Latitude by Genesys vs. Zoho Finance Plus

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Latitude by Genesys
Score 8.4 out of 10
Mid-Size Companies (51-1,000 employees)
Latitude by Genesys® is a standalone product that provides an integrated solution to fully meet customers' requirements of accounts receivables challenges from day one delinquency or negligence through charge-off and debt sale. With your businesses servicing platform bridged with Latitude software, all the necessary information, both current and historic, is available to the agents on a single platform on a single desktop. Latitude also integrates with the Genesys PureCloud®,…
$75
per month
Zoho Finance Plus
Score 8.1 out of 10
N/A
Zoho Finance Plus is an integrated accounting suite for small businesses, featuring invoice and AP / AR management, accounting, and billing management.N/A
Pricing
Latitude by GenesysZoho Finance Plus
Editions & Modules
Genesys Cloud CX 1
$75
per month
Genesys Cloud CX 2 Digital
$90
per month
Genesys Cloud CX 2 Digital + Voice
$110
per month
Genesys Cloud CX 3 Digital + WEM
$130
per month
Genesys Cloud CX 3 Digital + WEM + Voice
$150
per month
No answers on this topic
Offerings
Pricing Offerings
Latitude by GenesysZoho Finance Plus
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
YesNo
Entry-level Setup FeeOptionalNo setup fee
Additional DetailsPrices listed are per named user, billed annually. Usage-based pricing may apply.
More Pricing Information
Community Pulse
Latitude by GenesysZoho Finance Plus
Top Pros
Top Cons
Features
Latitude by GenesysZoho Finance Plus
Security
Comparison of Security features of Product A and Product B
Latitude by Genesys
-
Ratings
Zoho Finance Plus
8.5
1 Ratings
9% above category average
Single sign-on capability00 Ratings8.01 Ratings
Role-based user permissions00 Ratings9.01 Ratings
General Ledger and Configurable Accounting
Comparison of General Ledger and Configurable Accounting features of Product A and Product B
Latitude by Genesys
-
Ratings
Zoho Finance Plus
7.4
1 Ratings
1% above category average
Accounts payable00 Ratings6.01 Ratings
Accounts receivable00 Ratings7.01 Ratings
Cash management00 Ratings6.01 Ratings
Bank reconciliation00 Ratings8.01 Ratings
Expense management00 Ratings7.01 Ratings
Time tracking00 Ratings8.01 Ratings
Fixed asset management00 Ratings6.01 Ratings
Multi-currency support00 Ratings8.01 Ratings
Multi-division support00 Ratings8.01 Ratings
Regulations compliance00 Ratings7.01 Ratings
Electronic tax filing00 Ratings8.01 Ratings
Self-service portal00 Ratings7.01 Ratings
Global Financial Support00 Ratings8.01 Ratings
Primary and Secondary Ledgers00 Ratings7.01 Ratings
Intercompany Accounting00 Ratings7.01 Ratings
Localizations00 Ratings8.01 Ratings
Journals and Reconciliations00 Ratings8.01 Ratings
Enterprise Accounting00 Ratings9.01 Ratings
Configurable Accounting00 Ratings8.01 Ratings
Centralized Rules Framework00 Ratings8.01 Ratings
Standardized Processes00 Ratings7.01 Ratings
Inventory Management
Comparison of Inventory Management features of Product A and Product B
Latitude by Genesys
-
Ratings
Zoho Finance Plus
8.0
1 Ratings
15% above category average
Inventory tracking00 Ratings8.01 Ratings
Automatic reordering00 Ratings8.01 Ratings
Location management00 Ratings9.01 Ratings
Manufacturing module00 Ratings7.01 Ratings
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User Ratings
Latitude by GenesysZoho Finance Plus
Likelihood to Recommend
8.4
(4 ratings)
8.0
(1 ratings)
Usability
8.2
(1 ratings)
8.0
(1 ratings)
Support Rating
9.1
(1 ratings)
8.0
(1 ratings)
User Testimonials
Latitude by GenesysZoho Finance Plus
Likelihood to Recommend
Genesys
As a consulting company specializing in the support of Latitude by Genesys customers, I have first hand experience seeing all of the benefits to my customers of this platform. The ease of powerful interfaces, highly organized GUI based workflows, simple import/export automation as well as a host of integrated vendors makes this the platform of choice for me and my company. Prior to starting my consulting company I was an end user of Latitude by Genesys for 3 years and had the distinct opportunity to work with a top notch implementation team.
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Zoho
It is very well suited to track the expenses which employees use in an organization and if any employees are using business accounts. It has multiple integrations with other applications and we can customize it as per our needs.
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Pros
Genesys
  • Payments plans management
  • Account analysis reports
  • The system is user friendly
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Zoho
  • Expense Management
  • Report Tracking
  • Integration with other application
  • Customization
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Cons
Genesys
  • In the past, their support has been slow. This has improved dramatically.
  • They don't take every one of my ideas and pump it into base code IMMEDIATELY!!
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Zoho
  • Customer Support
  • Mobile Platform Optimization
  • Minimal GUI
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Usability
Genesys
From our perspective, it would be good having a UGC tool integrated with the system.
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Zoho
We have been efficiently using this product for 2 years, so the overall experience of using the product is fairly easy and straightforward
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Support Rating
Genesys
They have an excellent support team. It was more helpful if they were available by phone, but your ticket system support works good. The Logmein123 is an outstanding tool that helps us a lot when we need support.
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Zoho
I have been a user of Zoho Financial Plus for more than a year and it's been a very efficient and sophisticated tool for managing the expenses in our organization.
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Alternatives Considered
Genesys
Base on cost of initial investment, ongoing support and efficient development capabilities (i.e. import/export interfaces, workflows, etc.) this platform is leaps and bounds ahead of all the other major platforms I have worked with. Some of the others I worked with for as many as 12 years before experiencing the power of Latitude.
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Zoho
No answers on this topic
Return on Investment
Genesys
  • It help us a lot to manage our day to day business.
  • It helps our users to produce invoices and handling payment plans in a very efficient way.
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Zoho
  • Zoho Ecosystems
  • Finance Audits
  • Financial Account Management
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ScreenShots

Latitude by Genesys Screenshots

Screenshot of Latitude by Genesys - Agent DesktopScreenshot of Latitude by Genesys - WorkflowScreenshot of Latitude by Genesys - Job Manager