Latitude
by Genesys® is a standalone product that provides an integrated solution to fully
meet customers' requirements of accounts receivables challenges from day one
delinquency or
negligence through charge-off and debt sale. With your businesses servicing platform
bridged with Latitude
software, all the necessary information, both current and historic, is
available to the agents on
a single platform on a single desktop. Latitude also integrates with the Genesys PureCloud®,…
$75
per month
QuickBooks Online Advanced
Score 7.8 out of 10
N/A
QuickBooks Online Advanced is a SaaS-based accounting software designed to scale with growing businesses. It includes the functionalities of QuickBooks Online, as well as more robust business analytics, customization, and resource management.
N/A
Pricing
Latitude by Genesys
QuickBooks Online Advanced
Editions & Modules
Genesys Cloud CX 1
$75
per month
Genesys Cloud CX 2 Digital
$90
per month
Genesys Cloud CX 2 Digital + Voice
$110
per month
Genesys Cloud CX 3 Digital + WEM
$130
per month
Genesys Cloud CX 3 Digital + WEM + Voice
$150
per month
No answers on this topic
Offerings
Pricing Offerings
Latitude by Genesys
QuickBooks Online Advanced
Free Trial
No
Yes
Free/Freemium Version
No
No
Premium Consulting/Integration Services
Yes
No
Entry-level Setup Fee
Optional
No setup fee
Additional Details
Prices listed are per named user, billed annually. Usage-based pricing may apply.
As a consulting company specializing in the support of Latitude by Genesys customers, I have first hand experience seeing all of the benefits to my customers of this platform. The ease of powerful interfaces, highly organized GUI based workflows, simple import/export automation as well as a host of integrated vendors makes this the platform of choice for me and my company. Prior to starting my consulting company I was an end user of Latitude by Genesys for 3 years and had the distinct opportunity to work with a top notch implementation team.
QuickBooks is a great way to manage your business finances and payroll. Even though there a things that are not perfect the software or product is the best I've experienced for small businesses. I highly recommend QuickBooks Online Advanced. It allows small businesses to manage inventory and utilizing the POS system works for many businesses. I don't have a need for the POS but I have heard good things about it.
Extremely slow data entry rates for all forms: invoices, sales receipts, POs, bills, bill payments, checks, and deposits. If you are heavy into data entry like this, QB desktop will run circles around QB online.
Need to refresh browser tabs containing reports, transactions, and reconciliations because they do not automatically update after entering or changing a transaction. This requires you to monitor the app to be sure the information it is giving you is accurate or at least makes sense after you make entries or adjustments.
Inadequate tablet/phone app -- very limited functions, especially for a business owner.
A quasi-desktop/cloud interface app for QB Online that in the past caused blue screen errors for me, requiring uninstallation.
Quality of support varies SIGNIFICANTLY depending on time of year, current onshore or offshore strategy of Intuit, and organization of support delivery.
Extremely weak support and willingness to stand by their merchant services, in one case causing a month-long delay to receive payment on a check from a regular customer who banked at the same bank as me. And the CEO's office could not resolve either.
Loyalty to customers and advisor networks has consistently decreased.
Costs continue to rise, well before our recent inflationary period, roughly doubling in about 5 to 6 years.
Will sell your employees' salaries to credit monitoring services without your actively taking steps to prevent.
"Anonymizes" your business' performance data to share with other business owners, including your competitors. It is unclear how much is shared and to what depth. You cannot opt out.
If you don't know what you are doing, or if your bookkeeper doesn't, you can create one helluva mess.
Introductory offers for product set-up and advice (from Intuit directly) are weak.
For implementing QBO you really need training from someone who can work directly with you on your books. This is increasingly true as you move up the ladder of product complexity/function.
Software look, feel, and feature changes that happen with no real notice of what is coming and its impact on your work flow.
QuickBooks Online Advanced is not like any other accounting software. With how great the software is now, I would definitely renew QuickBooks Online Advanced
They have an excellent support team. It was more helpful if they were available by phone, but your ticket system support works good. The Logmein123 is an outstanding tool that helps us a lot when we need support.
Base on cost of initial investment, ongoing support and efficient development capabilities (i.e. import/export interfaces, workflows, etc.) this platform is leaps and bounds ahead of all the other major platforms I have worked with. Some of the others I worked with for as many as 12 years before experiencing the power of Latitude.
QuickBooks Desktop provides slightly more features and functionality, at the cost of disk space and the lack of cloud access. We chose the Online version of this software as the accounting and finance staff travel frequently and may access information remotely. QuickBooks provides significantly less features and functionality than Oracle NetSuite, but it comes at a fraction of the cost. As a smaller startup, NetSuite is not affordable for us at this time.
