What users are saying about
12 Ratings
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Score 6.9 out of 100
40 Ratings
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Score 8.8 out of 100

Likelihood to Recommend

LexisNexis InterAction

It's well suited to organizations that intend to dedicate the staff to maintaining it as recommended in best practices material. It's much too large and complicated if it's only to be used as an address book and in those cases, a much simpler CRM might work better.
Anonymous | TrustRadius Reviewer

SAP Business ByDesign

Do you plan on going public at some point? If so, this may not be the best solution for you
Anonymous | TrustRadius Reviewer

Feature Rating Comparison

Sales Force Automation

LexisNexis InterAction
5.1
SAP Business ByDesign
Customer data management / contact management
LexisNexis InterAction
8.0
SAP Business ByDesign
Workflow management
LexisNexis InterAction
3.0
SAP Business ByDesign
Territory management
LexisNexis InterAction
3.0
SAP Business ByDesign
Opportunity management
LexisNexis InterAction
5.0
SAP Business ByDesign
Integration with email client (e.g., Outlook or Gmail)
LexisNexis InterAction
8.0
SAP Business ByDesign
Interaction tracking
LexisNexis InterAction
3.0
SAP Business ByDesign
Channel / partner relationship management
LexisNexis InterAction
6.0
SAP Business ByDesign

Customer Service & Support

LexisNexis InterAction
8.7
SAP Business ByDesign
Case management
LexisNexis InterAction
8.0
SAP Business ByDesign
Call center management
LexisNexis InterAction
9.0
SAP Business ByDesign
Help desk management
LexisNexis InterAction
9.0
SAP Business ByDesign

Marketing Automation

LexisNexis InterAction
8.0
SAP Business ByDesign
Lead management
LexisNexis InterAction
7.0
SAP Business ByDesign
Email marketing
LexisNexis InterAction
9.0
SAP Business ByDesign

CRM Project Management

LexisNexis InterAction
4.7
SAP Business ByDesign
Task management
LexisNexis InterAction
5.0
SAP Business ByDesign
Billing and invoicing management
LexisNexis InterAction
4.0
SAP Business ByDesign
Reporting
LexisNexis InterAction
5.0
SAP Business ByDesign

CRM Reporting & Analytics

LexisNexis InterAction
4.3
SAP Business ByDesign
Forecasting
LexisNexis InterAction
4.0
SAP Business ByDesign
Pipeline visualization
LexisNexis InterAction
4.0
SAP Business ByDesign
Customizable reports
LexisNexis InterAction
5.0
SAP Business ByDesign

Customization

LexisNexis InterAction
4.3
SAP Business ByDesign
9.0
Custom fields
LexisNexis InterAction
4.0
SAP Business ByDesign
Custom objects
LexisNexis InterAction
4.0
SAP Business ByDesign
Scripting environment
LexisNexis InterAction
4.0
SAP Business ByDesign
API for custom integration
LexisNexis InterAction
5.0
SAP Business ByDesign
9.0
Plug-ins
LexisNexis InterAction
SAP Business ByDesign
9.0

Security

LexisNexis InterAction
8.0
SAP Business ByDesign
9.3
Single sign-on capability
LexisNexis InterAction
8.0
SAP Business ByDesign
9.0
Role-based user permissions
LexisNexis InterAction
8.0
SAP Business ByDesign
9.5

Social CRM

LexisNexis InterAction
4.5
SAP Business ByDesign
Social data
LexisNexis InterAction
4.0
SAP Business ByDesign
Social engagement
LexisNexis InterAction
5.0
SAP Business ByDesign

Integrations with 3rd-party Software

LexisNexis InterAction
5.0
SAP Business ByDesign
Marketing automation
LexisNexis InterAction
5.0
SAP Business ByDesign
Compensation management
LexisNexis InterAction
5.0
SAP Business ByDesign

Platform

LexisNexis InterAction
5.0
SAP Business ByDesign
Mobile access
LexisNexis InterAction
5.0
SAP Business ByDesign

Payroll Management

LexisNexis InterAction
SAP Business ByDesign
8.4
Benefit plan administration
LexisNexis InterAction
SAP Business ByDesign
4.5
Direct deposit files
LexisNexis InterAction
SAP Business ByDesign
9.1
Salary revision and increment management
LexisNexis InterAction
SAP Business ByDesign
10.0
Reimbursement management
LexisNexis InterAction
SAP Business ByDesign
10.0

Reporting & Analytics

LexisNexis InterAction
SAP Business ByDesign
9.0
Dashboards
LexisNexis InterAction
SAP Business ByDesign
8.5
Standard reports
LexisNexis InterAction
SAP Business ByDesign
9.0
Custom reports
LexisNexis InterAction
SAP Business ByDesign
9.5

General Ledger and Configurable Accounting

LexisNexis InterAction
SAP Business ByDesign
8.6
Accounts payable
LexisNexis InterAction
SAP Business ByDesign
9.0
Accounts receivable
LexisNexis InterAction
SAP Business ByDesign
9.0
Global Financial Support
LexisNexis InterAction
SAP Business ByDesign
9.0
Primary and Secondary Ledgers
LexisNexis InterAction
SAP Business ByDesign
9.0
Intercompany Accounting
LexisNexis InterAction
SAP Business ByDesign
8.5
Localizations
LexisNexis InterAction
SAP Business ByDesign
8.0
Journals and Reconciliations
LexisNexis InterAction
SAP Business ByDesign
8.5
Enterprise Accounting
LexisNexis InterAction
SAP Business ByDesign
9.0
Configurable Accounting
LexisNexis InterAction
SAP Business ByDesign
9.0
Centralized Rules Framework
LexisNexis InterAction
SAP Business ByDesign
8.0
Standardized Processes
LexisNexis InterAction
SAP Business ByDesign
8.0

Inventory Management

LexisNexis InterAction
SAP Business ByDesign
9.0
Inventory tracking
LexisNexis InterAction
SAP Business ByDesign
9.0
Automatic reordering
LexisNexis InterAction
SAP Business ByDesign
10.0
Location management
LexisNexis InterAction
SAP Business ByDesign
8.0
Manufacturing module
LexisNexis InterAction
SAP Business ByDesign
9.0

Order Management

LexisNexis InterAction
SAP Business ByDesign
8.4
Pricing
LexisNexis InterAction
SAP Business ByDesign
9.0
Order entry
LexisNexis InterAction
SAP Business ByDesign
9.0
Credit card processing
LexisNexis InterAction
SAP Business ByDesign
4.5
Cost of goods sold
LexisNexis InterAction
SAP Business ByDesign
9.0
Order Orchestration
LexisNexis InterAction
SAP Business ByDesign
9.0
End-to-end order visibility
LexisNexis InterAction
SAP Business ByDesign
10.0
Order exception Resolution
LexisNexis InterAction
SAP Business ByDesign
8.0

Subledger and Financial Process

LexisNexis InterAction
SAP Business ByDesign
9.1
Automated Invoice Processing
LexisNexis InterAction
SAP Business ByDesign
9.0
Shared Services Payments
LexisNexis InterAction
SAP Business ByDesign
9.0
Billings Management
LexisNexis InterAction
SAP Business ByDesign
8.5
Customer Receipt Applications
LexisNexis InterAction
SAP Business ByDesign
9.0
Customer Collections
LexisNexis InterAction
SAP Business ByDesign
9.0
Revenue Recognition
LexisNexis InterAction
SAP Business ByDesign
9.0
Cash Management
LexisNexis InterAction
SAP Business ByDesign
9.0
Asset Management
LexisNexis InterAction
SAP Business ByDesign
9.0
Travel & Expense Management
LexisNexis InterAction
SAP Business ByDesign
10.0
Budgetary Control & Encumbrance Accounting
LexisNexis InterAction
SAP Business ByDesign
10.0
Period Close
LexisNexis InterAction
SAP Business ByDesign
9.0
Transactions Tax
LexisNexis InterAction
SAP Business ByDesign
8.0
Subledger Reconciliations
LexisNexis InterAction
SAP Business ByDesign
9.0

Project Financial Management

LexisNexis InterAction
SAP Business ByDesign
9.0
Budgeting and Forecasting
LexisNexis InterAction
SAP Business ByDesign
10.0
Project Costing
LexisNexis InterAction
SAP Business ByDesign
9.0
Cost Capture
LexisNexis InterAction
SAP Business ByDesign
9.0
Capital Project Management
LexisNexis InterAction
SAP Business ByDesign
9.0
Customer Invoicing
LexisNexis InterAction
SAP Business ByDesign
9.0
Customer Contract Compliance
LexisNexis InterAction
SAP Business ByDesign
8.0
Project Revenue Recognition
LexisNexis InterAction
SAP Business ByDesign
9.0
Project Financial Performance Analysis
LexisNexis InterAction
SAP Business ByDesign
9.0
Project Financials Dashboard
LexisNexis InterAction
SAP Business ByDesign
9.0
Real-time Financial Reporting
LexisNexis InterAction
SAP Business ByDesign
9.0
Embedded Business Intelligence
LexisNexis InterAction
SAP Business ByDesign
9.0
Project Planning Collaboration
LexisNexis InterAction
SAP Business ByDesign
9.0

Project Execution Management

LexisNexis InterAction
SAP Business ByDesign
8.3
Project Planning and Scheduling
LexisNexis InterAction
SAP Business ByDesign
9.0
Project Manager Dashboard
LexisNexis InterAction
SAP Business ByDesign
9.0
Resource Manager Dashboard
LexisNexis InterAction
SAP Business ByDesign
8.0
Task Insight for Project Managers
LexisNexis InterAction
SAP Business ByDesign
8.0
Project Manager Mobile Functionality
LexisNexis InterAction
SAP Business ByDesign
8.0
Team Member Task Collaboration
LexisNexis InterAction
SAP Business ByDesign
8.0
Real-Time Project Reporting
LexisNexis InterAction
SAP Business ByDesign
8.0

Grants Management

LexisNexis InterAction
SAP Business ByDesign
10.0
Award Lifecycle Management
LexisNexis InterAction
SAP Business ByDesign
10.0
Spending Control
LexisNexis InterAction
SAP Business ByDesign
10.0
Billing
LexisNexis InterAction
SAP Business ByDesign
10.0

Procurement

LexisNexis InterAction
SAP Business ByDesign
8.0
Sourcing Analysis
LexisNexis InterAction
SAP Business ByDesign
8.0
Bids Analyzed and Compared
LexisNexis InterAction
SAP Business ByDesign
8.0
Invoice Automated Matching
LexisNexis InterAction
SAP Business ByDesign
8.0
Requisitions-to-Purchase Orders Integrated
LexisNexis InterAction
SAP Business ByDesign
8.0
Spend Compliance Management
LexisNexis InterAction
SAP Business ByDesign
8.0
Supplier Management
LexisNexis InterAction
SAP Business ByDesign
8.0

Logistics

LexisNexis InterAction
SAP Business ByDesign
9.0
Inventory Visibility
LexisNexis InterAction
SAP Business ByDesign
9.0
Warehouse Workforce Management
LexisNexis InterAction
SAP Business ByDesign
9.0

Manufacturing

LexisNexis InterAction
SAP Business ByDesign
8.9
Production Process Design
LexisNexis InterAction
SAP Business ByDesign
9.0
Supply Chain Business Flows
LexisNexis InterAction
SAP Business ByDesign
9.0
Production Management
LexisNexis InterAction
SAP Business ByDesign
9.0
Contracted Manufacturing Management
LexisNexis InterAction
SAP Business ByDesign
10.0
Configuration Management
LexisNexis InterAction
SAP Business ByDesign
8.0
Work Definition
LexisNexis InterAction
SAP Business ByDesign
10.0
Work Execution
LexisNexis InterAction
SAP Business ByDesign
8.0
Advanced Fulfillment
LexisNexis InterAction
SAP Business ByDesign
8.0
Manufacturing Costs
LexisNexis InterAction
SAP Business ByDesign
9.0

Supply Chain

LexisNexis InterAction
SAP Business ByDesign
8.5
Forecasting
LexisNexis InterAction
SAP Business ByDesign
9.0
Inventory Planning
LexisNexis InterAction
SAP Business ByDesign
9.0
Multi-tier Supply Chain Planning
LexisNexis InterAction
SAP Business ByDesign
8.0
Performance Monitoring
LexisNexis InterAction
SAP Business ByDesign
8.0

Pros

LexisNexis InterAction

  • Collects contact information from incoming employees
  • Synchronizes with Outlook contacts
  • Separate interface for marketing and casual users
Anonymous | TrustRadius Reviewer

SAP Business ByDesign

  • I like the ease of use and the implementation methodology.
  • With SAP Business ByDesign you can integrate other systems with Web Services, and data technology to get information easy and fast.
  • SAP Business ByDesign includes an Analytics Module to create new reports in regards to your needs.
Henry Winchonlong | TrustRadius Reviewer

Cons

LexisNexis InterAction

  • The Windows app for marketing could be more wizard driven and simpler
  • Technical support documentation is lacking in up to date information
Anonymous | TrustRadius Reviewer

SAP Business ByDesign

  • Time off request could be better. Right now, there is no option for sick time
  • It crashes often
  • Customization could be better
Anonymous | TrustRadius Reviewer

Likelihood to Renew

LexisNexis InterAction

No score
No answers yet
No answers on this topic

SAP Business ByDesign

SAP Business ByDesign 9.0
Based on 3 answers
SAP BYD work centers are consistent and easy to navigate once you understand one work center. The document flow tab that is in each window allows one to see all related transactions. Document flow is important because one is able to see the flow of transactions and can therefore reverse transactions by following the document flow in reverse. It is possible to group items in each overview screen to see what items are open. The system is working as hoped.
Larry Peck, CPA | TrustRadius Reviewer

Usability

LexisNexis InterAction

No score
No answers yet
No answers on this topic

SAP Business ByDesign

SAP Business ByDesign 8.0
Based on 1 answer
Because SAP Business ByDesign allows us to improve our work, reduce the operational steps, implement audit controls, allows us found standard reports or it allows us to create new ones if you need more than the exists are enough for your work or your needs. Overall, SAP Business ByDesign allows us to standardize our operations, enhance our work, improve our skills, work over a web environment or mobile interface.
Henry Winchonlong | TrustRadius Reviewer

Support Rating

LexisNexis InterAction

No score
No answers yet
No answers on this topic

SAP Business ByDesign

SAP Business ByDesign 9.0
Based on 1 answer
The Business ByDesign support is stablished since you contract the service with SAP. SAP resolves according to the service level agreement. Currently, we continue with the service and we are using the support channels available. We are receiving the support. The SAP support gets an incident and after that, they contact us to resolve the incident, if necessary, they set the meeting to understand it or we explain the incident
Henry Winchonlong | TrustRadius Reviewer

Implementation Rating

LexisNexis InterAction

No score
No answers yet
No answers on this topic

SAP Business ByDesign

SAP Business ByDesign 8.0
Based on 1 answer
I recommend implementing all workshops during the ERP selection that you need to know very well about the ERP software. It allows us to gather information to accurate the plan of the project implementation. Additionally, we must reach the high-level commitment to achieve the main goals, to define the RACI matrix and communicate to all project stakeholders.
Henry Winchonlong | TrustRadius Reviewer

Alternatives Considered

LexisNexis InterAction

No answers on this topic

SAP Business ByDesign

ByDesign stacks up well against the competition. Companies that do multiple things are usually the best fit (manufacturing, distribution, and service). The more 'modules' used, the fewer competitors will be able to meet the company's needs. It is not inexpensive, but if the needs of the company have the complexity from either a global perspective and need localizations and foreign currency, or a volume perspective and need resources greater than what can be easily housed on-premise, ByDesign should be a top consideration.
Brandon Knight | TrustRadius Reviewer

Return on Investment

LexisNexis InterAction

  • I'm only in the IT department so I'm not really sure about ROI but IA does much more than our marketing department is using it for. I would think the company is paying a lot of money for something that isn't being utilized.
Anonymous | TrustRadius Reviewer

SAP Business ByDesign

  • Positive - Access to the real-time reporting allowing for faster decision making especially when fixed price projects are heading into an over budget position.
  • Positive - Complex KPI can now be tracked and as a consequence intensive plans can be made to capitalise on this level of reporting. Staff also have clear visibility over their own performance.
  • Negative - We are a bit on the small side at 30 employees for a ByD solution so it was relatively expensive for us. It would be a much better value preposition above 50 employees.
Rod Taubman | TrustRadius Reviewer

Screenshots

Pricing Details

LexisNexis InterAction

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

SAP Business ByDesign

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
Optional

Rating Summary

Likelihood to Recommend

LexisNexis InterAction
6.0
SAP Business ByDesign
9.5

Likelihood to Renew

LexisNexis InterAction
SAP Business ByDesign
9.0

Usability

LexisNexis InterAction
SAP Business ByDesign
8.0

Support Rating

LexisNexis InterAction
SAP Business ByDesign
9.0

Implementation Rating

LexisNexis InterAction
SAP Business ByDesign
8.0

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