What users are saying about
177 Ratings
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Top Rated
42 Ratings
177 Ratings
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Score 8.7 out of 100

Skilljar Customer Education Software

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Top Rated
42 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>
Score 8.9 out of 100

Feature Set Ratings

  • Lessonly ranks higher in 1 feature set: Learning Management

Learning Management

9.3

Lessonly

93%
7.6

Skilljar Customer Education Software

76%
Lessonly ranks higher in 9/11 features

Course authoring

9.6
96%
107 Ratings
7.3
73%
17 Ratings

Course catalog or library

9.0
90%
105 Ratings
8.1
81%
20 Ratings

Player/Portal

9.2
92%
84 Ratings
8.7
87%
16 Ratings

Learning content

9.5
95%
103 Ratings
N/A
0 Ratings

Mobile friendly

8.9
89%
58 Ratings
9.0
90%
16 Ratings

Progress tracking & certifications

9.9
99%
95 Ratings
8.5
85%
21 Ratings

Assignments

9.4
94%
106 Ratings
7.5
75%
14 Ratings

Compliance management

9.2
92%
62 Ratings
4.9
49%
12 Ratings

Learning administration

9.4
94%
99 Ratings
9.5
95%
19 Ratings

Learning reporting & analytics

9.5
95%
94 Ratings
7.4
74%
21 Ratings

Social learning

9.2
92%
71 Ratings
4.5
45%
10 Ratings

Attribute Ratings

  • Lessonly is rated higher in 3 areas: Likelihood to Recommend, Usability, Support Rating
  • Skilljar Customer Education Software is rated higher in 1 area: Likelihood to Renew

Likelihood to Recommend

9.4

Lessonly

94%
113 Ratings
8.8

Skilljar Customer Education Software

88%
30 Ratings

Likelihood to Renew

9.0

Lessonly

90%
1 Rating
10.0

Skilljar Customer Education Software

100%
1 Rating

Usability

9.1

Lessonly

91%
2 Ratings
8.1

Skilljar Customer Education Software

81%
7 Ratings

Support Rating

9.7

Lessonly

97%
189 Ratings
8.4

Skilljar Customer Education Software

84%
13 Ratings

Implementation Rating

Lessonly

N/A
0 Ratings
9.0

Skilljar Customer Education Software

90%
1 Rating

Likelihood to Recommend

Lessonly

If you are onboarding new employees or consultants and you have a complex product, solution, or your business is layered and complex, this can help distill down the layers into basics so that new team or partners can build their knowledge base up the right way. This ensures they are learning what needs to be learned, and not what they surmise or assume, which can be incorrect and cause issues down the road - this is especially sensitive in our field. Training of all kinds can be done easily with this tool.
Anonymous | TrustRadius Reviewer

Skilljar Customer Education Software

Ultimately, we've been happy with it but the biggest gap we've experienced is the lack of ability to dig in and make sense of analytics. Other than that, it has certainly met our needs at the specific phase we're in and the pace we're producing content. We have a bit of a different use case compared to other tech companies so we're probably also using the platform in a different way than most.
Anonymous | TrustRadius Reviewer

Pros

Lessonly

  • Open to feedback and ideas and constantly innovating and iterating on their product to serve new needs that arise
  • Making me feel like more than just a customer: They aren't transactional and focus on building the relationship and making me feel heard.
  • Extremely easy to use product so building content takes little time, and I can leverage other subject matter experts to build content as well.
Karie Champlin-Albarran | TrustRadius Reviewer

Skilljar Customer Education Software

  • The design is simple. If you're looking for a complex or beautiful platform, this isn't it. However, Skilljar makes things very easy to follow and build within.
  • Navigating Skilljar is very logical. it is easy to set up a new course and navigate within that course.
M. Elizabeth Sutton | TrustRadius Reviewer

Cons

Lessonly

  • Media import (audio, video) are still in infancy. Reliability of uploaded content isn't 100%.
  • The Events function lacks some features that are more built out in other platforms.
  • Reporting interface has a bit of a learning curve, but overall isn't bad.
Zack Uzzle, ITIL, ATD Master Trainer | TrustRadius Reviewer

Skilljar Customer Education Software

  • No preview or testing capabilities-- getting around this requires a ton of unnecessary duplicative pages and courses.
  • No bulk actions, so copying lessons into multiple courses is extremely tedious.
  • Learning paths are missing a lot of functionality that standalone courses have.
  • Doesn't integrate well with Rise360 and other authoring tools.
Anonymous | TrustRadius Reviewer

Pricing Details

Lessonly

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Starting Price

$0

Lessonly Editions & Modules

Edition
ProContact sales team
Pro + CoachingContact sales team
Enterprise Learning for Global TeamsContact sales team
  1. none
Additional Pricing Details

Skilljar Customer Education Software

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Starting Price

Skilljar Customer Education Software Editions & Modules

Additional Pricing Details

Likelihood to Renew

Lessonly

Lessonly 9.0
Based on 1 answer
Worried about its acquisition by Seismic and hope that they don't change the product or the terms drastically.
Anonymous | TrustRadius Reviewer

Skilljar Customer Education Software

Skilljar Customer Education Software 10.0
Based on 1 answer
I like what you are using and how we are doing it. Also, changing systems is a lot of work
Anonymous | TrustRadius Reviewer

Usability

Lessonly

Lessonly 9.1
Based on 2 answers
It's completely simple and intuitive, anyone can pick it up. The hardest part is looking for a save button and finally figuring out you don't need one. We don't provide training for users and never have complaints. For creators, we provide best practices, but using Lessonly itself requires nothing .
Anonymous | TrustRadius Reviewer

Skilljar Customer Education Software

Skilljar Customer Education Software 8.1
Based on 7 answers
It is easy and intuitive to figure out! I was brand new in January to the role and responsibilities and I instantly felt comfortable in Skilljar. It's also generally easy for learners to figure out which is the most important. The only thing that isn't as usable is the analytics. It's hard to find exactly what you are looking for sometimes.
Anonymous | TrustRadius Reviewer

Support Rating

Lessonly

Lessonly 9.7
Based on 189 answers
The support team is very friendly and eager to help you learn the ins and outs of Lessonly. They can set up training for large groups or send links in a chat for individual help. They are quick to respond and if one person doesn't have the answer, they will collaborate with others to help find the answer.
Cait Kaider | TrustRadius Reviewer

Skilljar Customer Education Software

Skilljar Customer Education Software 8.4
Based on 13 answers
Skilljar’s customer support team is completely invested in the success of their customers. We felt very supported from the first day of on-boarding onward. Our regular check-in calls were very helpful for us--they allowed us to bring any issues to the surface and they worked through them with us on the spot. They often suggested new workflows based on specific use cases as well as improvements to existing workflows.
Kathleen Murray | TrustRadius Reviewer

Implementation Rating

Lessonly

No score
No answers yet
No answers on this topic

Skilljar Customer Education Software

Skilljar Customer Education Software 9.0
Based on 1 answer
Do a good job of preparing your internal teams (IT, Salesforce, etc.) about the work they will have in the process
Anonymous | TrustRadius Reviewer

Alternatives Considered

Lessonly

I felt some of these products had more features than were necessary and needed for our team. Some of them were limited on the number of content creators that were allowed which to me forces you to use one or two people to create content where I would rather see it done by key members of each department.
Jayme Kiester | TrustRadius Reviewer

Skilljar Customer Education Software

Skilljar is way better than AITalent LMS in that it doesn't have ALL the clunkiness that Talent has. Talent from a user standpoint is difficult to use and they really don't seem to want to improve because they hardly ever take notable steps to improve the look and the use of the product. Talent is way cheaper though.
Ben Philpott | TrustRadius Reviewer

Return on Investment

Lessonly

  • We've had an increase in quality overall as a company, as we are able to continually train our employees outside of our New Hire Training program.
  • We've seen stronger communication as we are able to send out material to our stylists about products, policies, procedures, etc. and they are able to provide us with feedback. After all, it is their tool for learning and we want to know the best way to provide that information to our Team Members.
Rachel Blankenship | TrustRadius Reviewer

Skilljar Customer Education Software

  • We have scaled employee training and certifications as well as client trainings in a way we have seen an positive net dollars return.
  • Allowed managers to create e-learning for remote hires and complete remote staff with ease. MUST have in these times.
Anonymous | TrustRadius Reviewer

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