What users are saying about
2 Ratings
112 Ratings
2 Ratings
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Score 9.7 out of 100
112 Ratings
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Score 7.4 out of 100

Likelihood to Recommend

Lasso CRM

Lasso is a simple and easy-to-use CRM, above and beyond the daily tasks that the sales team or sales assistant complete, it allows our accounting department to generate reports and prepare invoices accordingly for commissions generated based on sales of condos.
Nathalie Harput | TrustRadius Reviewer

SAP CRM

First try to understand the requirement and then you can build anything in SAP CRM with standard / non standard functionality. Whenever standard functionality cannot meet thebusiness needs, functional requirements are written by the business users and given to the APAP engineer to customize the product appropriately.
Anonymous | TrustRadius Reviewer

Feature Rating Comparison

Sales Force Automation

Lasso CRM
9.1
SAP CRM
7.1
Customer data management / contact management
Lasso CRM
8.5
SAP CRM
7.6
Workflow management
Lasso CRM
7.1
SAP CRM
7.0
Opportunity management
Lasso CRM
10.0
SAP CRM
6.8
Integration with email client (e.g., Outlook or Gmail)
Lasso CRM
10.0
SAP CRM
7.1
Interaction tracking
Lasso CRM
10.0
SAP CRM
7.2
Territory management
Lasso CRM
SAP CRM
6.2
Contract management
Lasso CRM
SAP CRM
7.9
Quote & order management
Lasso CRM
SAP CRM
7.4
Channel / partner relationship management
Lasso CRM
SAP CRM
6.5

Customer Service & Support

Lasso CRM
5.0
SAP CRM
6.4
Help desk management
Lasso CRM
5.0
SAP CRM
6.1
Case management
Lasso CRM
SAP CRM
7.1
Call center management
Lasso CRM
SAP CRM
6.1

Marketing Automation

Lasso CRM
9.7
SAP CRM
6.6
Lead management
Lasso CRM
10.0
SAP CRM
6.2
Email marketing
Lasso CRM
9.5
SAP CRM
7.0

CRM Project Management

Lasso CRM
8.5
SAP CRM
7.6
Task management
Lasso CRM
8.5
SAP CRM
8.0
Reporting
Lasso CRM
8.5
SAP CRM
7.4
Billing and invoicing management
Lasso CRM
SAP CRM
7.4

CRM Reporting & Analytics

Lasso CRM
6.9
SAP CRM
7.7
Pipeline visualization
Lasso CRM
8.0
SAP CRM
7.3
Customizable reports
Lasso CRM
5.8
SAP CRM
8.0
Forecasting
Lasso CRM
SAP CRM
7.7

Customization

Lasso CRM
5.0
SAP CRM
7.4
Custom fields
Lasso CRM
5.0
SAP CRM
7.9
Custom objects
Lasso CRM
5.0
SAP CRM
7.9
Scripting environment
Lasso CRM
SAP CRM
7.0
API for custom integration
Lasso CRM
SAP CRM
6.6

Security

Lasso CRM
8.3
SAP CRM
8.4
Single sign-on capability
Lasso CRM
8.0
SAP CRM
8.3
Role-based user permissions
Lasso CRM
8.5
SAP CRM
8.5

Integrations with 3rd-party Software

Lasso CRM
8.0
SAP CRM
6.2
Marketing automation
Lasso CRM
8.0
SAP CRM
6.2
Compensation management
Lasso CRM
SAP CRM
6.2

Platform

Lasso CRM
5.0
SAP CRM
7.1
Mobile access
Lasso CRM
5.0
SAP CRM
7.1

Social CRM

Lasso CRM
SAP CRM
6.2
Social data
Lasso CRM
SAP CRM
6.3
Social engagement
Lasso CRM
SAP CRM
6.2

Pros

Lasso CRM

  • Easy capture of eleads from multiple sources. Lasso automatically captures potential buyers who submit for more information across multiple sources, including on social media, BDX, our website, and others.
  • Lasso helps keep everything organized, from dividing the sales efforts of multiple sales people across multiple neighborhoods, to allowing us to track which floorplans and lots our potential buyers are interested in.
  • Setting up a robust prospect nurturing plan is easy, allowing our sales team to effortlessly follow pre-determined templates for follow up.
Anonymous | TrustRadius Reviewer

SAP CRM

  • If you have an SAP ERP system, you get out-of-the box data integration and can easily configure end-to-end business processes that span multiple systems.
  • While the core functionality is comparable to a lot of the other systems, SAP CRM is still one of the best solutions available for companies needing functionality like Trade Promotion Management, Market Development Funds, etc...
  • The system is highly customizable and can be easily configured / enhanced to work in a wide variety of scenarios.
Tom Leddy | TrustRadius Reviewer

Cons

Lasso CRM

  • Connection between inventory and sales modules.
  • Calculation of commissions of representatives using the tool (not outside realtors).
  • Price revisions.
Nathalie Harput | TrustRadius Reviewer

SAP CRM

  • There is not much room for improvement, as SAP has recently launched SAP C4 HANA as the improved version of SAP CRM with added functionality.
  • SAP CRM has a little room for improvement in how efficient it is for users
  • SAP CRM's performance could be improved in terms of Orders to be searched in the backend, and the DB level has to be improved
Pradeep Bele | TrustRadius Reviewer

Likelihood to Renew

Lasso CRM

No score
No answers yet
No answers on this topic

SAP CRM

SAP CRM 9.0
Based on 4 answers
SAP's CRM is a very fast and effective tool. The ability to track things (credits, items, ect.) through CRM is vastly improved over the systems that I have used in the past. It is an incredble system, when it comes to pulling data that has been input back out. You can also run reports on anything in the system. This ability allows you the opportunity to print off reports and show them to customers so that they have a clear understanding of what you have been doing for them. In turn, this increases your value to your customers.
Aaron Norris | TrustRadius Reviewer

Support Rating

Lasso CRM

No score
No answers yet
No answers on this topic

SAP CRM

SAP CRM 7.3
Based on 1 answer
Typically, requests do get resolved. Sometimes it does take a bit of explaining the issues but then SAP accepts then and provides a fix
Sebastian Jungels | TrustRadius Reviewer

Alternatives Considered

Lasso CRM

No answers on this topic

SAP CRM

SAP CRM is a diversified, complex tool which can be customized to the company needs on many various levels. The main reason why a company could choose SAP CRM is to ensure all their needs are met in terms of a solution that can be adjusted to the processes within the organisation
Anonymous | TrustRadius Reviewer

Return on Investment

Lasso CRM

  • Lasso has given us a cost-effective way to manage and nurture our clients, with extra homebuilding-related features to make our efforts more successful.
  • We have an easy way to track the client prospecting and nurturing efforts of sales staff, even those located across the country from the corporate office.
  • Lasso has lead to more effective sales efforts, as client nurturing processes are built right in to the platform for them to follow.
Anonymous | TrustRadius Reviewer

SAP CRM

  • Longer implementation time when client needs customization in SAP CRM based on their custom business processes. That leads to longer ROI.
  • Proper training is key step to ROI on SAP CRM.
  • Out of box solution gives quick ROI. When client is implementing process first time & adapts SAP CRM provided solution in their organization.
Anonymous | TrustRadius Reviewer

Pricing Details

Lasso CRM

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

SAP CRM

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Rating Summary

Likelihood to Recommend

Lasso CRM
9.7
SAP CRM
6.4

Likelihood to Renew

Lasso CRM
SAP CRM
9.0

Support Rating

Lasso CRM
SAP CRM
7.3

Online Training

Lasso CRM
SAP CRM
7.0

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