4 Ratings
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Score 8.5 out of 100
4 Ratings
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Score 6.8 out of 100

Likelihood to Recommend

LemonStand (Discontinued)

  • Good alternative to Shopify and similar services.
  • More than basic template adjustments will require programmer hours.
  • If you want a slick store with great features LemonStand's for you.
Philip Martin Jenck | TrustRadius Reviewer

TrueCommerce Nexternal

If you want to sell online and need a platform, you should select Nexternal. If it is within your budget and you want to have success, Nexternal is the way to go. Since switching to Nexternal from Kreck, our online sales have more than tripled!
Kielly Lewis | TrustRadius Reviewer

Feature Rating Comparison

Online Storefront

LemonStand (Discontinued)
8.9
TrueCommerce Nexternal
Product catalog & listings
LemonStand (Discontinued)
10.0
TrueCommerce Nexternal
Product management
LemonStand (Discontinued)
10.0
TrueCommerce Nexternal
Bulk product upload
LemonStand (Discontinued)
10.0
TrueCommerce Nexternal
Branding
LemonStand (Discontinued)
10.0
TrueCommerce Nexternal
Mobile storefront
LemonStand (Discontinued)
10.0
TrueCommerce Nexternal
Product variations
LemonStand (Discontinued)
10.0
TrueCommerce Nexternal
Website integration
LemonStand (Discontinued)
10.0
TrueCommerce Nexternal
Visual customization
LemonStand (Discontinued)
5.0
TrueCommerce Nexternal
CMS
LemonStand (Discontinued)
5.0
TrueCommerce Nexternal

Online Shopping Cart

LemonStand (Discontinued)
10.0
TrueCommerce Nexternal
Abandoned cart recovery
LemonStand (Discontinued)
10.0
TrueCommerce Nexternal
Checkout user experience
LemonStand (Discontinued)
10.0
TrueCommerce Nexternal

Online Payment System

LemonStand (Discontinued)
10.0
TrueCommerce Nexternal
eCommerce security
LemonStand (Discontinued)
10.0
TrueCommerce Nexternal

eCommerce Marketing

LemonStand (Discontinued)
10.0
TrueCommerce Nexternal
Promotions & discounts
LemonStand (Discontinued)
10.0
TrueCommerce Nexternal
Personalized recommendations
LemonStand (Discontinued)
10.0
TrueCommerce Nexternal
SEO
LemonStand (Discontinued)
10.0
TrueCommerce Nexternal

eCommerce Business Management

LemonStand (Discontinued)
8.5
TrueCommerce Nexternal
Order processing
LemonStand (Discontinued)
10.0
TrueCommerce Nexternal
Inventory management
LemonStand (Discontinued)
10.0
TrueCommerce Nexternal
Shipping
LemonStand (Discontinued)
10.0
TrueCommerce Nexternal
Custom functionality
LemonStand (Discontinued)
4.0
TrueCommerce Nexternal

Pros

LemonStand (Discontinued)

  • LemonStand is cloud based on AWS.
  • You get: Instant deployment whenever you choose to publish, automatic software updates, Site-wide SSL, and PCI/DSS compliant infrastructure.
Philip Martin Jenck | TrustRadius Reviewer

TrueCommerce Nexternal

  • Nexternal's customer service is the best in the business. Each account comes with a dedicated account rep who answers the phone when you call, and personally replies to your emails within a very reasonable time - sometimes within minutes!
  • Nexternal is consistently improving their platform with added tools and 3rd party integrations for everything from social sharing and email campaign management to search optimization tools and automatic product feed integrations such as Amazon.
  • Nexternal offers site security and PCI compliance out of the box. There is no need for an additional SSL, nor do you need to worry about the security of your clients' personal information.
  • Nexternal is scalable and grows with your business. We have more than a handful of clients who have been with Nexternal for more than 10 years. In web-speak, that's like 50 years!
  • The Nexternal shopping cart template can be customized to create a consistently branded experience from your home page throughout the entire shopping process.
  • Nexternal offers a host of API and XML toolsets that allow clients to sync data between their ecommerce platform and most any other third party platform, thereby coordinating the operations of your business and cutting down on management time.
Katie Partridge | TrustRadius Reviewer

Cons

LemonStand (Discontinued)

  • LemonStand has a limited number of templates. Each template has a different set of features that can be modified in the back office theme customization area.
  • LemonStand claims their templates are highly customizable. To accomplish this, they expose individual web page code in page templates and widget blocks. These are windows into the template where you can modify, add and delete html code. However, as in all PHP/CSS/HTML templates, even those written with Twig as LemonStand templates are, the coding goes very deep through many files. I don't think it would be cost or time effective for a small company to attempt more than superficial customization. This is pretty much the same for Shopify and PrestaShop. As a store front and blogging platform, LemonStand is elegant but it is not a website development tool like Wix, Weeble or even Squarespace.
  • LemonStand manages this expectation with excellent email support. There is no user forum and no third party templates for LemonStand, and this is a good thing. When I wanted to modify a specific aspect of the template, I emailed the issue/question to LemonStand support and consistently received advise including instructions on how to adjust the widget or exposed page code to resolve my problem.
  • Documentation is out of date and could use a good proofread. Videos and tutorials are too simple to be really helpful.
Philip Martin Jenck | TrustRadius Reviewer

TrueCommerce Nexternal

  • Nexternal needs a POS system that enables you to swipe credit cards. We switched to a different system because this was a limitation of Nexternal. At the point of purchase we used to have to write everything down and enter in later.
  • The shipping functionality is extremely basic. The shipping address check for each state never worked properly. Also, with our new system, the woman who does the compliance can pull all reports per state out of it. Nexternal does not have that capability.
Stephanie Barnett | TrustRadius Reviewer

Likelihood to Renew

LemonStand (Discontinued)

No score
No answers yet
No answers on this topic

TrueCommerce Nexternal

TrueCommerce Nexternal 8.5
Based on 3 answers
I'm so happy with Nexternal I don't see myself using any other platform. We currently only use Nexternal for our web store, but we are looking to expand into the tasting rooms and offer mobile points of sale.
Kielly Lewis | TrustRadius Reviewer

Usability

LemonStand (Discontinued)

No score
No answers yet
No answers on this topic

TrueCommerce Nexternal

TrueCommerce Nexternal 9.0
Based on 2 answers
Nexternal has been around for over a decade - they may have defined the ecommerce admin panel. That said, they could stand to update it a bit - adding more drag and drop functionality and integrating a more comprehensive CMS allowing your home page to be part of your ecommerce website.
Katie Partridge | TrustRadius Reviewer

Support Rating

LemonStand (Discontinued)

No score
No answers yet
No answers on this topic

TrueCommerce Nexternal

TrueCommerce Nexternal 10.0
Based on 4 answers
Doreen and Lanette are my lovely ladies. They are always available and do whatever they can to make sure I am taken care of. They have always been there for me and I know they will always be there for me.
Kielly Lewis | TrustRadius Reviewer

Implementation Rating

LemonStand (Discontinued)

No score
No answers yet
No answers on this topic

TrueCommerce Nexternal

TrueCommerce Nexternal 10.0
Based on 2 answers
I had help from start to finish. Doreen, my rep, was very patient, concise, clear, and she has always had the answers I need. Setting up your store is time consuming at first, but with the support system that Nexternal offers, it is painless.
Kielly Lewis | TrustRadius Reviewer

Alternatives Considered

LemonStand (Discontinued)

I looked closely at every e-commerce product I could find.
  • LemonStand had very high satisfaction from current users.
  • Email support is polite, accurate and fast.
  • Company is located in Canada.
  • Refund policy appears to be ethical.
  • Shopping experience is sharp! I like it a lot.
Philip Martin Jenck | TrustRadius Reviewer

TrueCommerce Nexternal

Nexternal is a much more basic system in terms of an OMS system but it has much more limitations compared to Submerse. Submerse however is a newer products with a ton of glitches and terrible reporting methods. If Nexternal created a POS system and revamped their shipping capabilities, I would choose Nexternal.
Stephanie Barnett | TrustRadius Reviewer

Return on Investment

LemonStand (Discontinued)

  • I expect ease of use and mobile look and feel will increase customer sales.
Philip Martin Jenck | TrustRadius Reviewer

TrueCommerce Nexternal

  • Because we are a development team who focuses on integrating Nexternal with our clients' sites, we can't speak to specific ROI or conversions, however, the length of time our clients stick with Nexternal says it all - in an industry where there are no shortage of choices in platforms, we have rarely ever moved a client from Nexternal to another platform. Instead, the vast majority of our clients who use Nexternal now either started off with the platform or moved to Nexternal from a less-than platform. We have clients who have been with Nexternal for over a decade, and that's really saying something.
  • In the 10+ years that we have worked with Nexternal we have developed a solid relationship that is built solely on trust. We don't get any commission for referring customers to their site, nor do they receive any commission for sending customers our way. We work together because we enjoy it and we know that the other is dependable and worthwhile.
Katie Partridge | TrustRadius Reviewer

Pricing Details

LemonStand (Discontinued)

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

TrueCommerce Nexternal

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Rating Summary

Likelihood to Recommend

LemonStand (Discontinued)
9.0
TrueCommerce Nexternal
9.2

Likelihood to Renew

LemonStand (Discontinued)
TrueCommerce Nexternal
8.5

Usability

LemonStand (Discontinued)
TrueCommerce Nexternal
9.0

Support Rating

LemonStand (Discontinued)
TrueCommerce Nexternal
10.0

Implementation Rating

LemonStand (Discontinued)
TrueCommerce Nexternal
10.0

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