What users are saying about
3 Ratings
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Score 8.6 out of 100
6 Ratings
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Score 8.3 out of 100

Likelihood to Recommend

Latitude by Genesys

In my business, the system fits well. We are a collection agency, and for us, keeping our data in Latitude helps us a lot. We can produce reports, manage our payments plan, produce productivity reports, and know what happens in our operation basically in real-time. Latitude allows our employees to work remotely which is something very important these days.
JOSE ROMAN | TrustRadius Reviewer

ScaleFactor

I work with several businesses and have attempted to bring ScaleFactor into multiple. Thus far the business status/environment has been suitable for ScaleFactor only once, but I'll continue to look for more.ScaleFactor is great when a company has matured beyond the owner making all accounting and banking entries. As soon as multiple systems are needed, it's likely a decent time to call ScaleFactor. I'm confident my operations could run through ScaleFactor for a long time as the next step for us would be something akin to NetSuite or some other more rigid enterprise solution. Additionally, our business has a geographically displaced work force, typically working from home. Having access to all systems via the cloud has been great. No longer do we have to pass a specific computer back and forth for a physical computer software license. It's enabled maximum work flow convenience.
Kelly Graves | TrustRadius Reviewer

Feature Rating Comparison

Security

Latitude by Genesys
ScaleFactor
9.1
Single sign-on capability
Latitude by Genesys
ScaleFactor
9.1

Reporting & Analytics

Latitude by Genesys
ScaleFactor
9.2
Dashboards
Latitude by Genesys
ScaleFactor
8.0
Standard reports
Latitude by Genesys
ScaleFactor
9.5
Custom reports
Latitude by Genesys
ScaleFactor
10.0

General Ledger and Configurable Accounting

Latitude by Genesys
ScaleFactor
9.1
Accounts payable
Latitude by Genesys
ScaleFactor
9.7
Accounts receivable
Latitude by Genesys
ScaleFactor
10.0
Cash management
Latitude by Genesys
ScaleFactor
5.0
Bank reconciliation
Latitude by Genesys
ScaleFactor
10.0
Expense management
Latitude by Genesys
ScaleFactor
10.0
Multi-division support
Latitude by Genesys
ScaleFactor
8.3
Regulations compliance
Latitude by Genesys
ScaleFactor
9.5
Electronic tax filing
Latitude by Genesys
ScaleFactor
10.0
Self-service portal
Latitude by Genesys
ScaleFactor
8.0
Standardized Processes
Latitude by Genesys
ScaleFactor
10.0

Inventory Management

Latitude by Genesys
ScaleFactor
6.5
Inventory tracking
Latitude by Genesys
ScaleFactor
6.5

Customization

Latitude by Genesys
ScaleFactor
5.0
Plug-ins
Latitude by Genesys
ScaleFactor
5.0

Pros

Latitude by Genesys

  • The only thing done well, as it relates to Latitude, is the people at the support desk. They are amazing and work well with the tools they have. In my experience with Genesys, this is all that is done well.
Robert Burnside | TrustRadius Reviewer

ScaleFactor

  • Delivering accurate financials quickly at the close of each month.
  • Getting small business's organized and set up for success.
  • Providing infrastructure and support at a fraction of the price of in-house talent.
Anonymous | TrustRadius Reviewer

Cons

Latitude by Genesys

  • Integrating Latitude with Microsoft Office would be good.
  • It would be good if the system allows the user to create more fields. The system does not allow users to create customs fields. Users only are allowed to use the fields that the system has. We use another platform that allows users to create additional fields to put more data in.
JOSE ROMAN | TrustRadius Reviewer

ScaleFactor

  • Seems to be a constant turnover in my team at ScaleFactor, which means a lot of explaining what our business does and needs again and again. And that means a lot of emails, disorganization and phone calls (Taking my time).
  • Chatbot doesn't seem to work well. Never answers the questions I'm in need of for a quick answer!
Anonymous | TrustRadius Reviewer

Usability

Latitude by Genesys

Latitude by Genesys 8.2
Based on 1 answer
From our perspective, it would be good having a UGC tool integrated with the system.
JOSE ROMAN | TrustRadius Reviewer

ScaleFactor

No score
No answers yet
No answers on this topic

Support Rating

Latitude by Genesys

Latitude by Genesys 9.1
Based on 1 answer
They have an excellent support team. It was more helpful if they were available by phone, but your ticket system support works good. The Logmein123 is an outstanding tool that helps us a lot when we need support.
JOSE ROMAN | TrustRadius Reviewer

ScaleFactor

No score
No answers yet
No answers on this topic

Return on Investment

Latitude by Genesys

  • It help us a lot to manage our day to day business.
  • It helps our users to produce invoices and handling payment plans in a very efficient way.
JOSE ROMAN | TrustRadius Reviewer

ScaleFactor

  • Speed of back-office business activities has sped up significantly. Better decisions made faster.
  • Organizing and standardizing pesky aspects of running a business like employee expense tracking and accounts payable bill entry.
Kelly Graves | TrustRadius Reviewer

Screenshots

Pricing Details

Latitude by Genesys

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Optional

ScaleFactor

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Rating Summary

Likelihood to Recommend

Latitude by Genesys
8.3
ScaleFactor
8.4

Usability

Latitude by Genesys
8.2
ScaleFactor

Support Rating

Latitude by Genesys
9.1
ScaleFactor

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