What users are saying about
21 Ratings
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Score 8 out of 100
32 Ratings
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Score 8.7 out of 100

Likelihood to Recommend

LeadIQ

I love LeadIQ how you can import a lot of contacts quickly into your sales enablement tool. The workflow is effortless and quick there. However, the data is often incorrect, and sometimes the contacts do not import well into the sales enablement tool.
Anonymous | TrustRadius Reviewer

SalesforceIQ CRM (Discontinued)

SalesforceIQ is a perfect CRM to start with and get your organization used to tracking customer contact. It was an easy setup and well adopted. It allowed us to rollout completely in just 30 days. We have seen a large increase in our ability to communicate. It may be lacking in some items if you already have a tracking method but was the perfect starting point for us.
Melanie Zehr | TrustRadius Reviewer

Feature Rating Comparison

Sales Force Automation

LeadIQ
SalesforceIQ CRM (Discontinued)
9.1
Customer data management / contact management
LeadIQ
SalesforceIQ CRM (Discontinued)
9.0
Territory management
LeadIQ
SalesforceIQ CRM (Discontinued)
9.5
Opportunity management
LeadIQ
SalesforceIQ CRM (Discontinued)
8.0
Integration with email client (e.g., Outlook or Gmail)
LeadIQ
SalesforceIQ CRM (Discontinued)
9.5
Quote & order management
LeadIQ
SalesforceIQ CRM (Discontinued)
9.0
Interaction tracking
LeadIQ
SalesforceIQ CRM (Discontinued)
9.5
Channel / partner relationship management
LeadIQ
SalesforceIQ CRM (Discontinued)
9.0

Marketing Automation

LeadIQ
SalesforceIQ CRM (Discontinued)
7.4
Lead management
LeadIQ
SalesforceIQ CRM (Discontinued)
7.4

CRM Project Management

LeadIQ
SalesforceIQ CRM (Discontinued)
9.0
Task management
LeadIQ
SalesforceIQ CRM (Discontinued)
9.0
Billing and invoicing management
LeadIQ
SalesforceIQ CRM (Discontinued)
9.0
Reporting
LeadIQ
SalesforceIQ CRM (Discontinued)
9.0

CRM Reporting & Analytics

LeadIQ
SalesforceIQ CRM (Discontinued)
9.0
Forecasting
LeadIQ
SalesforceIQ CRM (Discontinued)
9.0
Pipeline visualization
LeadIQ
SalesforceIQ CRM (Discontinued)
9.0
Customizable reports
LeadIQ
SalesforceIQ CRM (Discontinued)
9.0

Customization

LeadIQ
SalesforceIQ CRM (Discontinued)
9.1
Custom fields
LeadIQ
SalesforceIQ CRM (Discontinued)
9.5
Custom objects
LeadIQ
SalesforceIQ CRM (Discontinued)
9.0
Scripting environment
LeadIQ
SalesforceIQ CRM (Discontinued)
9.0
API for custom integration
LeadIQ
SalesforceIQ CRM (Discontinued)
9.0

Security

LeadIQ
SalesforceIQ CRM (Discontinued)
9.3
Single sign-on capability
LeadIQ
SalesforceIQ CRM (Discontinued)
9.5
Role-based user permissions
LeadIQ
SalesforceIQ CRM (Discontinued)
9.0

Social CRM

LeadIQ
SalesforceIQ CRM (Discontinued)
9.0
Social engagement
LeadIQ
SalesforceIQ CRM (Discontinued)
9.0

Integrations with 3rd-party Software

LeadIQ
SalesforceIQ CRM (Discontinued)
9.0
Marketing automation
LeadIQ
SalesforceIQ CRM (Discontinued)
9.0
Compensation management
LeadIQ
SalesforceIQ CRM (Discontinued)
9.0

Platform

LeadIQ
SalesforceIQ CRM (Discontinued)
9.5
Mobile access
LeadIQ
SalesforceIQ CRM (Discontinued)
9.5

Pros

LeadIQ

  • Once set up, it's super easy. Just click a button and capture the lead.
  • Love that you can capture as a contact instead of a lead and that it will attach to an existing account in Salesforce based on a fuzzy match with Company Name.
  • Love that you can capture data from a lead search list in Sales Navigator, not just from the person's profile page. So you can capture multiple people at a time.
  • I really like that I can see all the related objects that a given contact might have in SFDC. Lead and/or contact records (even with a company mismatch if it's an old record), accounts, and opportunities.
Parker O'Very | TrustRadius Reviewer

SalesforceIQ CRM (Discontinued)

  • CRM Managment
  • Streamlining Sales Funnel
  • Providing data sets and analytics
Anonymous | TrustRadius Reviewer

Cons

LeadIQ

  • Configuring and setting up is a bit of a pain. It's confusing.
  • The data confidence doesn't seem to be quite as great as the other tools I've used. We seem to get more bounces on "verified" email addresses than before.
  • I wish there were more options for global settings. Instead, I have to get all of our users to go through all the same setup steps.
  • The actual platform itself (that you sign into on their site) is clunky and weird. I like the idea of saving all of the contacts you've tried to capture in one place so you can go back and import them again if an issue happens. But the methodology in which it's done is just weird and doesn't make a lot of sense. Also calling it "campaigns" is just confusing because it messes with normal jargon and terminology. Better to just call it a "list".
Parker O'Very | TrustRadius Reviewer

SalesforceIQ CRM (Discontinued)

  • SalesforceIQ has some reporting items that are a little harder to easily uncover but I have found work arounds or manually created reporting to get that information, such as number of times a salesperson was at a location.
  • Some of the upgrade items I would like to see are available in salesforce sales cloud that allow easier automation for marketing.
Melanie Zehr | TrustRadius Reviewer

Support Rating

LeadIQ

LeadIQ 8.0
Based on 10 answers
We have had no issues with it up to this point, and the few times I've called in to get questions answered, it has been handled efficiently and appropriately. No question has gone unanswered, and we've been made happy in all instances. Having direct access to a support and knowledgebase portal is also very helpful, as most user issues can be resolved there.
Leo Woods | TrustRadius Reviewer

SalesforceIQ CRM (Discontinued)

No score
No answers yet
No answers on this topic

Alternatives Considered

LeadIQ

We use Winmo and it is great but LeadIQ allows us to supplement those lists. It is especially useful if someone has recently changed jobs to be able to target them before they are added to the larger databases. It's more of a 1:1 prospecting tool as opposed to a mass list.
Bonnie Buie | TrustRadius Reviewer

SalesforceIQ CRM (Discontinued)

We selected SalesforceIQ over Insightly because of the email automation they offered. Their app also seemed to be a little more robust. I highly recommend a trial before you make a decision. The trial with SalesforceIQ is what sold us on the product
Melanie Zehr | TrustRadius Reviewer

Return on Investment

LeadIQ

  • The positive impact is that it provides a good amount of phone numbers for the reps to call on. They wouldn't be able to find them otherwise.
  • The negative is when the numbers are incorrect, it provides a bad customer experience.
Anonymous | TrustRadius Reviewer

SalesforceIQ CRM (Discontinued)

  • Not budget friendly for smaller start-ups.
Anonymous | TrustRadius Reviewer

Screenshots

LeadIQ

Pricing Details

LeadIQ

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

SalesforceIQ CRM (Discontinued)

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
No

Rating Summary

Likelihood to Recommend

LeadIQ
7.8
SalesforceIQ CRM (Discontinued)
9.5

Support Rating

LeadIQ
8.0
SalesforceIQ CRM (Discontinued)

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