What users are saying about
12 Ratings
27 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener noreferrer'>trScore algorithm: Learn more.</a>
Score 7.6 out of 100
12 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener noreferrer'>trScore algorithm: Learn more.</a>
Score 4.6 out of 100

Likelihood to Recommend

Planview LeanKit

Planview LeanKit excels in any scenario where you need to visualize and organize work to be done. You can feasible even use it as a personal to-do application. We use it as a way to keep track of our current topics in management meetings as well as a Scrumban implementation of project management.However, when processes and work is very file- and data-heavy, using Planview LeanKit is less appropriate as there's just not way of doing a sensible file management.
Daniel Schleusener | TrustRadius Reviewer

Upland PSA

We have discovered over the last few years using Tenrox that we could adapt our needs or processes to fit in the Tenrox box rather than adapting Tenrox to fit in ours completely. I feel like Tenrox would be better suited for a company that has fewer clients and projects over the course of a year, as well as fewer users. We have approximately 350 clients, 21,077 projects in Tenrox at this exact moment (we close projects as we can), 188 active users currently, and 415,635 tasks (some of course assigned to now closed projects).
With this much information hosted through the Tenrox cloud server, we experience increased lag time frequently. This causes a lot of unwanted rejection towards Tenrox in our company.
Anonymous | TrustRadius Reviewer

Feature Rating Comparison

Project Management

Planview LeanKit
Upland PSA
3.7
Task Management
Planview LeanKit
Upland PSA
3.0
Resource Management
Planview LeanKit
Upland PSA
3.0
Gantt Charts
Planview LeanKit
Upland PSA
8.0
Scheduling
Planview LeanKit
Upland PSA
3.0
Workflow Automation
Planview LeanKit
Upland PSA
2.0
Team Collaboration
Planview LeanKit
Upland PSA
1.0
Support for Agile Methodology
Planview LeanKit
Upland PSA
7.9
Support for Waterfall Methodology
Planview LeanKit
Upland PSA
6.9
Document Management
Planview LeanKit
Upland PSA
2.0
Email integration
Planview LeanKit
Upland PSA
2.0
Mobile Access
Planview LeanKit
Upland PSA
4.5
Timesheet Tracking
Planview LeanKit
Upland PSA
2.0
Change request and Case Management
Planview LeanKit
Upland PSA
5.2
Budget and Expense Management
Planview LeanKit
Upland PSA
1.0

Professional Services Automation

Planview LeanKit
Upland PSA
10.0
Invoicing
Planview LeanKit
Upland PSA
10.0
Project & financial reporting
Planview LeanKit
Upland PSA
10.0

Pros

Planview LeanKit

  • Okta Integration: We love using SSO for all our SaaS apps, and as new team members join, they can be automatically joined to the appropriate LeanKit boards.
  • Filtering and viewing: Can filter and refine by several fields as well as custom fields. Assigned Users, Tagged, Card Type, Date, etc
  • Their analytics and reporting can be helpful for PMs, especially if they have several teams they oversee.
Colin Jackson, CISSP, MMIS, GMON | TrustRadius Reviewer

Upland PSA

  • We love that our timesheets are pre-populated with all our employee's assigned contracts and we get to control what is on their timesheet as far as funder and contract codes.
  • Tenrox did very well with our integration and getting a timesheet that exports well with our payroll provider.
  • Tenrox has a great email reminder system for when people need to submit or approve timesheets.
Christopher Kramer | TrustRadius Reviewer

Cons

Planview LeanKit

  • The formatting of what they call "cards" could be better. They can be clunky if you have a lot of text in just one.
  • Needs better support for media, attachments.
  • Not the most pretty interface in my opinion, though it works.
Anonymous | TrustRadius Reviewer

Upland PSA

  • Tax calculation per state tax rules. Tenrox's current capabilities relative to tax codes is extremely limited and we have to do several time-consuming work-arounds in order to apply the tax as needed for our business. What is particularly frustrating about this aspect is that our need is based on tax laws and codes set by states and I feel a financial system should be able to sufficiently structure for legally-defined tax codes.
  • Tenrox Project Planning add-on module. This portion of the system has never worked as seamlessly as you would assume given they were designed to work together. We've run in to many bugs and just oddities over the years. It's very finicky in my experience. We only use TPP for a small portion of our projects - those being our smaller or need to have huge task lists per client naming requirements.
  • (The bad that became the good!) In the past, we have had significant customer-service challenges with Tenrox and then Upland, however over the past several months we have noticed a marked change in this. If we had not previously experienced issues with the customer service, I would not have any issue with the level of service that we are currently receiving. Given the history, I am cautiously optimistic that our current level of customer service will continue. I think our service concerns finally reached the 'right' people and I am reasonably confident the positive changes are here to stay!
Anonymous | TrustRadius Reviewer

Likelihood to Renew

Planview LeanKit

Planview LeanKit 7.5
Based on 3 answers
Perfect tool to manage requirement backlog
Anonymous | TrustRadius Reviewer

Upland PSA

Upland PSA 7.0
Based on 6 answers
I am not in charge of renewing the Tenrox contract. However, if it was up to me, I would renew in a heartbeat. Tenrox is an asset to our organization and it keeps us focused. I am not aware of other products similar to Tenrox that provide the depth that they do.
Anonymous | TrustRadius Reviewer

Usability

Planview LeanKit

Planview LeanKit 8.1
Based on 4 answers
LeanKit isn't the best designed Kanban system I've seen, but overall it's pretty usable. The boards I've used are pretty complex, so it can be difficult to find things. I found that searching and filtering for specific cards was somewhat of a challenge. Dragging a card from one lane to another is kind of a fun way to get things done though.
Nate Dillon | TrustRadius Reviewer

Upland PSA

Upland PSA 8.0
Based on 1 answer
I feel like if the user interface could combine time and expense for users to be entered on one screen rather than two completely separate locations it would greatly improve usability. If the expense entry process could be improved completely, it would greatly improve the usability as well. Everything else within Tenrox, makes everything very user friendly.
Anonymous | TrustRadius Reviewer

Reliability and Availability

Planview LeanKit

Planview LeanKit 8.5
Based on 2 answers
Very minimal outages
Anonymous | TrustRadius Reviewer

Upland PSA

No score
No answers yet
No answers on this topic

Performance

Planview LeanKit

Planview LeanKit 8.0
Based on 2 answers
Never experienced major slowness
Anonymous | TrustRadius Reviewer

Upland PSA

No score
No answers yet
No answers on this topic

Support Rating

Planview LeanKit

Planview LeanKit 10.0
Based on 2 answers
It solves all our needs at this time.
Anonymous | TrustRadius Reviewer

Upland PSA

Upland PSA 9.0
Based on 1 answer
The support team is always very helpful and strives to ensure they have met your needs and corrected your issues in a timely manner. If they need more information or cannot recreate the issue themselves, then they will follow-up to gather the necessary data themselves. They are constantly striving to meet the needs of all users and understand so many different industries and types of environments out there, it is very impressive.
Anonymous | TrustRadius Reviewer

Implementation Rating

Planview LeanKit

Planview LeanKit 7.5
Based on 3 answers
Anonymous | TrustRadius Reviewer

Upland PSA

Upland PSA 9.0
Based on 1 answer
The main thing with implementation is to make sure you have taken full advantage of the "sandbox testing" site that Tenrox provides to you during development. Try out every scenario you can think of, have other people enter information if needed, so that you can make sure you have not missed any big items. If you have the opportunity, roll out implementation to small groups of users. Depending on how your company is set up, I would choose groups that are not all in the same department so that you can address questions across all areas before adding in more users in the next wave of implementation.
Anonymous | TrustRadius Reviewer

Alternatives Considered

Planview LeanKit

I think that LeanKit is very similar to Asana's Kanban feature and Trello, but is much less sleek looking than Asana. Asana's clean and sleek UI makes me enjoy project management much more than LeanKit. It might sound silly that the UI makes so much of a difference to me, but it really does. Trello is also sleeker than LeanKit, but I still prefer Asana because it has more customization options and a better interface. We are actually going to look into switching to ClickUp because we wanted something with a better UI. ClickUp seems to have a great UI with a lot of customization options.
Anonymous | TrustRadius Reviewer

Upland PSA

The Tenrox software looks and feels older and is not as user friendly! Harvest, for example, is an upgraded version that is easier to track and compile. This is what I'm comparing it to and it's not even close! We only selected Tenrox because it was cheaper and we had a connection in the company with someone at Tenrox to use that platform. We are currently looking for a change.
Anonymous | TrustRadius Reviewer

Scalability

Planview LeanKit

Planview LeanKit 8.0
Based on 2 answers
Good use cases for small/large teams
Anonymous | TrustRadius Reviewer

Upland PSA

No score
No answers yet
No answers on this topic

Return on Investment

Planview LeanKit

  • ROI for Planview LeanKit was easily achievable with just a month of setting up.
  • We could rapidly cut down on unnecessary work in all fields.
  • We can easily monitor current the health and input and adjust our capacities as necessary.
  • Value throughput in innovation management has grown.
Daniel Schleusener | TrustRadius Reviewer

Upland PSA

  • Increased time tracking accuracy
  • Provide accurate detail to corporate auditors for time spent on projects that can be capitalized
  • increased awareness of project pain points and successes
Anonymous | TrustRadius Reviewer

Pricing Details

Planview LeanKit

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Upland PSA

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Rating Summary

Likelihood to Recommend

Planview LeanKit
7.6
Upland PSA
1.0

Likelihood to Renew

Planview LeanKit
7.5
Upland PSA
7.0

Usability

Planview LeanKit
8.1
Upland PSA
8.0

Reliability and Availability

Planview LeanKit
8.5
Upland PSA

Performance

Planview LeanKit
8.0
Upland PSA

Support Rating

Planview LeanKit
10.0
Upland PSA
9.0

Implementation Rating

Planview LeanKit
7.5
Upland PSA
9.0

Scalability

Planview LeanKit
8.0
Upland PSA

Add comparison