What users are saying about
111 Ratings
13 Ratings
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Score 8.3 out of 100
111 Ratings
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Score 7.2 out of 100

Likelihood to Recommend

Less Annoying CRM

My needs are to deal with a contact base of several hundred. These are everything from hot prospects, buying customers, lost causes, wishful thinking contacts, manufacturing sources of several different types, and candidates for my shop network. This CRM is well suited to organizing these into appropriate categories, permitting sorting by any number of factors, and keeping track of all contacts in addition to providing a very easy to use future contact scheduling system.I don't know how well it would fit a very complex organization, but that's not my requirement. I used Salesforce for some time, and got lost with all the various menus and features I did not need. Less Annoying CRM is exactly what I need and am very pleased with my decision to use it.
Charles Harte | TrustRadius Reviewer

SAP CRM

First try to understand the requirement and then you can build anything in SAP CRM with standard / non standard functionality. Whenever standard functionality cannot meet thebusiness needs, functional requirements are written by the business users and given to the APAP engineer to customize the product appropriately.
Anonymous | TrustRadius Reviewer

Feature Rating Comparison

Sales Force Automation

Less Annoying CRM
8.8
SAP CRM
7.1
Customer data management / contact management
Less Annoying CRM
10.0
SAP CRM
7.7
Workflow management
Less Annoying CRM
10.0
SAP CRM
7.0
Territory management
Less Annoying CRM
8.7
SAP CRM
6.2
Opportunity management
Less Annoying CRM
10.0
SAP CRM
6.8
Integration with email client (e.g., Outlook or Gmail)
Less Annoying CRM
8.8
SAP CRM
7.1
Contract management
Less Annoying CRM
7.4
SAP CRM
7.9
Quote & order management
Less Annoying CRM
6.9
SAP CRM
7.4
Interaction tracking
Less Annoying CRM
10.0
SAP CRM
7.2
Channel / partner relationship management
Less Annoying CRM
7.7
SAP CRM
6.5

Customer Service & Support

Less Annoying CRM
9.4
SAP CRM
6.5
Case management
Less Annoying CRM
8.8
SAP CRM
7.1
Help desk management
Less Annoying CRM
10.0
SAP CRM
6.2
Call center management
Less Annoying CRM
SAP CRM
6.1

Marketing Automation

Less Annoying CRM
8.5
SAP CRM
6.6
Lead management
Less Annoying CRM
8.9
SAP CRM
6.2
Email marketing
Less Annoying CRM
8.1
SAP CRM
7.0

CRM Project Management

Less Annoying CRM
8.3
SAP CRM
7.6
Task management
Less Annoying CRM
8.8
SAP CRM
8.1
Reporting
Less Annoying CRM
7.8
SAP CRM
7.4
Billing and invoicing management
Less Annoying CRM
SAP CRM
7.5

CRM Reporting & Analytics

Less Annoying CRM
7.5
SAP CRM
7.7
Forecasting
Less Annoying CRM
7.4
SAP CRM
7.7
Pipeline visualization
Less Annoying CRM
8.3
SAP CRM
7.3
Customizable reports
Less Annoying CRM
6.8
SAP CRM
8.1

Customization

Less Annoying CRM
9.1
SAP CRM
7.4
Custom fields
Less Annoying CRM
10.0
SAP CRM
7.9
Scripting environment
Less Annoying CRM
8.1
SAP CRM
7.1
API for custom integration
Less Annoying CRM
9.1
SAP CRM
6.6
Custom objects
Less Annoying CRM
SAP CRM
7.9

Platform

Less Annoying CRM
8.5
SAP CRM
7.1
Mobile access
Less Annoying CRM
8.5
SAP CRM
7.1

Security

Less Annoying CRM
8.2
SAP CRM
8.4
Role-based user permissions
Less Annoying CRM
8.2
SAP CRM
8.5
Single sign-on capability
Less Annoying CRM
SAP CRM
8.3

Social CRM

Less Annoying CRM
SAP CRM
6.2
Social data
Less Annoying CRM
SAP CRM
6.3
Social engagement
Less Annoying CRM
SAP CRM
6.2

Integrations with 3rd-party Software

Less Annoying CRM
SAP CRM
6.2
Marketing automation
Less Annoying CRM
SAP CRM
6.2
Compensation management
Less Annoying CRM
SAP CRM
6.2

Pros

Less Annoying CRM

  • The customization is the key that allows this CRM to help us be successful.
  • Organization is easy and it keeps us on task.
  • We don't miss a beat anymore! With daily reminders, it is easy to see what we must do each day.
  • With two of us working simultaneously on multiple projects, LACRM makes it so we can keep up with each other with constantly emailing back and forth.
Jenny Steadman | TrustRadius Reviewer

SAP CRM

  • If you have an SAP ERP system, you get out-of-the box data integration and can easily configure end-to-end business processes that span multiple systems.
  • While the core functionality is comparable to a lot of the other systems, SAP CRM is still one of the best solutions available for companies needing functionality like Trade Promotion Management, Market Development Funds, etc...
  • The system is highly customizable and can be easily configured / enhanced to work in a wide variety of scenarios.
Tom Leddy | TrustRadius Reviewer

Cons

Less Annoying CRM

  • I would love to see more options for integration. EmailMeForm is a big one I'd love to see.
  • Would love to be able to remove things like pipelines to fully customize things. Also, would love to see the ability to have a program within LACRM that works somewhat like Quickbooks where you can enter in payment information and it goes to a form/file to keep track of payments too.
Kira Solomon | TrustRadius Reviewer

SAP CRM

  • There is not much room for improvement, as SAP has recently launched SAP C4 HANA as the improved version of SAP CRM with added functionality.
  • SAP CRM has a little room for improvement in how efficient it is for users
  • SAP CRM's performance could be improved in terms of Orders to be searched in the backend, and the DB level has to be improved
Pradeep Bele | TrustRadius Reviewer

Likelihood to Renew

Less Annoying CRM

No score
No answers yet
No answers on this topic

SAP CRM

SAP CRM 9.0
Based on 4 answers
SAP's CRM is a very fast and effective tool. The ability to track things (credits, items, ect.) through CRM is vastly improved over the systems that I have used in the past. It is an incredble system, when it comes to pulling data that has been input back out. You can also run reports on anything in the system. This ability allows you the opportunity to print off reports and show them to customers so that they have a clear understanding of what you have been doing for them. In turn, this increases your value to your customers.
Aaron Norris | TrustRadius Reviewer

Support Rating

Less Annoying CRM

Less Annoying CRM 9.1
Based on 1 answer
Simply outstanding! I am a very experienced customer service professional and I have not seen a company with their act so together in a long time!
Ray Lévesque, MA | TrustRadius Reviewer

SAP CRM

SAP CRM 7.3
Based on 1 answer
Typically, requests do get resolved. Sometimes it does take a bit of explaining the issues but then SAP accepts then and provides a fix
Sebastian Jungels | TrustRadius Reviewer

Alternatives Considered

Less Annoying CRM

There is simply no comparison. Quickbooks Lead Center is very limited in its ability to produce reports or even use a follow-up spreadsheet. In QuickBooks Lead Center your follow-up consists of a report that doesn't show any notes, must be clicked on one by one and when printed only prints the name of the lead (no notes, dates etc.) With Less Annoying CRM you can customize reports, print them easily and have useful information right at your finger tips. Absolutely the best decision we made to increase our ROI.
Paula Darnell | TrustRadius Reviewer

SAP CRM

SAP CRM is a diversified, complex tool which can be customized to the company needs on many various levels. The main reason why a company could choose SAP CRM is to ensure all their needs are met in terms of a solution that can be adjusted to the processes within the organisation
Anonymous | TrustRadius Reviewer

Return on Investment

Less Annoying CRM

  • It is very affordable, we hardly notice this invoice each month, but it has helped us grow our business year after year by keeping track of all of our clients and prospect info, we never miss a follow up anymore.
Matt McCray | TrustRadius Reviewer

SAP CRM

  • Longer implementation time when client needs customization in SAP CRM based on their custom business processes. That leads to longer ROI.
  • Proper training is key step to ROI on SAP CRM.
  • Out of box solution gives quick ROI. When client is implementing process first time & adapts SAP CRM provided solution in their organization.
Anonymous | TrustRadius Reviewer

Screenshots

Pricing Details

Less Annoying CRM

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Less Annoying CRM Editions & Modules

Edition
Always$101
  1. per user, per month
Additional Pricing Details
The system is $10 per user per month. No hidden costs or fees, or paying unused functionality. No long-term contracts. The first 30 days with the product are free, and the vendor won’t ask for payment information until that trial period ends.

SAP CRM

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

SAP CRM Editions & Modules

Additional Pricing Details

Rating Summary

Likelihood to Recommend

Less Annoying CRM
10.0
SAP CRM
6.5

Likelihood to Renew

Less Annoying CRM
SAP CRM
9.0

Support Rating

Less Annoying CRM
9.1
SAP CRM
7.3

Online Training

Less Annoying CRM
SAP CRM
7.0

Add comparison