LexisNexis InterAction vs. SalesOutlook CRM

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
LexisNexis InterAction
Score 6.9 out of 10
N/A
LexisNexis InterAction is a fully-featuerd customer relationship management (CRM) software.N/A
SalesOutlook
Score 7.6 out of 10
N/A
N/AN/A
Pricing
LexisNexis InterActionSalesOutlook CRM
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
LexisNexis InterActionSalesOutlook
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details——
More Pricing Information
Community Pulse
LexisNexis InterActionSalesOutlook CRM
Top Pros
Top Cons
Features
LexisNexis InterActionSalesOutlook CRM
Sales Force Automation
Comparison of Sales Force Automation features of Product A and Product B
LexisNexis InterAction
5.1
1 Ratings
40% below category average
SalesOutlook CRM
8.6
3 Ratings
11% above category average
Customer data management / contact management8.01 Ratings10.03 Ratings
Workflow management3.01 Ratings9.02 Ratings
Territory management3.01 Ratings8.83 Ratings
Opportunity management5.01 Ratings9.02 Ratings
Integration with email client (e.g., Outlook or Gmail)8.01 Ratings9.23 Ratings
Interaction tracking3.01 Ratings7.43 Ratings
Channel / partner relationship management6.01 Ratings9.03 Ratings
Contract management00 Ratings7.63 Ratings
Quote & order management00 Ratings7.63 Ratings
Customer Service & Support
Comparison of Customer Service & Support features of Product A and Product B
LexisNexis InterAction
8.7
1 Ratings
15% above category average
SalesOutlook CRM
7.0
2 Ratings
7% below category average
Case management8.01 Ratings7.02 Ratings
Call center management9.01 Ratings7.01 Ratings
Help desk management9.01 Ratings7.01 Ratings
Marketing Automation
Comparison of Marketing Automation features of Product A and Product B
LexisNexis InterAction
8.0
1 Ratings
6% above category average
SalesOutlook CRM
7.0
2 Ratings
7% below category average
Lead management7.01 Ratings7.02 Ratings
Email marketing9.01 Ratings7.02 Ratings
CRM Project Management
Comparison of CRM Project Management features of Product A and Product B
LexisNexis InterAction
4.7
1 Ratings
47% below category average
SalesOutlook CRM
7.3
3 Ratings
4% below category average
Task management5.01 Ratings7.63 Ratings
Billing and invoicing management4.01 Ratings7.42 Ratings
Reporting5.01 Ratings7.01 Ratings
CRM Reporting & Analytics
Comparison of CRM Reporting & Analytics features of Product A and Product B
LexisNexis InterAction
4.3
1 Ratings
56% below category average
SalesOutlook CRM
7.3
2 Ratings
4% below category average
Forecasting4.01 Ratings7.22 Ratings
Pipeline visualization4.01 Ratings7.01 Ratings
Customizable reports5.01 Ratings7.62 Ratings
Customization
Comparison of Customization features of Product A and Product B
LexisNexis InterAction
4.3
1 Ratings
55% below category average
SalesOutlook CRM
7.0
1 Ratings
8% below category average
Custom fields4.01 Ratings7.01 Ratings
Custom objects4.01 Ratings7.01 Ratings
Scripting environment4.01 Ratings7.01 Ratings
API for custom integration5.01 Ratings7.01 Ratings
Security
Comparison of Security features of Product A and Product B
LexisNexis InterAction
8.0
1 Ratings
4% below category average
SalesOutlook CRM
9.0
1 Ratings
8% above category average
Single sign-on capability8.01 Ratings10.01 Ratings
Role-based user permissions8.01 Ratings8.01 Ratings
Social CRM
Comparison of Social CRM features of Product A and Product B
LexisNexis InterAction
4.5
1 Ratings
47% below category average
SalesOutlook CRM
7.3
2 Ratings
1% above category average
Social data4.01 Ratings7.22 Ratings
Social engagement5.01 Ratings7.42 Ratings
Integrations with 3rd-party Software
Comparison of Integrations with 3rd-party Software features of Product A and Product B
LexisNexis InterAction
5.0
1 Ratings
35% below category average
SalesOutlook CRM
7.5
2 Ratings
5% above category average
Marketing automation5.01 Ratings8.02 Ratings
Compensation management5.01 Ratings7.01 Ratings
Platform
Comparison of Platform features of Product A and Product B
LexisNexis InterAction
5.0
1 Ratings
40% below category average
SalesOutlook CRM
8.0
1 Ratings
7% above category average
Mobile access5.01 Ratings8.01 Ratings
Best Alternatives
LexisNexis InterActionSalesOutlook CRM
Small Businesses
Salesmate
Salesmate
Score 9.8 out of 10
Salesmate
Salesmate
Score 9.8 out of 10
Medium-sized Companies
Creatio
Creatio
Score 9.1 out of 10
Creatio
Creatio
Score 9.1 out of 10
Enterprises
Creatio
Creatio
Score 9.1 out of 10
Creatio
Creatio
Score 9.1 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
LexisNexis InterActionSalesOutlook CRM
Likelihood to Recommend
6.0
(1 ratings)
9.0
(3 ratings)
Usability
-
(0 ratings)
9.0
(2 ratings)
Support Rating
-
(0 ratings)
9.2
(2 ratings)
User Testimonials
LexisNexis InterActionSalesOutlook CRM
Likelihood to Recommend
LexisNexis
It's well suited to organizations that intend to dedicate the staff to maintaining it as recommended in best practices material. It's much too large and complicated if it's only to be used as an address book and in those cases, a much simpler CRM might work better.
Read full review
SalesOutlook
We were using [SalesOutlook CRM] for a seamless experience when it comes to managing clients and their databases in a uniform way. I personally think this tool is a bit hard to learn & is most recommended to someone with prior experience with using Microsoft products.
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Pros
LexisNexis
  • Collects contact information from incoming employees
  • Synchronizes with Outlook contacts
  • Separate interface for marketing and casual users
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SalesOutlook
  • It makes it easy to transfer information
  • It is easy to view in conjunction with Outlook
  • Keeps people accountable for details in the file
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Cons
LexisNexis
  • The Windows app for marketing could be more wizard driven and simpler
  • Technical support documentation is lacking in up to date information
Read full review
SalesOutlook
  • Does not sync all contact info
  • Does not sync all SFDC info regarding account
Read full review
Usability
LexisNexis
No answers on this topic
SalesOutlook
The tool lives up to its expectation and completely ticks all the required boxes. Starting from its intuitive features to the post-sales support everything is on point and this makes the end-user experience more hassle free.
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Support Rating
LexisNexis
No answers on this topic
SalesOutlook
Easy to implement and utilize. Provides the ultimate in efficiency in my workload
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Alternatives Considered
LexisNexis
No answers on this topic
SalesOutlook
I have never used a similar product to this. So far my experience with this product is pretty good. I would recommend it to colleagues and other businesses
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Return on Investment
LexisNexis
  • I'm only in the IT department so I'm not really sure about ROI but IA does much more than our marketing department is using it for. I would think the company is paying a lot of money for something that isn't being utilized.
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SalesOutlook
  • Saves time.
  • Lets us focus on more important task.
  • Helps in managing client communication more effectively.
Read full review
ScreenShots