Leapfile Managed File Transfer vs. OpenText Hightail

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Leapfile Managed File Transfer
Score 2.0 out of 10
N/A
LeapFILE in Redwood City, California offers a managed file transfer system.N/A
OpenText Hightail
Score 9.3 out of 10
N/A
OpenText Hightail is a cloud-based collaboration software for creative content reviews and approvals. With one place for teams to share large, multimedia files, collect precise feedback and approve content, Hightail streamlines the creative process and helps teams keep projects on schedule.
$0
100MB per file upload
Pricing
Leapfile Managed File TransferOpenText Hightail
Editions & Modules
No answers on this topic
Lite
$0
100MB per file upload
Pro
$15
per user, per month
Teams
$30
per user/per month
Business
Custom
per user, per month
Offerings
Pricing Offerings
Leapfile Managed File TransferOpenText Hightail
Free Trial
NoYes
Free/Freemium Version
NoYes
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details—Lite: Send large files with anyone. Files are limited to 100MB for each file size uploaded, 2GB storage max. Files expire after 7 days. Pro: Send large files with anyone and set advanced security permissions such as expiration dates and access codes. Files are limited to 25GB for each file size uploaded, with unlimited storage. Teams: Send large files, collaborate in real-time and manage creative projects with your team. The Hightail Teams plan allows you to purchase multiple users online (from 1-30 users per organization) and allows users to send file sizes up to 50GB with unlimited storage. The Teams plan also includes features such as file previews, organization, annotations, version control, discussions, follow-ups, approval routing and more. Business: Create unlimited visual project folders (called a Space) with collaboration and project management features such as approval routing and assigning to-dos, upload unlimited files up to 100GB each, protect them with access codes and manage user permissions., plus intuitive admin controls , detailed activity analysis for your entire company, advanced organization options and priority support.
More Pricing Information
Community Pulse
Leapfile Managed File TransferOpenText Hightail
Top Pros
Top Cons
Best Alternatives
Leapfile Managed File TransferOpenText Hightail
Small Businesses
DataMotion
DataMotion
Score 8.9 out of 10
Frame.io
Frame.io
Score 9.1 out of 10
Medium-sized Companies
DataMotion
DataMotion
Score 8.9 out of 10

No answers on this topic

Enterprises
Fortra's GoAnywhere MFT
Fortra's GoAnywhere MFT
Score 6.1 out of 10

No answers on this topic

All AlternativesView all alternativesView all alternatives
User Ratings
Leapfile Managed File TransferOpenText Hightail
Likelihood to Recommend
2.0
(1 ratings)
9.0
(8 ratings)
User Testimonials
Leapfile Managed File TransferOpenText Hightail
Likelihood to Recommend
Leapfile
We replaced ShareFile, that we had used for 7 years, due to a cost increase. LeapFile appeared to provide the exact same solution for a better price. However, the headaches we are experiencing with the product are costing us valuable time, money and frustration, both among our staff and between our clients.
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OpenText
Hightail is my go-to source when I need to send large files that would never fit as regular attachments. That being said, sometimes there are files that would perfectly fit as attachments but I want the security that Hightail provides when sending sensitive or private material. It's very comforting knowing that the content I'm sending is only being received and viewed by the intended parties. It's also comforting for my clients when it's THEIR content that I'm sending for review.
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Pros
Leapfile
  • There are 3 ways to use LeapFile: the desktop app, the web app, the Outlook plugin
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OpenText
  • Management of content, communication, spaces, and projects in general.
  • Control of processes, tasks and activities between the different members of teams.
  • Collaborative work through different media and channels.
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Cons
Leapfile
  • The interface is almost all text-based with minimal graphics. Because of that it can be difficult for our employees and our clients to quickly decide what action to take to complete their downloads.
  • We have found the admin controls to not work consistently, causing lots of headaches.
  • Some emails sent via the Outlook plugin will cause formatted text to look extremely confusing on the download page that a client must view in order to take an action to retrieve their files. The text shows all the HTML code wrapped around it.
  • Uploads web page will tend to hold a cookie that "remembers" an expired link, causing our clients to receive an error.
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OpenText
  • Some of our recipients are not very tech-savvy and can get confused with how to download a file. There is some room for improvement by making it clearer where the user should click to download the file.
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Alternatives Considered
Leapfile
Similar functionality but LeapFile has a lower cost and a more basic interface. ShareFile was infinitely easier to use for both our employees and clients
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OpenText
Honestly, once we started using Google Drive more efficiently and saw what improvements OpenText Hightail had made, it was hard to choose. But now that we more consistently use Google Drive, I use it probably 75% more than I use OpenText Hightail for the same tasks. I'm not sure how much longer I'll be a customer at OpenText but it's great to have both options.
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Return on Investment
Leapfile
  • Too much time spent on addressing individual client issues while attempting to send or retrieve files.
  • Too much time spent on testing and troubleshooting our employees' issues while attempting to send or retrieve files.
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OpenText
  • Hightail simply saves time. We no longer struggle with trying to meet the requirements of OutLook. When we have a file that is too large to send via OutLook we just "hightail it".
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ScreenShots

OpenText Hightail Screenshots

Screenshot of Improve review process with inline commenting for visual files.Screenshot of Compare each update instantly with visual versions.Screenshot of Bring everyone and everything together in a Space.Screenshot of Improve the audio and video review process with time-stamped commenting.