Likelihood to Recommend Well suited: environments that crave social affirmation, social competition, or other organizations that can't incentivize success via compensation. Not well-suited: environments that support several similar roles that have different metrics. Example: we have 5 similar roles at my company that would benefit from Ambition, and each of these teams sits close to each other. It's challenging to customize Ambition to display multiple different roles with different metrics, rewards, and content. If you display the content on a screen in your office, it's best suited for only one role/team. Otherwise, you'll likely need to deploy Ambition to different teams separately, via a different account.
Read full review I like this product since it has been the best locater of excellent performing members from each department. It scales down all KPIs providing the guidelines to all employees on how they can improve performance and increase production in their roles. Revenue collected from sales is budgeted as per department production to motivate the best performing department. It is easy to customize templates from this platform to suit sales demands and promote marketing.
Read full review Pros Tracking multiple, relevant metrics Competition between peers Accuracy Read full review Set individualized goals. Measure pacing towards goal, and what needs to change to hit goal. Structure 1-1 and other feedback forms in a digestible, formal way rather than Google Docs. Read full review Cons It goes down about once or twice a week Read full review Casting Capabilities. LevelEleven is a complex program and can't be cast to multiple TV screens via Chromecast. Every Splash action needs to be built as it's own Process in Salesforce. Improve UI of Salesforce Contest Engine. Read full review Support Rating They are always quick to answer any questions that you may have.
Read full review Support is amazing! You are going to be well taken care of! Our CSM would always do monthly calls with us(not a lot of Customer success teams do that). Educating on new features, training new team members, re-training existing team members, suggesting strategies to utilize tool 100% Their response time was always super quick!
Read full review Alternatives Considered I have not tried alternatives to Ambition but could not see what additional changes or iterations another company could deploy that Ambition is not currently doing
Read full review The operation of this platform in monitoring daily performance has contributed to employee motivation. It has all the lead tools that have marketed our products and services from various platforms. Data collected from departments is used to build networking channels that attract customers. Results have improved due to increased production and employee satisfaction. LevelEleven has promoted positive competition in both internal operations and the external environment.
Read full review Return on Investment We rolled out a new metrics launch AND Ambition at the same time. Metrics attainment has risen significantly. Some reps love seeing the results publicly, and some despise it. It highly depends on the sales culture of your team. The "non-salesy" types at our company only want to know their own metrics, and not participate in sales competitions or publicize the results. Read full review The business value has come from productivity from our ADR's. Being able to track metrics and gamify has led to a higher number of conversations and meetings set. We tried using the coaching aspect of the tool for performance reviews and it was more buggy than expected. It wasted time rather than getting the information from our reps to managers. Read full review ScreenShots