8 Ratings
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Score 8.2 out of 100
62 Ratings
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Score 6.7 out of 100

Likelihood to Recommend

LevelEleven

LevelEleven helps boost sales performance and also improves the general office environment because everyone loves being publically praised for their wins. One thing to consider before making a purchase - you will need to have a dedicated person(preferably admin, because you would need to build Processes in Salesforce, etc.) to be in charge of implementing it, building all contests, building up Channel and Splashes. It's not the tool busy Sales manager can add to their stack and forget about it.
Anonymous | TrustRadius Reviewer

PowerDialer for Salesforce, from XANT (formerly InsideSales.com)

Outbound dialing is where it excels. It's especially good with larger teams of reps. Organizing through campaigns and seek lists is very powerful once you understand how to use it. There is definitely a learning curve with seek lists (I've spent tons of time on the phone with their support staff) but once you understand it the possibilities are endless. You can sort which leads show up by a variety of filters. Even with a list of 10,000+ leads and 5 reps calling on it, you can ensure no leads show up in two reps lists, the reps are calling specific territories, and even skipping leads that are likely on their lunch break! One my of favorite tricks with seek lists and only calling people with titles like Director/VP/C-Level before 8:30am or after 5pm their time, when those people are more willing to pick up the phone. They also appreciate a sales rep who is putting in the extra time to call during those blocks.
Ryan McCarty | TrustRadius Reviewer

Feature Rating Comparison

Sales Gamification

LevelEleven
8.1
PowerDialer for Salesforce, from XANT (formerly InsideSales.com)
Sales contest templates
LevelEleven
9.0
PowerDialer for Salesforce, from XANT (formerly InsideSales.com)
Custom sales contests
LevelEleven
8.6
PowerDialer for Salesforce, from XANT (formerly InsideSales.com)
Team competitions
LevelEleven
8.6
PowerDialer for Salesforce, from XANT (formerly InsideSales.com)
Multiple competitions
LevelEleven
7.1
PowerDialer for Salesforce, from XANT (formerly InsideSales.com)
Contest flexibility
LevelEleven
6.9
PowerDialer for Salesforce, from XANT (formerly InsideSales.com)
Sales rep view
LevelEleven
8.2
PowerDialer for Salesforce, from XANT (formerly InsideSales.com)
Mobile game functionality
LevelEleven
10.0
PowerDialer for Salesforce, from XANT (formerly InsideSales.com)
Game notifications & updates
LevelEleven
6.5
PowerDialer for Salesforce, from XANT (formerly InsideSales.com)
Social competition / Game collaboration
LevelEleven
8.0
PowerDialer for Salesforce, from XANT (formerly InsideSales.com)
Sales game integration to Salesforce
LevelEleven
7.7
PowerDialer for Salesforce, from XANT (formerly InsideSales.com)
Sales performance reporting
LevelEleven
8.5
PowerDialer for Salesforce, from XANT (formerly InsideSales.com)
TV streaming
LevelEleven
8.4
PowerDialer for Salesforce, from XANT (formerly InsideSales.com)

Preview Dialer

LevelEleven
PowerDialer for Salesforce, from XANT (formerly InsideSales.com)
8.2
Contact preview
LevelEleven
PowerDialer for Salesforce, from XANT (formerly InsideSales.com)
8.1
Dialer-CRM integration
LevelEleven
PowerDialer for Salesforce, from XANT (formerly InsideSales.com)
8.4
Call notes & tags
LevelEleven
PowerDialer for Salesforce, from XANT (formerly InsideSales.com)
8.1
Automatic call logging
LevelEleven
PowerDialer for Salesforce, from XANT (formerly InsideSales.com)
8.3

Core Dialer

LevelEleven
PowerDialer for Salesforce, from XANT (formerly InsideSales.com)
8.3
Outbound dialing
LevelEleven
PowerDialer for Salesforce, from XANT (formerly InsideSales.com)
8.4
Inbound routing
LevelEleven
PowerDialer for Salesforce, from XANT (formerly InsideSales.com)
8.3
Custom caller ID
LevelEleven
PowerDialer for Salesforce, from XANT (formerly InsideSales.com)
8.4
Click-to-call
LevelEleven
PowerDialer for Salesforce, from XANT (formerly InsideSales.com)
8.4
Recorded voicemail drop
LevelEleven
PowerDialer for Salesforce, from XANT (formerly InsideSales.com)
8.0
Dialer contact import
LevelEleven
PowerDialer for Salesforce, from XANT (formerly InsideSales.com)
8.3
Campaign & list management
LevelEleven
PowerDialer for Salesforce, from XANT (formerly InsideSales.com)
8.1

Call Follow-up and Quality Assurance

LevelEleven
PowerDialer for Salesforce, from XANT (formerly InsideSales.com)
7.8
Follow-up calls
LevelEleven
PowerDialer for Salesforce, from XANT (formerly InsideSales.com)
8.2
Dialer reporting & analytics
LevelEleven
PowerDialer for Salesforce, from XANT (formerly InsideSales.com)
7.1
Dialer compliance
LevelEleven
PowerDialer for Salesforce, from XANT (formerly InsideSales.com)
8.0

Pros

LevelEleven

  • SFDC integration. Having the metrics on the left-hand side of the CRM is useful. As someone who lives in CRM, I can see real-time what my metrics and output is throughout the week.
  • Visibility into team metrics. Great to compare and contrast how I'm doing in relation to the team.
Napoleon Huynh | TrustRadius Reviewer

PowerDialer for Salesforce, from XANT (formerly InsideSales.com)

  • Organizes your leads based on the parameters you set so you call the hottest leads first.
  • Connects with your phone so you can dial from your computer without having to enter the numbers every time.
  • It also allows you to record the notes from the call right there and they get added to the completed task in Salesforce.
Anonymous | TrustRadius Reviewer

Cons

LevelEleven

  • Better granular control on metrics.
  • Tricky SFDC integration to set up.
Anonymous | TrustRadius Reviewer

PowerDialer for Salesforce, from XANT (formerly InsideSales.com)

  • No call parking features for inbound calls, if on a call through the dialer, one cannot place that call on hold to take the second call.
  • All notes are lost when another inbound call comes in, whether or not you accept that call.
Anonymous | TrustRadius Reviewer

Usability

LevelEleven

No score
No answers yet
No answers on this topic

PowerDialer for Salesforce, from XANT (formerly InsideSales.com)

PowerDialer for Salesforce, from XANT (formerly InsideSales.com) 8.2
Based on 5 answers
I like that it is simple, functional and I can rely on it to help me get my work done everyday. My job became much harder without InsideSales.com. The new CRM I am using has confusing features and too much going on sometimes. There are so many fields and functions that I find unnecessary--what sucks is when I look at my screen at all these empty fields, it makes me feel incomplete. With InsideSales.com, I knew what to put in every box and why it would be important. I could put it in once and whether it was my manager, case admin or data analyst or me, we all knew where to find it. With our new system, I find myself having to do more input and data entry for other people to benefit--no longer a "one shot, one kill" deal.
Jonathan Ison | TrustRadius Reviewer

Support Rating

LevelEleven

LevelEleven 10.0
Based on 1 answer
Support is amazing! You are going to be well taken care of! Our CSM would always do monthly calls with us(not a lot of Customer success teams do that). Educating on new features, training new team members, re-training existing team members, suggesting strategies to utilize tool 100%Their response time was always super quick!
Anonymous | TrustRadius Reviewer

PowerDialer for Salesforce, from XANT (formerly InsideSales.com)

No score
No answers yet
No answers on this topic

Alternatives Considered

LevelEleven

I was not part of evaluation.
Anonymous | TrustRadius Reviewer

PowerDialer for Salesforce, from XANT (formerly InsideSales.com)

I am actually not on the decision making side, but we used PowerDialer because of the easy to use integration with our CRM with Salesforce. Having these two tools in tandem was a great platform for us to do prospecting.
Anonymous | TrustRadius Reviewer

Return on Investment

LevelEleven

  • As fun as the software is, it's ultimately not necessary.
  • I saw no evidence that it improved employee performance.
  • Regular crashes make it a frustrating product to use.
Devin Rigg | TrustRadius Reviewer

PowerDialer for Salesforce, from XANT (formerly InsideSales.com)

  • Improved Connect Rates - Knowing when our team has the highest chance of success has helped us optimize our call blocks, leading to an improved connect rate.
  • Dials - With dialer lists and click to call functionality, we are able to make more dials to the right people.
  • Rep achievement - Though harder to quantify, the gamification has focused the team around the right KPIs.
Mike Stevenson | TrustRadius Reviewer

Screenshots

Pricing Details

LevelEleven

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

PowerDialer for Salesforce, from XANT (formerly InsideSales.com)

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Required

Rating Summary

Likelihood to Recommend

LevelEleven
8.2
PowerDialer for Salesforce, from XANT (formerly InsideSales.com)
8.2

Usability

LevelEleven
PowerDialer for Salesforce, from XANT (formerly InsideSales.com)
8.2

Support Rating

LevelEleven
10.0
PowerDialer for Salesforce, from XANT (formerly InsideSales.com)

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