Likelihood to Recommend I think Lever is great for any sized company, but especially strong for smaller, growing teams. It's a very simple system, but clean, sleek, and very useful in any scenario. They have great support whenever you need it so those with smaller HR or People teams could easily benefit from their help. Can't think of too many scenarios where Lever wouldn't be well-suited, but maybe once you grow to International growth and hiring, it may be better to have a more Enterprise style business, set up for larger scaling.
Read full review SAP Success Factors has a robust framework which makes it an absolute platform for scaling and scaled companies, including the ones of larger sizes. Success Factors is contributing to maintain the data quality and automated workflows. SF had almost automated every single HR process which has removed the manual intervention altogether. It's time consuming to implement so if you're loooking for a quick fix or quick results it may not be for you.
Read full review Pros Great integration: Keeps a list of Outlook email communication along with LinkedIn and other data sources Is fairly lively, not too much lag between screens even though it is looking through a lot of data. Has excellent reporting on how well each email message is working. Read full review Streamlined access to HR data which can be used for deriving insights using SAP Analytics Cloud End to end and seamless integration with SAP eco system and integration with other Microsoft solutions Great learning experience for employees on SAP SuccessFactors platform Read full review Cons [In my experience,] terrible customer support - pay more to get less... Integrations are spotty and can break without reason Lever has so much potential, but their Roadmap is lacking in ways that will really help customers succeed Focuses on the number of candidates and not the company's need to build talent in a cost effective, data driven and collaborative way Overpromised and underdelivered in [the] capability of the tool. [I believe that you should] not trust your sales team. Read full review The whole software is not user friendly from and admin side. A lot of our problems have stemmed from our implementation partner not having the knowledge and experience we needed. Updates to the system have been made and it’s affected too many entities in our learning module. Settings to previous uploads needed to be changed, the previous settings applied did not work the same, etc. constant updates are needed. Read full review Likelihood to Renew We have put a vast amount of time and effort into our installation- and there is more work to be done, but the system has a lot of benefits that we plan to maximize and optimize in order to generate the greatest value for everyone involved
Read full review Usability It isn't difficult to use for the applicant processing, but [I feel] if you want to pull reports or use their tools, good luck!
Read full review SSFF is very user friendly and intuitive even for a non tech employee. Also, there´s a complete database and community where we can find solution to common and uncommon issues
Read full review Reliability and Availability Until now we have not had serious availability problems with SuccessFactors, we had Microsoft Active Directory and SSO with ADFS and we had availability problems but because of problems with ADFS, we migrated to Azure AD and with that the availability problems of SuccessFactors because of ADFS went away. The only windows of unavailability that we have had are those that we are communicated to do maintenance and upgrades.
Read full review Performance The performance is very good, the truth is that we have not had serious performance problems, some complex reports may take a little longer, but considering the complexity and the amount of records it is an acceptable time. We have never received a complaint from users regarding page loading speed.
Read full review Support Rating What support? - Add a ticket and get links to [I believe] their unhelpful user guide. Add a charge if you want better support - afterward just got those links faster...
Read full review SuccessFactors Employee Central gets a middle of the road rating from me because of the things it does really well - Training. It falls short with the objectives cascade and visibility amongst my reports. That's what brings it down to a 5. Objectives need to be clear and concise in order to gain buy-in from your reports, and SuccessFactors muddies that by poor delineation between cascaded attributes and my report's objectives. The whole objectives cascade can be reworked.
Read full review In-Person Training The in-person training was with a consultancy, we have taken several courses, all very specific. They have been reports in ecp, general configuration of ec, reports and IAS
Read full review Online Training We use SAP Learning, and we like it very much, the topics are updated along with the products, we have access to the SFX customer certifications and we have done them all, in general the SAP learning platform is very good and complete.
Read full review Implementation Rating As we were new with all this, we would greatly appreciate if we had assitance directly from SAP so we can implement the modules with all of its features and best practices. Unfortunately, we notice that the partner left some thing incomplete.
Read full review Alternatives Considered Lever is comparable to
Greenhouse in its basic recruiting functions. I have found it to be WAY better than
Bullhorn (clunky and overly-complicated with a very dated and non-intuitive interface) and
Jazz HR (slick and pretty, but limited in its functions). The best ATS I've used is the proprietary tool at Meta, but alas, that tool is for internal use only
Read full review SAP SuccessFactors is a great solution and have all the features and functionality for managing HR operations. The interface is easy to navigate and the UI is so friendly for a beginner. Plus there are best resources available on internet on SAP SuccessFactors to learn. We also received it at an affordable cost.
Read full review Contract Terms and Pricing Model I dont be part in te contract
Read full review Scalability The scalability and flexibility of SuccessFactors is unbeatable. It is very easy to scale the product to new countries and areas, and with the help of CPI it can be easily integrated.
Read full review Professional Services We did use this service to do analysis of the solution being implemented. It was a good check point during the project to see if everything is going as planned.
Read full review Return on Investment Lever provides an enormous ROI by getting us in front of the right candidates that are going to make us more money and more successful as an org. I think that both the quality and quantity of new hires has gone up ever since we started using lever and involving the entire org in the process. It also saves us a lot of time because we don't need to send referrals via email, while saving/attaching resumes and such. Read full review The recruitment process has become streamlined. It now takes days and not weeks to process one round in order to fill open positions By performing better Performance management, successfactor contributes to increased employee productivity Employee retention rates have gone up with less %of employees leaving tbe org Impact of training programs is tremendous. Read full review ScreenShots SAP SuccessFactors Screenshots