfiche
8.2
MS SharePoint
Content publishing & creation
Laserfiche
8.5
MS SharePoint
Security, risk management & information governance
Laserfiche
9.1
MS SharePoint
Contract lifecycle management
Laserfiche
8.1
MS SharePoint
Automated workflows
Laserfiche
9.2
MS SharePoint
Mobile support
Laserfiche
8.2
MS SharePoint
Integration
Laserfiche
8.2
MS SharePoint

Project Management

Laserfiche
MS SharePoint
7.2
Task Management
Laserfiche
MS SharePoint
7.4
Gantt Charts
Laserfiche
MS SharePoint
6.2
Scheduling
Laserfiche
MS SharePoint
7.0
Workflow Automation
Laserfiche
MS SharePoint
7.6
Mobile Access
Laserfiche
MS SharePoint
7.4
Search
Laserfiche
MS SharePoint
7.5
Visual planning tools
Laserfiche
MS SharePoint
7.3

Communication

Laserfiche
MS SharePoint
7.3
Chat
Laserfiche
MS SharePoint
6.9
Notifications
Laserfiche
MS SharePoint
7.4
Discussions
Laserfiche
MS SharePoint
7.3
Surveys
Laserfiche
MS SharePoint
7.1
Internal knowledgebase
Laserfiche
MS SharePoint
7.6
Integrates with GoToMeeting
Laserfiche
MS SharePoint
6.8
Integrates with Gmail and Google Hangouts
Laserfiche
MS SharePoint
6.4
Integrates with Outlook
Laserfiche
MS SharePoint
8.6

File Sharing & Management

Laserfiche
MS SharePoint
7.9
Versioning
Laserfiche
MS SharePoint
8.3
Video files
Laserfiche
MS SharePoint
7.6
Audio files
Laserfiche
MS SharePoint
7.8
Document collaboration
Laserfiche
MS SharePoint
8.6
Access control
Laserfiche
MS SharePoint
8.3
Advanced security features
Laserfiche
MS SharePoint
7.8
Integrates with Google Drive
Laserfiche
MS SharePoint
7.0
Device sync
Laserfiche
MS SharePoint
8.0

Pros

Laserfiche

  • Electronic content management- it provides backup, versioning, access controls, retention policies, powerful search, metadata, and routing. It provides several facilities for importing scanning documents including OCR.
  • Business Process Automation via workflow. Built on Microsoft WWF technology, Laserfiche provides a developer studio (designer) for rapid, visual development. It contains dozens of pre-built objects to accomplish numerous tasks, including document routing, rules, and web API integrations.
  • Electronic Forms- an easy to use interface for creating input forms which can be routed, saved to the repository, and integrated into a workflow.
  • Robotic Process Automation- Laserfiche has put an emphasis on developing their RPA solution to be a serious player in this space. Their RPA bots can be easily integrated into business process automation (BPAs).
Anonymous | TrustRadius Reviewer

MS SharePoint

  • Document sharing - it works really well for this. documents can be included in libraries and organized in folders. Documents can be uploaded as files or links to files stored anywhere that is accessible by URL.
  • Team discussion boards - It does discussion format very well and presents discussion sin a familiar format that all users will recognize. it can also do Wikis.
Jane Updegraff | TrustRadius Reviewer

Cons

Laserfiche

  • Quick Fields, the tool for automatically importing and processing scans by Zone OCR, is primitive and out of date. The user interface is terrible, and the program can behave in unexpected ways. The OCR module from Nuance has a high error rate.
  • Security and access rights are finely grained, and quite powerful, but there isn't a way to get a report of access rights and where they've been set. If a document repository is very large, and was not properly planned out and documented, untangling user rights issues can be a real mess.
  • Most of the modules are intuitive and easy to use. This is a double-edged sword. Forms and workflows are quick and easy to create, but it's possible for a non-programmer to create a workflow or forms process with hundreds of copy-pastes of the same activities where someone with some practical programming experience will create a loop of a dozen activities.
Glen Murie | TrustRadius Reviewer

MS SharePoint

  • If you are going to implement its intranet system, you may have some problems, Microsoft actually discourages that from happening.
  • Sometime if you need to search, it requires a lot of internal customization.
  • Social networking is separated from the rest of the intranet.
  • Sometimes when you need to upload a great number of files, it becomes slow, and even some files do not upload, so you need to upload them manually.
Adriano Rosa | TrustRadius Reviewer

Likelihood to Renew

Laserfiche

Laserfiche 8.6
Based on 16 answers
We plan on renewing Laserfiche for the coming year but also have been considering a scanning and document management solution that can be purchased from our new accounting system company, we are implementing the accounting system this year. It will be a couple years before we make a decision to stay with Laserfiche or change.
Judy Nie | TrustRadius Reviewer

MS SharePoint

MS SharePoint 9.5
Based on 21 answers
We have too much invested at this point to do anything different and there are too many reasons as a company our size to keep it. We are heavily licensed out for Microsoft and have 12 years of SharePoint development baked into who we are. Extracting that as a tool at this point would be dumb and devastating. There are no like-kind competitors to it at an enterprise level that scale and integrate as well.
Chris Carpenter | TrustRadius Reviewer

Usability

Laserfiche

Laserfiche 10.0
Based on 6 answers
It has an intuitive design that feels very natural to any user that has ever used Outlook or Windows Explorer. There are multiple ways to perform every action in order to help users with various software experiences find the shortcuts and actions they seek quickly and effectively.
Ramsey Oklah | TrustRadius Reviewer

MS SharePoint

MS SharePoint 7.7
Based on 13 answers
A lot of users can give you many great ideas how to cleverly use SharePoint's core functionality to implement almost any process you need. It is very sturdy, never crashes. Many applications and third party solutions are built for SharePoint so even customization without Microsoft programming skills is rather easy and low cost.
hrvoje katusic | TrustRadius Reviewer

Reliability and Availability

Laserfiche

Laserfiche 10.0
Based on 2 answers
I am very satisfied with Laserfiche. I have found that certain larger jobs may are slow. This may also be related to our infrastructure environment. We have been able to tune Laserfiche to increase performance on larger jobs.
Tim Nolan | TrustRadius Reviewer

MS SharePoint

No score
No answers yet
No answers on this topic

Performance

Laserfiche

Laserfiche 9.0
Based on 1 answer
Performance, of course, is largely dependent on the underlying environment. Laserfiche does its part with multi-threading, taking advantage of multi-core servers on scanning, workflows, and bots. A SQL-Server back-end is suitable for small to medium-sized company, but may not scale to large, where Oracle would be the better choice. Workflows can be poorly written and perform recursive work slowing down the system. It's better to run batch type workflows at night when possible.
Anonymous | TrustRadius Reviewer

MS SharePoint

No score
No answers yet
No answers on this topic

Support Rating

Laserfiche

Laserfiche 9.4
Based on 9 answers
I have never had to wait for help from Laserfiche. If I cannot find the answer online, I can easily send an email to a customer support representative. I have always been helped the same day and my questions have always been resolved. The Empower conference is always a great learning opportunity and the online resources and webinars are top-notch.
Alexa Siebert | TrustRadius Reviewer

MS SharePoint

MS SharePoint 8.4
Based on 7 answers
Support varies by tech and by vendor. I've used Microsoft's support channel and for the most part have been successful to get my questions answered. I've also used third party vendors and have gotten some answers resolved as well, though sometimes getting them on the phone is difficult. It all depends!
Chris John | TrustRadius Reviewer

Online Training

Laserfiche

Laserfiche 10.0
Based on 1 answer
Easily accessible 24/7 so am able to complete courseware whenever time allows: Commute to work; waiting for friends or family; at night while relaxing [with a delicious glass of wine!]; whenever and wherever time and circumstances permit.Courseware is well written and presented in an easy to follow and understand format.
Sheree Montgomery | TrustRadius Reviewer

MS SharePoint

MS SharePoint 6.4
Based on 1 answer
No answer on this topic is available.

Implementation Rating

Laserfiche

No score
No answers yet
No answers on this topic

MS SharePoint

MS SharePoint 6.0
Based on 4 answers
Planning to the last detail would be advised. SharePoint is a very large application that takes a lot of finesse to get operational
Christopher Corbett | TrustRadius Reviewer

Alternatives Considered

Laserfiche

Laserfiche is the leader in the ECM industry, and I believe will stand toe to toe with any competitor on the market. Not only is it on of the most advanced systems for an enterprise wide solution, but the cost is also very competitive. I also do not believe there is any competitor with an integrated forms module.
Mark Ellickson | TrustRadius Reviewer

MS SharePoint

While SharePoint isn't as easy to use as Igloo or Squarespace, it comes bundled with Office 365 and drives the backend of those tools. I don't see SharePoint as a place people want to go and see stuff, but rather as a glue that supports all the other Office Products. If we get more in house expertise, then it could be a place that people manage work, but it's not used that way right now
Matthew Deakyne | TrustRadius Reviewer

Return on Investment

Laserfiche

  • Better customer service- if it's in laserfiche you can reproduce a document immediately.
  • Better use of office space as my old fashioned file cabinets that used to take up wall space have decreased in size as I use my Laserfiche filing system instead. Only when necessary is a 'hard copy' kept in a file cabinet such as legal documents, original certificates, permits, etc.
  • Employee empowerment- staff can research a particular subject by reviewing the files in laserfiche. Reading/skimming several pages is easier and you don't clutter your desk with old, dusty manila folders!
Sheila Cruz | TrustRadius Reviewer

MS SharePoint

  • We moved from DocuShare to MS SharePoint and it's been proven very effective.
  • Using MS SharePoint has provided immediate access to documents to staff where in the past, they would have to wait for an admin staff to forward to them.
  • It has been a positive impact for our organization - our newer staff has really benefited from MS SharePoint.
Jessalyn Ka | TrustRadius Reviewer

Screenshots

Pricing Details

Laserfiche

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

MS SharePoint

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Rating Summary

Likelihood to Recommend

Laserfiche
8.6
MS SharePoint
7.9

Likelihood to Renew

Laserfiche
8.6
MS SharePoint
9.5

Usability

Laserfiche
10.0
MS SharePoint
7.7

Reliability and Availability

Laserfiche
10.0
MS SharePoint

Performance

Laserfiche
9.0
MS SharePoint

Support Rating

Laserfiche
9.4
MS SharePoint
8.4

In-Person Training

Laserfiche
MS SharePoint
4.5

Online Training

Laserfiche
10.0
MS SharePoint
6.4

Implementation Rating

Laserfiche
MS SharePoint
6.0

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