What users are saying about
3 Ratings
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Score 8.5 out of 100
2 Ratings
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Score 8.4 out of 100

Likelihood to Recommend

Latitude by Genesys

In my business, the system fits well. We are a collection agency, and for us, keeping our data in Latitude helps us a lot. We can produce reports, manage our payments plan, produce productivity reports, and know what happens in our operation basically in real-time. Latitude allows our employees to work remotely which is something very important these days.
JOSE ROMAN | TrustRadius Reviewer

Nvoicepay

Nvoicepay is super helpful for organizations that want to run lean and have a lot of accounts payable going out each day/week/month. The cost of having Nvoicepay vs having an employee process payments for each of our vendors is a massive cost savings. I believe it would be less appropriate for organizations that are only sending a few payments each month or have a lot of recurring payments instead of unique bills each month. Recurring payments are easily booked and memorized in most accounting systems and setting up autopay takes care of having to actually make the transaction manually.
Anonymous | TrustRadius Reviewer

Pros

Latitude by Genesys

  • The only thing done well, as it relates to Latitude, is the people at the support desk. They are amazing and work well with the tools they have. In my experience with Genesys, this is all that is done well.
Robert Burnside | TrustRadius Reviewer

Nvoicepay

  • Nvoicepay does a great job of pulling the invoices in from our DMS system on a daily basis so we can see what invoices need to be paid.
  • NVoicepay allows for many methods of payment. They call all of your vendors for you and set them up on their preferred payment methods.
  • NVoicepay takes care of all issues for you with the vendor. They make all of the payments once you initiate it in their system.
Anna Smith | TrustRadius Reviewer

Cons

Latitude by Genesys

  • Integrating Latitude with Microsoft Office would be good.
  • It would be good if the system allows the user to create more fields. The system does not allow users to create customs fields. Users only are allowed to use the fields that the system has. We use another platform that allows users to create additional fields to put more data in.
JOSE ROMAN | TrustRadius Reviewer

Nvoicepay

  • Perhaps the most frustrating part of Nvoicepay is the reporting. Simply working through the filtering to find a transaction in the history is extremely difficult. If you don't select the filters in the correct order you will typically find zero results.
  • The formatting for the upload is also a little tricky. Since you are uploading an excel file, any zip codes with leading zeros typically have the zeros removed and result in a failed upload. So having to place an apostrophe in front of any leading zeros is kind of pain especially when you have 100 plus lines of transactions.
  • The main dashboard is also something to be desired. I understand the concept of providing the dashboard, but what use is it if I can't dig in and see what the numbers and graphs are made of? If Nvoicepay was able to hyperlink to the transactions that make up each category it would make the dashboard far more useful.
Anonymous | TrustRadius Reviewer

Usability

Latitude by Genesys

Latitude by Genesys 8.2
Based on 1 answer
From our perspective, it would be good having a UGC tool integrated with the system.
JOSE ROMAN | TrustRadius Reviewer

Nvoicepay

No score
No answers yet
No answers on this topic

Support Rating

Latitude by Genesys

Latitude by Genesys 9.1
Based on 1 answer
They have an excellent support team. It was more helpful if they were available by phone, but your ticket system support works good. The Logmein123 is an outstanding tool that helps us a lot when we need support.
JOSE ROMAN | TrustRadius Reviewer

Nvoicepay

No score
No answers yet
No answers on this topic

Alternatives Considered

Latitude by Genesys

No answers on this topic

Nvoicepay

We used Zevez in the past to make credit card payments but NVoicepay is a much more robust system which also allows for ACH and check payments. Also, they were able to contact vendors for us and sign them up with their preferred payment methods. Easy to implement and easy to use.
Anna Smith | TrustRadius Reviewer

Return on Investment

Latitude by Genesys

  • It help us a lot to manage our day to day business.
  • It helps our users to produce invoices and handling payment plans in a very efficient way.
JOSE ROMAN | TrustRadius Reviewer

Nvoicepay

  • Nvoicepay has had only a positive impact on our overall business objectives. Since it takes care of remedial tasks of processing payments we are able to concentrate on more complex tasks such as prepping for close, creating schedules, and improving other processes.
Anonymous | TrustRadius Reviewer

Screenshots

Pricing Details

Latitude by Genesys

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Optional

Nvoicepay

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

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