Latitude by Genesys vs. Online Check Writer

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Latitude by Genesys
Score 10.0 out of 10
Mid-Size Companies (51-1,000 employees)
Latitude by Genesys® is a standalone product that provides an integrated solution to fully meet customers' requirements of accounts receivables challenges from day one delinquency or negligence through charge-off and debt sale. With your businesses servicing platform bridged with Latitude software, all the necessary information, both current and historic, is available to the agents on a single platform on a single desktop. Latitude also integrates with the Genesys PureCloud®,…
$75
per month
Online Check Writer
Score 9.6 out of 10
Small Businesses (1-50 employees)
PAY Print any printer/Paper Send E-Check, ACH, Direct Deposit, eMail PDF Checks One-Click Check making for $1.00 by USPS Send recurring payments via Paper Checks, e-Checks, or ACH GET PAID 100% Face Value Request a check by SMS/eMail, print it or direct deposit Send a custom link for receiving recurring payment, rent, service fee, etc. Print Remote check without the signature of…
$0
5 Payments Per Month, Unlimited Receiving of eChecks / ACH
Pricing
Latitude by GenesysOnline Check Writer
Editions & Modules
Genesys Cloud CX 1
$75
per month
Genesys Cloud CX 2 Digital
$90
per month
Genesys Cloud CX 2 Digital + Voice
$110
per month
Genesys Cloud CX 3 Digital + WEM
$130
per month
Genesys Cloud CX 3 Digital + WEM + Voice
$150
per month
Free
$0
5 Payments Per Month, Unlimited Receiving of eChecks / ACH
Basic
49.99/Year
1 Bank Account, Unlimted Payments
Ultimate
499.99/Year
40 Bank Account, Unlimted Payments
Offerings
Pricing Offerings
Latitude by GenesysOnline Check Writer
Free Trial
NoYes
Free/Freemium Version
NoYes
Premium Consulting/Integration Services
YesYes
Entry-level Setup FeeOptional$1,000 Per installation
Additional DetailsPrices listed are per named user, billed annually. Usage-based pricing may apply.Call us, Pricing for custom integrations work flows
More Pricing Information
Community Pulse
Latitude by GenesysOnline Check Writer
Top Pros
Top Cons
Best Alternatives
Latitude by GenesysOnline Check Writer
Small Businesses
Square 9 Softworks
Square 9 Softworks
Score 9.8 out of 10
Square 9 Softworks
Square 9 Softworks
Score 9.8 out of 10
Medium-sized Companies
Square 9 Softworks
Square 9 Softworks
Score 9.8 out of 10
Square 9 Softworks
Square 9 Softworks
Score 9.8 out of 10
Enterprises
Webexpenses
Webexpenses
Score 8.8 out of 10
Webexpenses
Webexpenses
Score 8.8 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
Latitude by GenesysOnline Check Writer
Likelihood to Recommend
8.4
(4 ratings)
8.0
(1 ratings)
Usability
8.2
(1 ratings)
-
(0 ratings)
Support Rating
9.1
(1 ratings)
-
(0 ratings)
User Testimonials
Latitude by GenesysOnline Check Writer
Likelihood to Recommend
Genesys
As a consulting company specializing in the support of Latitude by Genesys customers, I have first hand experience seeing all of the benefits to my customers of this platform. The ease of powerful interfaces, highly organized GUI based workflows, simple import/export automation as well as a host of integrated vendors makes this the platform of choice for me and my company. Prior to starting my consulting company I was an end user of Latitude by Genesys for 3 years and had the distinct opportunity to work with a top notch implementation team.
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Online Check Writer
Online Check Writer is a great investment for businesses as it can handled expansion as the company grows. It is well suited for companies that want to analyze revenue and expenses so they can see where they can makes changes to their day to day operations. For now I am not able to see what business this is not suitable for.
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Pros
Genesys
  • Payments plans management
  • Account analysis reports
  • The system is user friendly
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Online Check Writer
  • It has allowed me to have more time to focus on my clients needs.
  • It has help to stream line my record keeping and manage my budget.
  • It has shorten the transaction timeline for myself and my clients.
  • It takes the hassle out of paying bills.
  • I can easily use my cellphone to operate my business.
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Cons
Genesys
  • In the past, their support has been slow. This has improved dramatically.
  • They don't take every one of my ideas and pump it into base code IMMEDIATELY!!
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Online Check Writer
  • Make the video more condensed.
  • Make short videos for each function.
  • Make sure to mention the security features to protect your information.
  • What is in place if there is a breach in security?
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Usability
Genesys
From our perspective, it would be good having a UGC tool integrated with the system.
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Online Check Writer
No answers on this topic
Support Rating
Genesys
They have an excellent support team. It was more helpful if they were available by phone, but your ticket system support works good. The Logmein123 is an outstanding tool that helps us a lot when we need support.
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Online Check Writer
No answers on this topic
Alternatives Considered
Genesys
Base on cost of initial investment, ongoing support and efficient development capabilities (i.e. import/export interfaces, workflows, etc.) this platform is leaps and bounds ahead of all the other major platforms I have worked with. Some of the others I worked with for as many as 12 years before experiencing the power of Latitude.
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Online Check Writer
No answers on this topic
Return on Investment
Genesys
  • It help us a lot to manage our day to day business.
  • It helps our users to produce invoices and handling payment plans in a very efficient way.
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Online Check Writer
  • Online check writer has reduced my fee expenses by $2000 a year.
  • I have increased my earnings by 30% in 1st 6 months.
  • It has also allowed me to analyze my expenses and be more efficient in my budget.
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ScreenShots

Latitude by Genesys Screenshots

Screenshot of Latitude by Genesys - Agent DesktopScreenshot of Latitude by Genesys - WorkflowScreenshot of Latitude by Genesys - Job Manager

Online Check Writer Screenshots

Screenshot of