What users are saying about
8 Ratings
47 Ratings
8 Ratings
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Score 6 out of 100
47 Ratings
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Score 9.1 out of 100

Likelihood to Recommend

Leadspace

Well suited for:
- easily getting leads
- the simplicity of the tool
- predetermined criteria so you don't have to check a bunch of things every time

Not well suited for:
- value as it is rather expensive and has a high minimum
- speed, since it is real time the speed is very slow
- accurate look alike customers based on ideal customer profile
Rob Morris | TrustRadius Reviewer

Segment

Segment is a great choice for early-stage companies that are looking to experiment with different analytics software, and can afford scaling up Segment to $500-2k+ per month in costs. For companies/websites that require very simple analytics, like tracking conversion rates, a cheaper, less comprehensive piece of analytics software would likely be a bit more suitable.
Fedor Paretsky | TrustRadius Reviewer

Pros

Leadspace

  • Salesforce Integration is very strong and works really well to get more leads or contacts
  • Simplicity = simply click a button and it searched pre-approved criteria fro more leads.
  • Volume of leads = has a number of different sources it pulls from so data volume is good.
Rob Morris | TrustRadius Reviewer

Segment

  • Ease of event tracking. Just like Google Analytics, except you can warehouse your own data for a reasonable price. Warehousing your own event data is critical for companies that want to leverage data science at some point in their existence (which should be all companies these days).
  • Price. Startups can get by with the free version of Segment for a long time.
  • Integrations and sources. Segment makes it easy to warehouse other types of data such as Google AdWords, Facebook Ads, etc. It also allows you to send event data to 3rd party services like Google Analytics.
Tim Abraham | TrustRadius Reviewer

Cons

Leadspace

  • Lead quality = the quality is poor and the number of direct lines is low since their partnership with Zoominfo ended.
  • Using Ideal customer profile in identification of potential other customers needs to be more accurate
  • Price is very high and contracts are inflexible
  • Since it is real time looking speed is very slow
Rob Morris | TrustRadius Reviewer

Segment

  • Some connectors (EG HubSpot source) do not have necessary fields/data and it's unclear how to get these built out.
  • Some destination connectors have limitations and can require rework to make the data flowing thru Segment meet the requirements of the ad connectors.
  • Not much consistency across connectors.
  • At scale, can struggle with data volumes and loading data in one sync, causing data to change retroactively.
Anonymous | TrustRadius Reviewer

Support Rating

Leadspace

No score
No answers yet
No answers on this topic

Segment

Segment 8.1
Based on 8 answers
Over the period it took us to set up, we kept going back to their enablement team to help us with the setup, and they were always ready and were very helpful in the entire process. Even with their documentation, they took the time out to help us work through the process. We've never had a message/email unanswered for more than an hour on working days.
Manan Vora | TrustRadius Reviewer

Alternatives Considered

Leadspace

ZoomInfo is by far the best quality and highest # of direct phone numbers, Inside View is better for Account info and has great Salesforce integration
Rob Morris | TrustRadius Reviewer

Segment

I'm not sure these are "official competitors" (or alternatives) to Segment, but we use them in parallel for different goals. We use Datadog for logging and monitoring and we use Mixpanel to perform data analysis based on the data we gather using Segment (and other sources). I don't think we ever evaluated any other service vs. Segment. I think we got a recommendation on Segment, liked it and decided to use it (and we're happy with it since).
Yaniv Vararu | TrustRadius Reviewer

Return on Investment

Leadspace

  • Impact was likely negative as the cost is not as good as the return, but since we had no other tool for data we made it work
Rob Morris | TrustRadius Reviewer

Segment

  • Saved a ton of time for setting up user tracking
  • Provided user data and tracking visibility to the entire team by turning on the mixpanel integration - this only took a week or so
  • It does get hard to manage all of your events in a clean spreadsheet - you must have 1 person who leads this initiative so that you keep track of events
Anonymous | TrustRadius Reviewer

Screenshots

Pricing Details

Leadspace

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Segment

General

Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Entry-level set up fee?
No

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