What users are saying about
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Score 8.2 out of 101
18 Ratings
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Score 6.2 out of 101

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Likelihood to Recommend

Learndot

Love that Learndot has Stripe integration, love the fact that all of our registration now happens on a single website instead of having courses listed on one site and then having to go to Eventbrite for the actual registration. Love that it integrates with SFDC and WebEx.
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IBM Incentive Compensation Management

The best advice I can give is to make sure that if the business does intend to own the system, that they have key talent in place and are appropriately compensated. The key talent would have vast knowledge over several areas of the business such as: Compensation Plans, Field Administrative Operations, the organizations Accounting policies, and Sales Operations. On top of understanding the numerous areas of the business, the key talent would also need to have database and system expertise.
Matthew Burgos profile photo

Pros

  • Integrations
  • User maintenance
  • Course scheduling
Brad Hamilton profile photo
  • Varicent does a really great job at making a completely unique and custom Sales Compensation system.
Matthew Flotard profile photo

Cons

  • Limited reporting
  • Tougher integration with SFDC than expected
Brad Hamilton profile photo
  • Performance Calculation Batch - Overall batch calculation performance is poor it takes long time compared to similar products in market to process same tranaction volume
  • Performance Web Form - Very poor web form performance and restriction around pulling only 1,000 rows from a single data source. Additionally, all records comes at once on UI and requires lot of java script coding to filter and process
  • No data model to start with - Varicent does not come with any pre-defined data model to start with, which is a major drawback. Defining data model elongates design time and also create possibility of bad data model design
  • Retro-processing - There is no out of box retro processing, which can post debit or credit from previous week to current open week. Retro is tied to re-running the week once more. It gets complex when the week is locked
  • Inability to process a particular credit week - Varicent processes all unlocked period in the calender, which is a pain when there is a business need to process a particular credit week
  • Hierarchy - Big problem area for commission processing and Varicent does not offer anything out of box here. It needs to be defined in the data model and processing components are required to process complex hierarchy
Shyam Nivas profile photo

Likelihood to Renew

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IBM Incentive Compensation Management7.5
Based on 9 answers
With time, the number of components grows beyond control in Varicent and it becomes very difficult for anyone new to come in and start doing maintenance.
Shyam Nivas profile photo

Usability

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IBM Incentive Compensation Management8.0
Based on 2 answers
The system is very usable, there is room for improvement. As the new versions come out each year, they continue to create polish in the different aspects of the software. There are some areas like creating web forms where the development environment doesn't work quite as one would hope, but that is also an area where they are constantly improving.
Matthew Burgos profile photo

Support

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IBM Incentive Compensation Management8.0
Based on 2 answers
Giving a 10 would suggest there is no room for improvement. I don't feel like their support is perfect. However, I have never met another team that was more dedicated to making sure we get what we want and need.
Matthew Burgos profile photo

Implementation

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IBM Incentive Compensation Management8.0
Based on 2 answers
Test test test. Make sure that the product is calculating everyone 100% correctly. DO NOT accept a 70% pass rate as some companies would like to have you believe is acceptable. This means conducting thorough testing by providing 100% of all expected results, but it will be worth it when you know that the compensation plans are working entirely as expected.
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Alternatives Considered

No answers on this topic
I have used Callidus and I would definitely rate Callidus ahead of Varicent. There are multiple reason for this. In short, all the pain points I mentioned above can be addressed by Callidus.
Shyam Nivas profile photo

Return on Investment

  • Better customer service
  • Fully contained customer facing experience
Brad Hamilton profile photo
  • Positive - Less time to launch new comp plan
  • Positive - Some of the current IT functions can be transitioned to business
  • Negative - Poor performance both on batch and Varicent Web
  • Negative - Not an end to end solution for compensation processing
Shyam Nivas profile photo

Pricing Details

Learndot

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details

IBM Incentive Compensation Management

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details