What users are saying about
13 Ratings
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Score 8.3 out of 100
40 Ratings
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Score 8.8 out of 100

Likelihood to Recommend

Less Annoying CRM

My needs are to deal with a contact base of several hundred. These are everything from hot prospects, buying customers, lost causes, wishful thinking contacts, manufacturing sources of several different types, and candidates for my shop network. This CRM is well suited to organizing these into appropriate categories, permitting sorting by any number of factors, and keeping track of all contacts in addition to providing a very easy to use future contact scheduling system.I don't know how well it would fit a very complex organization, but that's not my requirement. I used Salesforce for some time, and got lost with all the various menus and features I did not need. Less Annoying CRM is exactly what I need and am very pleased with my decision to use it.
Charles Harte | TrustRadius Reviewer

SAP Business ByDesign

Do you plan on going public at some point? If so, this may not be the best solution for you
Anonymous | TrustRadius Reviewer

Feature Rating Comparison

Sales Force Automation

Less Annoying CRM
8.8
SAP Business ByDesign
Customer data management / contact management
Less Annoying CRM
10.0
SAP Business ByDesign
Workflow management
Less Annoying CRM
10.0
SAP Business ByDesign
Territory management
Less Annoying CRM
8.7
SAP Business ByDesign
Opportunity management
Less Annoying CRM
10.0
SAP Business ByDesign
Integration with email client (e.g., Outlook or Gmail)
Less Annoying CRM
8.8
SAP Business ByDesign
Contract management
Less Annoying CRM
7.4
SAP Business ByDesign
Quote & order management
Less Annoying CRM
6.9
SAP Business ByDesign
Interaction tracking
Less Annoying CRM
10.0
SAP Business ByDesign
Channel / partner relationship management
Less Annoying CRM
7.7
SAP Business ByDesign

Customer Service & Support

Less Annoying CRM
9.4
SAP Business ByDesign
Case management
Less Annoying CRM
8.8
SAP Business ByDesign
Help desk management
Less Annoying CRM
10.0
SAP Business ByDesign

Marketing Automation

Less Annoying CRM
8.5
SAP Business ByDesign
Lead management
Less Annoying CRM
8.9
SAP Business ByDesign
Email marketing
Less Annoying CRM
8.1
SAP Business ByDesign

CRM Project Management

Less Annoying CRM
8.3
SAP Business ByDesign
Task management
Less Annoying CRM
8.8
SAP Business ByDesign
Reporting
Less Annoying CRM
7.8
SAP Business ByDesign

CRM Reporting & Analytics

Less Annoying CRM
7.5
SAP Business ByDesign
Forecasting
Less Annoying CRM
7.4
SAP Business ByDesign
Pipeline visualization
Less Annoying CRM
8.3
SAP Business ByDesign
Customizable reports
Less Annoying CRM
6.8
SAP Business ByDesign

Customization

Less Annoying CRM
9.1
SAP Business ByDesign
9.0
Custom fields
Less Annoying CRM
10.0
SAP Business ByDesign
Scripting environment
Less Annoying CRM
8.1
SAP Business ByDesign
API for custom integration
Less Annoying CRM
9.1
SAP Business ByDesign
9.0
Plug-ins
Less Annoying CRM
SAP Business ByDesign
9.0

Platform

Less Annoying CRM
8.5
SAP Business ByDesign
Mobile access
Less Annoying CRM
8.5
SAP Business ByDesign

Security

Less Annoying CRM
8.2
SAP Business ByDesign
9.3
Role-based user permissions
Less Annoying CRM
8.2
SAP Business ByDesign
9.5
Single sign-on capability
Less Annoying CRM
SAP Business ByDesign
9.0

Payroll Management

Less Annoying CRM
SAP Business ByDesign
8.4
Benefit plan administration
Less Annoying CRM
SAP Business ByDesign
4.5
Direct deposit files
Less Annoying CRM
SAP Business ByDesign
9.1
Salary revision and increment management
Less Annoying CRM
SAP Business ByDesign
10.0
Reimbursement management
Less Annoying CRM
SAP Business ByDesign
10.0

Reporting & Analytics

Less Annoying CRM
SAP Business ByDesign
9.0
Dashboards
Less Annoying CRM
SAP Business ByDesign
8.5
Standard reports
Less Annoying CRM
SAP Business ByDesign
9.0
Custom reports
Less Annoying CRM
SAP Business ByDesign
9.5

General Ledger and Configurable Accounting

Less Annoying CRM
SAP Business ByDesign
8.6
Accounts payable
Less Annoying CRM
SAP Business ByDesign
9.0
Accounts receivable
Less Annoying CRM
SAP Business ByDesign
9.0
Global Financial Support
Less Annoying CRM
SAP Business ByDesign
9.0
Primary and Secondary Ledgers
Less Annoying CRM
SAP Business ByDesign
9.0
Intercompany Accounting
Less Annoying CRM
SAP Business ByDesign
8.5
Localizations
Less Annoying CRM
SAP Business ByDesign
8.1
Journals and Reconciliations
Less Annoying CRM
SAP Business ByDesign
8.5
Enterprise Accounting
Less Annoying CRM
SAP Business ByDesign
9.0
Configurable Accounting
Less Annoying CRM
SAP Business ByDesign
9.0
Centralized Rules Framework
Less Annoying CRM
SAP Business ByDesign
8.0
Standardized Processes
Less Annoying CRM
SAP Business ByDesign
8.0

Inventory Management

Less Annoying CRM
SAP Business ByDesign
9.0
Inventory tracking
Less Annoying CRM
SAP Business ByDesign
9.0
Automatic reordering
Less Annoying CRM
SAP Business ByDesign
10.0
Location management
Less Annoying CRM
SAP Business ByDesign
8.0
Manufacturing module
Less Annoying CRM
SAP Business ByDesign
9.0

Order Management

Less Annoying CRM
SAP Business ByDesign
8.4
Pricing
Less Annoying CRM
SAP Business ByDesign
9.0
Order entry
Less Annoying CRM
SAP Business ByDesign
9.0
Credit card processing
Less Annoying CRM
SAP Business ByDesign
4.5
Cost of goods sold
Less Annoying CRM
SAP Business ByDesign
9.0
Order Orchestration
Less Annoying CRM
SAP Business ByDesign
9.0
End-to-end order visibility
Less Annoying CRM
SAP Business ByDesign
10.0
Order exception Resolution
Less Annoying CRM
SAP Business ByDesign
8.0

Subledger and Financial Process

Less Annoying CRM
SAP Business ByDesign
9.1
Automated Invoice Processing
Less Annoying CRM
SAP Business ByDesign
9.0
Shared Services Payments
Less Annoying CRM
SAP Business ByDesign
9.0
Billings Management
Less Annoying CRM
SAP Business ByDesign
8.5
Customer Receipt Applications
Less Annoying CRM
SAP Business ByDesign
9.0
Customer Collections
Less Annoying CRM
SAP Business ByDesign
9.0
Revenue Recognition
Less Annoying CRM
SAP Business ByDesign
9.0
Cash Management
Less Annoying CRM
SAP Business ByDesign
9.0
Asset Management
Less Annoying CRM
SAP Business ByDesign
9.0
Travel & Expense Management
Less Annoying CRM
SAP Business ByDesign
10.0
Budgetary Control & Encumbrance Accounting
Less Annoying CRM
SAP Business ByDesign
10.0
Period Close
Less Annoying CRM
SAP Business ByDesign
9.0
Transactions Tax
Less Annoying CRM
SAP Business ByDesign
8.0
Subledger Reconciliations
Less Annoying CRM
SAP Business ByDesign
9.0

Project Financial Management

Less Annoying CRM
SAP Business ByDesign
9.0
Budgeting and Forecasting
Less Annoying CRM
SAP Business ByDesign
10.0
Project Costing
Less Annoying CRM
SAP Business ByDesign
9.0
Cost Capture
Less Annoying CRM
SAP Business ByDesign
9.0
Capital Project Management
Less Annoying CRM
SAP Business ByDesign
9.0
Customer Invoicing
Less Annoying CRM
SAP Business ByDesign
9.0
Customer Contract Compliance
Less Annoying CRM
SAP Business ByDesign
8.0
Project Revenue Recognition
Less Annoying CRM
SAP Business ByDesign
9.0
Project Financial Performance Analysis
Less Annoying CRM
SAP Business ByDesign
9.0
Project Financials Dashboard
Less Annoying CRM
SAP Business ByDesign
9.0
Real-time Financial Reporting
Less Annoying CRM
SAP Business ByDesign
9.0
Embedded Business Intelligence
Less Annoying CRM
SAP Business ByDesign
9.0
Project Planning Collaboration
Less Annoying CRM
SAP Business ByDesign
9.0

Project Execution Management

Less Annoying CRM
SAP Business ByDesign
8.3
Project Planning and Scheduling
Less Annoying CRM
SAP Business ByDesign
9.0
Project Manager Dashboard
Less Annoying CRM
SAP Business ByDesign
9.0
Resource Manager Dashboard
Less Annoying CRM
SAP Business ByDesign
8.0
Task Insight for Project Managers
Less Annoying CRM
SAP Business ByDesign
8.0
Project Manager Mobile Functionality
Less Annoying CRM
SAP Business ByDesign
8.0
Team Member Task Collaboration
Less Annoying CRM
SAP Business ByDesign
8.0
Real-Time Project Reporting
Less Annoying CRM
SAP Business ByDesign
8.0

Grants Management

Less Annoying CRM
SAP Business ByDesign
10.0
Award Lifecycle Management
Less Annoying CRM
SAP Business ByDesign
10.0
Spending Control
Less Annoying CRM
SAP Business ByDesign
10.0
Billing
Less Annoying CRM
SAP Business ByDesign
10.0

Procurement

Less Annoying CRM
SAP Business ByDesign
8.0
Sourcing Analysis
Less Annoying CRM
SAP Business ByDesign
8.0
Bids Analyzed and Compared
Less Annoying CRM
SAP Business ByDesign
8.0
Invoice Automated Matching
Less Annoying CRM
SAP Business ByDesign
8.0
Requisitions-to-Purchase Orders Integrated
Less Annoying CRM
SAP Business ByDesign
8.0
Spend Compliance Management
Less Annoying CRM
SAP Business ByDesign
8.0
Supplier Management
Less Annoying CRM
SAP Business ByDesign
8.0

Logistics

Less Annoying CRM
SAP Business ByDesign
9.0
Inventory Visibility
Less Annoying CRM
SAP Business ByDesign
9.0
Warehouse Workforce Management
Less Annoying CRM
SAP Business ByDesign
9.0

Manufacturing

Less Annoying CRM
SAP Business ByDesign
8.9
Production Process Design
Less Annoying CRM
SAP Business ByDesign
9.0
Supply Chain Business Flows
Less Annoying CRM
SAP Business ByDesign
9.0
Production Management
Less Annoying CRM
SAP Business ByDesign
9.0
Contracted Manufacturing Management
Less Annoying CRM
SAP Business ByDesign
10.0
Configuration Management
Less Annoying CRM
SAP Business ByDesign
8.0
Work Definition
Less Annoying CRM
SAP Business ByDesign
10.0
Work Execution
Less Annoying CRM
SAP Business ByDesign
8.0
Advanced Fulfillment
Less Annoying CRM
SAP Business ByDesign
8.0
Manufacturing Costs
Less Annoying CRM
SAP Business ByDesign
9.0

Supply Chain

Less Annoying CRM
SAP Business ByDesign
8.5
Forecasting
Less Annoying CRM
SAP Business ByDesign
9.0
Inventory Planning
Less Annoying CRM
SAP Business ByDesign
9.0
Multi-tier Supply Chain Planning
Less Annoying CRM
SAP Business ByDesign
8.0
Performance Monitoring
Less Annoying CRM
SAP Business ByDesign
8.0

Pros

Less Annoying CRM

  • The customization is the key that allows this CRM to help us be successful.
  • Organization is easy and it keeps us on task.
  • We don't miss a beat anymore! With daily reminders, it is easy to see what we must do each day.
  • With two of us working simultaneously on multiple projects, LACRM makes it so we can keep up with each other with constantly emailing back and forth.
Jenny Steadman | TrustRadius Reviewer

SAP Business ByDesign

  • I like the ease of use and the implementation methodology.
  • With SAP Business ByDesign you can integrate other systems with Web Services, and data technology to get information easy and fast.
  • SAP Business ByDesign includes an Analytics Module to create new reports in regards to your needs.
Henry Winchonlong | TrustRadius Reviewer

Cons

Less Annoying CRM

  • I would love to see more options for integration. EmailMeForm is a big one I'd love to see.
  • Would love to be able to remove things like pipelines to fully customize things. Also, would love to see the ability to have a program within LACRM that works somewhat like Quickbooks where you can enter in payment information and it goes to a form/file to keep track of payments too.
Kira Solomon | TrustRadius Reviewer

SAP Business ByDesign

  • Time off request could be better. Right now, there is no option for sick time
  • It crashes often
  • Customization could be better
Anonymous | TrustRadius Reviewer

Likelihood to Renew

Less Annoying CRM

No score
No answers yet
No answers on this topic

SAP Business ByDesign

SAP Business ByDesign 9.0
Based on 3 answers
SAP BYD work centers are consistent and easy to navigate once you understand one work center. The document flow tab that is in each window allows one to see all related transactions. Document flow is important because one is able to see the flow of transactions and can therefore reverse transactions by following the document flow in reverse. It is possible to group items in each overview screen to see what items are open. The system is working as hoped.
Larry Peck, CPA | TrustRadius Reviewer

Usability

Less Annoying CRM

No score
No answers yet
No answers on this topic

SAP Business ByDesign

SAP Business ByDesign 8.0
Based on 1 answer
Because SAP Business ByDesign allows us to improve our work, reduce the operational steps, implement audit controls, allows us found standard reports or it allows us to create new ones if you need more than the exists are enough for your work or your needs. Overall, SAP Business ByDesign allows us to standardize our operations, enhance our work, improve our skills, work over a web environment or mobile interface.
Henry Winchonlong | TrustRadius Reviewer

Support Rating

Less Annoying CRM

Less Annoying CRM 9.1
Based on 1 answer
Simply outstanding! I am a very experienced customer service professional and I have not seen a company with their act so together in a long time!
Ray Lévesque, MA | TrustRadius Reviewer

SAP Business ByDesign

SAP Business ByDesign 9.0
Based on 1 answer
The Business ByDesign support is stablished since you contract the service with SAP. SAP resolves according to the service level agreement. Currently, we continue with the service and we are using the support channels available. We are receiving the support. The SAP support gets an incident and after that, they contact us to resolve the incident, if necessary, they set the meeting to understand it or we explain the incident
Henry Winchonlong | TrustRadius Reviewer

Implementation Rating

Less Annoying CRM

No score
No answers yet
No answers on this topic

SAP Business ByDesign

SAP Business ByDesign 8.0
Based on 1 answer
I recommend implementing all workshops during the ERP selection that you need to know very well about the ERP software. It allows us to gather information to accurate the plan of the project implementation. Additionally, we must reach the high-level commitment to achieve the main goals, to define the RACI matrix and communicate to all project stakeholders.
Henry Winchonlong | TrustRadius Reviewer

Alternatives Considered

Less Annoying CRM

There is simply no comparison. Quickbooks Lead Center is very limited in its ability to produce reports or even use a follow-up spreadsheet. In QuickBooks Lead Center your follow-up consists of a report that doesn't show any notes, must be clicked on one by one and when printed only prints the name of the lead (no notes, dates etc.) With Less Annoying CRM you can customize reports, print them easily and have useful information right at your finger tips. Absolutely the best decision we made to increase our ROI.
Paula Darnell | TrustRadius Reviewer

SAP Business ByDesign

ByDesign stacks up well against the competition. Companies that do multiple things are usually the best fit (manufacturing, distribution, and service). The more 'modules' used, the fewer competitors will be able to meet the company's needs. It is not inexpensive, but if the needs of the company have the complexity from either a global perspective and need localizations and foreign currency, or a volume perspective and need resources greater than what can be easily housed on-premise, ByDesign should be a top consideration.
Brandon Knight | TrustRadius Reviewer

Return on Investment

Less Annoying CRM

  • It is very affordable, we hardly notice this invoice each month, but it has helped us grow our business year after year by keeping track of all of our clients and prospect info, we never miss a follow up anymore.
Matt McCray | TrustRadius Reviewer

SAP Business ByDesign

  • Positive - Access to the real-time reporting allowing for faster decision making especially when fixed price projects are heading into an over budget position.
  • Positive - Complex KPI can now be tracked and as a consequence intensive plans can be made to capitalise on this level of reporting. Staff also have clear visibility over their own performance.
  • Negative - We are a bit on the small side at 30 employees for a ByD solution so it was relatively expensive for us. It would be a much better value preposition above 50 employees.
Rod Taubman | TrustRadius Reviewer

Screenshots

Pricing Details

Less Annoying CRM

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Less Annoying CRM Editions & Modules

Edition
Always$101
  1. per user, per month
Additional Pricing Details
The system is $10 per user per month. No hidden costs or fees, or paying unused functionality. No long-term contracts. The first 30 days with the product are free, and the vendor won’t ask for payment information until that trial period ends.

SAP Business ByDesign

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
Optional

SAP Business ByDesign Editions & Modules

Additional Pricing Details
SAP Business ByDesign is available for a monthly software-as-a-service (SaaS) subscription, based on a base package, user types, and number of users.

Rating Summary

Likelihood to Recommend

Less Annoying CRM
10.0
SAP Business ByDesign
9.5

Likelihood to Renew

Less Annoying CRM
SAP Business ByDesign
9.0

Usability

Less Annoying CRM
SAP Business ByDesign
8.0

Support Rating

Less Annoying CRM
9.1
SAP Business ByDesign
9.0

Implementation Rating

Less Annoying CRM
SAP Business ByDesign
8.0

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