What users are saying about
3 Ratings
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Score 8.5 out of 100
60 Ratings
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Score 8.2 out of 100

Likelihood to Recommend

Latitude by Genesys

In my business, the system fits well. We are a collection agency, and for us, keeping our data in Latitude helps us a lot. We can produce reports, manage our payments plan, produce productivity reports, and know what happens in our operation basically in real-time. Latitude allows our employees to work remotely which is something very important these days.
JOSE ROMAN | TrustRadius Reviewer

Zoho Books

If using other cloud applications and you wish to create Zoho Books transactions via APIs, Zoho Books is great. The overall UI and flow of the application are great. If you need a detailed job cost accounting solution and robust reporting there is some room for improvement here.
Anonymous | TrustRadius Reviewer

Feature Rating Comparison

Customization

Latitude by Genesys
Zoho Books
7.4
API for custom integration
Latitude by Genesys
Zoho Books
7.4

Security

Latitude by Genesys
Zoho Books
8.4
Single sign-on capability
Latitude by Genesys
Zoho Books
8.9
Role-based user permissions
Latitude by Genesys
Zoho Books
7.9

Reporting & Analytics

Latitude by Genesys
Zoho Books
8.3
Dashboards
Latitude by Genesys
Zoho Books
8.1
Standard reports
Latitude by Genesys
Zoho Books
7.7
Custom reports
Latitude by Genesys
Zoho Books
9.0

General Ledger and Configurable Accounting

Latitude by Genesys
Zoho Books
7.8
Accounts payable
Latitude by Genesys
Zoho Books
7.7
Accounts receivable
Latitude by Genesys
Zoho Books
7.7
Cash management
Latitude by Genesys
Zoho Books
7.8
Bank reconciliation
Latitude by Genesys
Zoho Books
7.3
Expense management
Latitude by Genesys
Zoho Books
8.0
Time tracking
Latitude by Genesys
Zoho Books
7.5
Multi-currency support
Latitude by Genesys
Zoho Books
8.6
Regulations compliance
Latitude by Genesys
Zoho Books
7.5
Self-service portal
Latitude by Genesys
Zoho Books
8.5

Inventory Management

Latitude by Genesys
Zoho Books
8.8
Inventory tracking
Latitude by Genesys
Zoho Books
8.6
Automatic reordering
Latitude by Genesys
Zoho Books
8.9

Order Management

Latitude by Genesys
Zoho Books
8.0
Pricing
Latitude by Genesys
Zoho Books
7.8
Order entry
Latitude by Genesys
Zoho Books
8.5
Credit card processing
Latitude by Genesys
Zoho Books
8.6
Cost of goods sold
Latitude by Genesys
Zoho Books
7.2

Pros

Latitude by Genesys

  • The only thing done well, as it relates to Latitude, is the people at the support desk. They are amazing and work well with the tools they have. In my experience with Genesys, this is all that is done well.
Robert Burnside | TrustRadius Reviewer

Zoho Books

  • Zoho Books invoicing and receipting features are second to none. We find it easy to quickly invoice clients and add items to their bills and also for our own receipting internally.
  • The accounting features are great for our accounting team to be able to see where we are financially and how the business is doing.
  • The ability to add contacts and run a mini CRM channel with clients within Zoho is invaluable. Since we use this in conjunction with our other CRM channels, it helps to have a centralized place to follow up and see through a sales funnel.
  • Zoho Books allows us to take payments from clients around the globe a feature we didn't have when we used another accounting system.
  • The pricing for Zoho Books is fairly reasonable for an SME organization which is a great for us as it pays itself back many times over every month.
Nathan Sichilongo | TrustRadius Reviewer

Cons

Latitude by Genesys

  • Integrating Latitude with Microsoft Office would be good.
  • It would be good if the system allows the user to create more fields. The system does not allow users to create customs fields. Users only are allowed to use the fields that the system has. We use another platform that allows users to create additional fields to put more data in.
JOSE ROMAN | TrustRadius Reviewer

Zoho Books

  • Zoho Books is only available in Texas and California. There is no integration allowed for paying employee expenses. The absolute worst aspect is the fact that if you make even the slightest error in data input there is no backing up. You cannot undo an error.
  • The system does not allow change once implemented, so you must get every one of your beginning balances perfect. The practice of Journal Entries is cumbersome. When reconciling, Zoho Books has adopted a number of required steps that significantly overcomplicate reconciliation using practices that are not consistent with general accounting principles in the US.
  • On the customer side, you must look in two places to see the beginning balance and the current receivables that might exist for current invoicing.
  • The way the system works, you must avoid having much trust with the balances depicted. So far, it appears that Zoho Books uses what we called in school "that new math."
  • It would be terrifying to rely on this bookkeeping system to support an IRS Audit. The system violates too many fundamental accounting principles.
  • The software is used by so few people that there is concern that we might never find a skilled bookkeeper.
Mike James | TrustRadius Reviewer

Usability

Latitude by Genesys

Latitude by Genesys 8.2
Based on 1 answer
From our perspective, it would be good having a UGC tool integrated with the system.
JOSE ROMAN | TrustRadius Reviewer

Zoho Books

Zoho Books 2.0
Based on 2 answers
Super easy to use!
Brandy Perez | TrustRadius Reviewer

Support Rating

Latitude by Genesys

Latitude by Genesys 9.1
Based on 1 answer
They have an excellent support team. It was more helpful if they were available by phone, but your ticket system support works good. The Logmein123 is an outstanding tool that helps us a lot when we need support.
JOSE ROMAN | TrustRadius Reviewer

Zoho Books

Zoho Books 1.0
Based on 1 answer
The people are great. They follow the party line when working with us. There is clearly no intent to provide integration to the employee expenseThere is no intent to make the bank reconciliations system work in a manner consistent with US Accounting principles. There is no intent make the payroll system one that can easily cut a paycheck. Which brings up the fact that adjusting the printing on a check is very laborious and you only get close. You cannot get perfect
Mike James | TrustRadius Reviewer

Alternatives Considered

Latitude by Genesys

No answers on this topic

Zoho Books

We had a lot of problems with Exact Online, support-wise and price-wise. So Zoho Books wins on every point there. While Exact offers way more options, it tends to be really slow... and complex. Again Zoho Books wins. If you want an easy-to-use tool and not pay a lot of money, or if you are a small administration office with a few clients, this tool will be perfect for you.
Mike Koolwijk | TrustRadius Reviewer

Return on Investment

Latitude by Genesys

  • It help us a lot to manage our day to day business.
  • It helps our users to produce invoices and handling payment plans in a very efficient way.
JOSE ROMAN | TrustRadius Reviewer

Zoho Books

  • Integration: Zoho Books offers out of the box integrations to extend the functionality and connect with the applications you love like MailChimp, Microsoft Outlook, PandaDoc, and Quickbooks, etc.
  • Flexibility makes Zoho Books great!
  • Since I can use forecast reports, I can create customizable sales forecast data from the dashboard to accurately measure revenue forecasts and establish sales quotas.
Cedric Haynes | TrustRadius Reviewer

Screenshots

Pricing Details

Latitude by Genesys

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Optional

Latitude by Genesys Editions & Modules

Additional Pricing Details

Zoho Books

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Zoho Books Editions & Modules

Edition
Basic$9
Standard$19
Professional$29
    Additional Pricing Details
    Zoho Books is available for both monthly and yearly plans. Users who sign up for the annual plan get two months off (Basic - $90, Standard - $190, Professional - $290)

    Rating Summary

    Likelihood to Recommend

    Latitude by Genesys
    8.3
    Zoho Books
    7.6

    Usability

    Latitude by Genesys
    8.2
    Zoho Books
    2.0

    Support Rating

    Latitude by Genesys
    9.1
    Zoho Books
    1.0

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