LexisNexis InterAction vs. Pega Customer Decision Hub
LexisNexis InterAction vs. Pega Customer Decision Hub
Product | Rating | Most Used By | Product Summary | Starting Price |
---|---|---|---|---|
LexisNexis InterAction | N/A | LexisNexis InterAction is a fully-featuerd customer relationship management (CRM) software. | N/A | |
Pega Customer Decision Hub | N/A | Pega Customer Decision Hub optimizes customer lifetime value by providing an “always-on brain” to unify data, analytics, and channels into one connected experience. Customer Decision Hub collects data from every interaction as it’s taking place, combines that with the customer’s full interaction history to determine their current context, and then delivers nextbest-action recommendations. Pega aims to enable users to pivot between selling, serving, retaining, and nurturing in real time. | $97 Per User Per Month |
LexisNexis InterAction | Pega Customer Decision Hub | |||||||||||||||
---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
Editions & Modules | No answers on this topic |
| ||||||||||||||
Offerings |
| |||||||||||||||
Entry-level Setup Fee | No setup fee | No setup fee | ||||||||||||||
Additional Details | — | — | ||||||||||||||
More Pricing Information |
LexisNexis InterAction | Pega Customer Decision Hub | |
---|---|---|
Top Pros | ||
Top Cons |
|
|
LexisNexis InterAction | Pega Customer Decision Hub | ||||||||||||||||||||||||
---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
Sales Force Automation |
| ||||||||||||||||||||||||
Customer Service & Support |
| ||||||||||||||||||||||||
Marketing Automation |
| ||||||||||||||||||||||||
CRM Project Management |
| ||||||||||||||||||||||||
CRM Reporting & Analytics |
| ||||||||||||||||||||||||
Customization |
| ||||||||||||||||||||||||
Security |
| ||||||||||||||||||||||||
Social CRM |
| ||||||||||||||||||||||||
Integrations with 3rd-party Software |
| ||||||||||||||||||||||||
Platform |
|
LexisNexis InterAction | Pega Customer Decision Hub | |
---|---|---|
Small Businesses | Salesmate Score 9.8 out of 10 | Simplify360 Score 7.8 out of 10 |
Medium-sized Companies | Creatio Score 9.1 out of 10 | Bright Pattern Contact Center Score 10.0 out of 10 |
Enterprises | Creatio Score 9.1 out of 10 | Conversica Score 9.5 out of 10 |
All Alternatives | View all alternatives | View all alternatives |
LexisNexis InterAction | Pega Customer Decision Hub | |
---|---|---|
Likelihood to Recommend | 6.0 (1 ratings) | 8.0 (9 ratings) |
LexisNexis InterAction | Pega Customer Decision Hub | |
---|---|---|
Likelihood to Recommend | LexisNexis | Pegasystems |
Pros | LexisNexis | Pegasystems |
Cons | LexisNexis | Pegasystems |
Alternatives Considered | LexisNexis No answers on this topic | Pegasystems |
Return on Investment | LexisNexis | Pegasystems |
ScreenShots | Pega Customer Decision Hub Screenshots |