Infor Birst vs. Lattice Engines (discontinued)

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Infor Birst
Score 3.7 out of 10
N/A
Infor Birst offers multi-tenant cloud BI for deployment in a public or private cloud, or on-premises. It provides an in-memory columnar data store and a BI layer comprising a reporting engine, predictive analytics tools, mobile native apps, dashboards, discovery tools, and an open client interface.
$30,000
Per 20 Users Per Year
Lattice Engines (discontinued)
Score 2.0 out of 10
N/A
D&B Lattice (formerly Lattice Engines) was a Predictive Lead Scoring solution that blended the contact profile and behavioral information from Marketing Automation systems with additional attributes that could contain hidden buying signals. The product has been discontinued.N/A
Pricing
Infor BirstLattice Engines (discontinued)
Editions & Modules
Basic License
$30,000
Per 20 Users Per Year
No answers on this topic
Offerings
Pricing Offerings
Infor BirstLattice Engines (discontinued)
Free Trial
YesNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
YesNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
Infor BirstLattice Engines (discontinued)
Top Pros
Top Cons
Features
Infor BirstLattice Engines (discontinued)
BI Standard Reporting
Comparison of BI Standard Reporting features of Product A and Product B
Infor Birst
7.4
77 Ratings
10% below category average
Lattice Engines (discontinued)
-
Ratings
Pixel Perfect reports7.068 Ratings00 Ratings
Customizable dashboards8.077 Ratings00 Ratings
Report Formatting Templates7.159 Ratings00 Ratings
Ad-hoc Reporting
Comparison of Ad-hoc Reporting features of Product A and Product B
Infor Birst
7.0
78 Ratings
15% below category average
Lattice Engines (discontinued)
-
Ratings
Drill-down analysis8.078 Ratings00 Ratings
Formatting capabilities7.077 Ratings00 Ratings
Integration with R or other statistical packages6.127 Ratings00 Ratings
Report sharing and collaboration7.068 Ratings00 Ratings
Report Output and Scheduling
Comparison of Report Output and Scheduling features of Product A and Product B
Infor Birst
8.0
75 Ratings
4% below category average
Lattice Engines (discontinued)
-
Ratings
Publish to Web8.052 Ratings00 Ratings
Publish to PDF8.067 Ratings00 Ratings
Report Versioning7.28 Ratings00 Ratings
Report Delivery Scheduling9.066 Ratings00 Ratings
Data Discovery and Visualization
Comparison of Data Discovery and Visualization features of Product A and Product B
Infor Birst
6.9
72 Ratings
16% below category average
Lattice Engines (discontinued)
-
Ratings
Pre-built visualization formats (heatmaps, scatter plots etc.)8.072 Ratings00 Ratings
Location Analytics / Geographic Visualization7.058 Ratings00 Ratings
Predictive Analytics5.833 Ratings00 Ratings
Access Control and Security
Comparison of Access Control and Security features of Product A and Product B
Infor Birst
8.3
72 Ratings
4% below category average
Lattice Engines (discontinued)
-
Ratings
Multi-User Support (named login)9.070 Ratings00 Ratings
Role-Based Security Model8.068 Ratings00 Ratings
Multiple Access Permission Levels (Create, Read, Delete)8.069 Ratings00 Ratings
Mobile Capabilities
Comparison of Mobile Capabilities features of Product A and Product B
Infor Birst
5.0
54 Ratings
46% below category average
Lattice Engines (discontinued)
-
Ratings
Responsive Design for Web Access7.052 Ratings00 Ratings
Mobile Application3.034 Ratings00 Ratings
Dashboard / Report / Visualization Interactivity on Mobile3.042 Ratings00 Ratings
Best Alternatives
Infor BirstLattice Engines (discontinued)
Small Businesses
BrightGauge
BrightGauge
Score 8.9 out of 10
Mediafly Intelligence360
Mediafly Intelligence360
Score 7.8 out of 10
Medium-sized Companies
Reveal
Reveal
Score 9.9 out of 10
Clari
Clari
Score 8.3 out of 10
Enterprises
TIBCO Jaspersoft Community Edition
TIBCO Jaspersoft Community Edition
Score 9.7 out of 10
Clari
Clari
Score 8.3 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
Infor BirstLattice Engines (discontinued)
Likelihood to Recommend
8.0
(96 ratings)
2.0
(7 ratings)
Likelihood to Renew
9.0
(35 ratings)
8.1
(5 ratings)
Usability
9.0
(12 ratings)
9.0
(2 ratings)
Availability
4.1
(6 ratings)
9.1
(2 ratings)
Performance
7.5
(6 ratings)
9.0
(2 ratings)
Support Rating
6.0
(19 ratings)
8.7
(3 ratings)
In-Person Training
9.1
(4 ratings)
8.3
(2 ratings)
Online Training
8.0
(2 ratings)
7.0
(2 ratings)
Implementation Rating
5.3
(6 ratings)
7.8
(3 ratings)
Configurability
7.0
(2 ratings)
-
(0 ratings)
Ease of integration
5.0
(2 ratings)
-
(0 ratings)
Product Scalability
6.0
(2 ratings)
-
(0 ratings)
Vendor post-sale
5.0
(2 ratings)
-
(0 ratings)
Vendor pre-sale
7.0
(2 ratings)
-
(0 ratings)
User Testimonials
Infor BirstLattice Engines (discontinued)
Likelihood to Recommend
Infor
Birst is well suited for an organization looking for a cloud-hosted analytics solution that is contained within one package. It is able to connect to a very wide variety of different data sources, and has options for either light or involved ETL procedures, depending on the users experience with preparing data. As with any BI project, it would not be suitable for an organization where there is no dedicated team to maintain and manage the project.
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Discontinued Products
Lattice has been difficult to work with in the past few months. We've struggled internally to try and improve their models, but it hasn't proven itself to offer substantial value. We're able to suppress low quality leads, but Lattice also promotes some questionable leads at times and also grades high potential leads as low scoring. We've tried time and time again to improve the model, but they haven't offered much in terms of help or partnership.
Read full review
Pros
Infor
  • Birst is an platform that provides connectors to some of the applications we use, but also allows us to bring in data from disparate systems to perform ETL and integrate all of the data for analyses. It makes no assumptions about your data, which is good for us, as we have a lot of customizations to many of our systems.
  • Birst is making inroads towards a more modern UI.
Read full review
Discontinued Products
  • Ease of use. It is a no brainer for our sales teams. They go through just 10 minutes of training. It is very prescriptive and clear. There is a minimal amount of flipping to get through what they need to. Everything is just on one screen.
  • Integration to Salesforce.com. The level of integration today is moderate. It integrates opportunity to opportunity. As soon as a sales person converts, it flows.
  • They are highly responsive as a vendor. If there’s a field that we want to add, they will adapt the product for us very quickly.
  • The model for professional services (fee based) is very flexible. It’s as much as you need. They advocate high service level for ramping new regions, and are very flexible with feet on the ground and helping out.
Read full review
Cons
Infor
  • Birst prices are fairly expensive. License plus cost of users can add up pretty quickly
  • Depending on the size of data, rendering of reports can take a little bit. Need faster processing of data
  • Takes a little time to understand how to build reports, not the most intuitive UI
Read full review
Discontinued Products
  • Detailed technographic information - we had a lot of issues with Lattice not being able to identify specific technologies being used by a company, which would be able to provide us materially different context as a seller.
  • Model is built once and is static until refreshed - do not get meaningful feedback into the model in real-time
  • Hard to identify which attributes are meaningful enough to include as enrichment in SFDC.
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Likelihood to Renew
Infor
We have been able to overcome any of the drawbacks we've found with Birst easily and it has fulfilled almost all of our analytic needs to date. Having seen their roadmap it would be highly unlikely we would move away from this platform any time soon. You simply can't beat the functionality that Birst provides for the price and the things I see coming out of the company solidify that our decision to choose Birst was the best possible choice. We have never regretted the decision.
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Discontinued Products
I will continue to use PRISM, especially now, because I after 3 years in the same geography, I have just transferred to a new territory. The tool really helps me focus on the best opportunities to pursue, which can sometimes be difficult with over 100 assigned accounts
Read full review
Usability
Infor
I would like to see additional usability put into the ETL scripting. Recently, Birst added a nice function reference inline to formula creation which has kept me from having to return to documentation so much. The same in ETL would be very beneficial. The interface problems related to the Flex framework are being addressed in a rewrite to HTML 5, but for now they are still a hindrance to a higher usability rating.
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Discontinued Products
The product is part of a service. The team from Lattice did a great job of supporting us and of delivering the results we set out to attain. They became an integral part of our success.
Read full review
Reliability and Availability
Infor
We frequently experience -103 errors due to us using the Live Connect functionality, which does not seem to handle even minor interruptions in connectivity, and treats all future connection attempts or data requests as errors, even if the issue does not exist any longer
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Discontinued Products
We have not had any outages.
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Performance
Infor
Everything runs very fast and smoothly. The only process that I wish was faster would be processing the data after uploading new data or making changes to the existing data model. It can take 15-20 minutes (roughly) to upload and process new data once you start getting into 10's of millions of rows. Given my experience with how long it takes me to pull the same data using SQL Server Management Studio, I don't think Birst is unreasonably slow - but for me to give a higher rating, I would want it to be unreasonably fast
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Discontinued Products
The Lattice team kept the timelines we agreed to and pushed the envelop to deliver ahead of time when we needed it.
Read full review
Support Rating
Infor
When we have an issue that is stopping our business from proceeding, I want answers sooner than later. While Birst does have a published response time for each case level, we always wish it could be quicker. What response improvement could there be with a larger support team? In response to first question: Blackhole of issues - Birst needs to improve upon closing issues that resolution was dependent upon code fixes or enhancements, perhaps someone to add a comment on all case tickets at least every 60 days. Escalation - I always have the ability to electronically or via phone escalate a ticket. I also have my Customer Success Manager through whom I can escalate topics.
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Discontinued Products
It's very good. They are very responsive. They aren’t pushy on providing too much. They are very transparent about what you’re getting and paying for
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In-Person Training
Infor
I have attended two different training sessions. The first one was my initial training on the system. It was well paced, clear and concise. If there were questions that were not able to be answered by the instructor, he took down the question and actually followed up and provided us a response quickly. The second session was specific to the dashboard and report design components. This training was very good though there were some attendants who had little or no experience and their questions slowed the class.
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Discontinued Products
Please see my answers to the previous question. We had very good feedback from our product management, strategy and sales leadership and reps regarding our training.
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Online Training
Infor
Although I found the online resources helpful, a lack of appropriate examples for certain tasks key to report creation and advanced modeling make the online training/documentation less than perfect. For an inexperienced BI professional, the online training would not enable a streamlined launch of the product.
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Discontinued Products
I have just watched videos. They have very good pure video based training for high level. I have seen the training for reps. It is not very complex
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Implementation Rating
Infor
Have clean data! Birst flexibility allows - Start small, then introduce functionality and complexity along the way. If you try to present all the functionality [bells and whistles] and wow them, but bad data is uncovered, the end user blames the new application and turns away.
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Discontinued Products
The implementation hit the milestones we established. Lattice was VERY committed to helping us make sure what we committed back to the organization was met.
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Alternatives Considered
Infor
During the vetting process, we looked at 14 different products (one of them internal) to see if they would fit our needs and whittled it down to this one over a three month period. We did not contact sales for all of them (sales sites were enough to rule out some), but did have a lot of demos with a significant portion of them and reviewed several of the major industry studies as well. We had representatives of both user interests/design and the technical backend on the evaluation process.
The major features we were looking for a product that we could embed inside our own SaaS application, connect to a sharded Postgres database, had multitenancy and allowed for customer generated reports/ self-reporting. Some of the minor "nice to have" features we were looking at was scheduled reports, especially if we could plug it into our own scheduling system (for CAN-SPAM compliance), internationalization, and support.
In the evaluation, Birst hit all of the must-haves and enough of the nice to haves that they made it down to our final two and the trial was the clincher to make it our final choice.
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Discontinued Products
Lattice was an incumbent tool from several years ago. Early on, we enjoyed a good relationship with the team there. After the acquisition, we have definitely seen a decrease in the quality of support and engagement from the team. As a result, we will look at several competing vendors when our contract ends with Lattice.
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Scalability
Infor
we can see that loading a lot of data can cause a noticable slow down in performance. Birst support indicated that they don't really consider anything less than 30 seconds to be an issue, but that is not the case for our customers, so we have had to change some of implementation to address this
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Discontinued Products
No answers on this topic
Return on Investment
Infor
  • Being a manufacturing company we tend to lag behind technologically. But having all the data for different ERP systems in one place has been an eye opener for the executives. It has lessened the need to convert some legacy ERP systems.
  • Having such a simple reporting tool is a great asset to some of our sites that have traditionally had trouble gathering data from AS400 systems.
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Discontinued Products
  • We have seen quantifiable ROI when our reps have used the product to target accounts. In a recent example we found that accounts that targeted these "hi-po" accounts identified by using Lattice analytics created over $27M in pipeline over a month long period for a key product we are interested in selling more of to customers, compared to a less than $1M for accounts that were not identified as "hi-po".
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ScreenShots

Infor Birst Screenshots

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