LearnUpon vs. Wisetail LMS

I think LearnUpon is a great LMS for an organization that focuses on internal learners, aka, employees. It's very easy to create courses, enroll learners, and mark attendance. For an association such as mine, more support would be helpful for appropriately setting up the store to reflect member and non-member accounts. In addition, it's difficult to do outside-the-box functions like transfers and refunds.

Incentivized

Even their newest 5.0 upgrade only puts their technology capabilities at the back of the pack compared to other major LMS' in the marketplace. That said, their customer service team is very good, and they have a good company culture. If you are a very small company that wants a decent LMS, this is a good product to look at.

Incentivized

• Integration with video conferencing platforms (primarily Zoom).
• Timing out releasing of course materials and exams so students can't get eyes on something an instructor is not ready for them to see yet.
• Customization of our store front and courses with regard to branding and graphics.

Incentivized

• Customer service.
• User community.

Incentivized

• There are issues with users who have an account in more than one LearnUpon portal. If a user has an account in an existing LearnUpon portal, and they want to create an account in another LearnUpon portal, then they have to be invited to the new portal by an Administrator. but the user has no way of knowing that its a LearnUpon portal until they can't sign up. Its very confusing for the learner.
• An email address is required in order to set up an account. We serve many providers who don't have email addresses for all of their staff, so this is a huge issue for us.

Incentivized

• Keeping promises -- they consistently miss deadlines.
• Staying current with other LMS platforms in the industry.

Incentivized

We've been a customer for six years and I don't see that changing anytime soon. We're very happy with LearnUpon.

Incentivized

Excellent staff and customer service.

Incentivized

LearnUpon's interface and immersive experience blows the competition out of the water. LearnUpon understands the "big picture" of online learning and how to provide a system that is easy and fun to use for users at any level. LearnUpon's knowledge of their own platform, and their impeccable client support is unparalleled. LearnUpon understands our business and learning needs better than any competitor. Now that I'm using a different platform at another job, I miss LearnUpon every day!

Incentivized

Last. Dead last. We selected Wisetail years ago when it was cutting edge. It's had very little development since then, and has sadly fallen to the back of the pack. It's unfortunate, since they have such a great staff. Promises to fix this have repeatedly been made and broken. There is a large client exodus from this platform taking place.

Incentivized

• We have not implemented it yet due to unforeseen issues with a different vendor, but we have launched two pilots and it has been very well received.
• The expected outcome is a lot more revenue because the catalog we have in our current LMS (Absorb) is very poorly designed and ineffective.
• Another expected outcome is that people will be excited to learn more and be better ambassadors for our company.

Incentivized

• We've been able to eliminate costly live events in lieu of live webcasts. The recordings of those are hosted on our Wisetail platform.
• The 4.0 platform has a significant administrative burden that is only partially fixed in 5.0.

Incentivized