LawGro vs. SimpleLegal

I think this is a great tool and offers many features like case management, lead management, and reputation management. So we don't rely on multiple software. If LawGro can also integrate some online payment solution like LawPay, it will help us a lot.

SimpleLegal is easy to use and easy to understand for everyone in the legal department. Their customer service is typically quick to respond and solve any issues that may arise on the customer side as well as the vendor side (CounselGo). There has been a bit of customer dissatisfaction since being acquired by Onit but the enhancements and roadmap continue to look promising.

Incentivized

• Client Intake forms - It is the best. I was able to create the intakes seamlessly in just minutes.
• Document Assembly - It took us a while to take live our internal templates but now we see a lot of advantages and are able to roll out documents quickly in just a few clicks

• SimpleLegal does a great job tracking expenses.
• SimpleLegal does a great job at creating, tracking and analyzing matters.
• SimpleLegal does a good job with reporting and analytics.

Incentivized

• Searching case notes for specific keywords is not supported. Will be great to see this feature soon.
• Version control on document assembly is a great feature on LawGro but it does not tags documents with version numbers.
• Approval workflow for invoicing is missing. It will be great to review and approve invoices and time entries before sending to the client.

• Budget tracking.
• Admin independence (being able to make system improvements/enhancements/changes without needing a SL rep).

Incentivized

LawGro has deeper analytics and insights on multiple activities like invoices, payments, team member availability etc. They have an in-built client intake forms and document assembly feature which was critical to our practice.

SimpleLegal was much easier to use and train users on than Time Matters. SimpleLegal had all of the functionality but not as many customizable features as Time Matters.

Incentivized

• Helped us to manage our reputation and client happiness much more professionally and analytically.

• Able to track in real-time legal spend against budgets to hold outside counsel responsible while meeting our fiscal demands--rather than wait on Finance report monthly/quarterly/etc.

Incentivized