TargetX, from Liaison vs. SurveyMonkey Apply

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
TargetX, from Liaison
Score 9.9 out of 10
N/A
TargetX, now from Liaison (acquired October, 2020) is a CRM for higher education institutions. It's built on the Salesforce.com development platform, tailored for student recruitment and retention. It also includes instant messaging (UChat) and the ability to build communities for particular classes/groups of students (Schools App).N/A
SurveyMonkey Apply
Score 5.6 out of 10
N/A
SurveyMonkey Apply (formerly FluidReview) is designed to track grant and scholarship applications and emphasizes the organization of applications and tools to support their careful review, as well as a customizable workflow to ease the work of applicants, and a customizable dashboard to provide total visibility and sense of control for administrators.N/A
Pricing
TargetX, from LiaisonSurveyMonkey Apply
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
TargetX, from LiaisonSurveyMonkey Apply
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
TargetX, from LiaisonSurveyMonkey Apply
Top Pros
Top Cons
Best Alternatives
TargetX, from LiaisonSurveyMonkey Apply
Small Businesses

No answers on this topic

Submittable
Submittable
Score 8.9 out of 10
Medium-sized Companies
Ellucian Banner
Ellucian Banner
Score 5.5 out of 10
Submittable
Submittable
Score 8.9 out of 10
Enterprises
PeopleAdmin Higher Ed Platform, from Powerschool
PeopleAdmin Higher Ed Platform, from Powerschool
Score 7.0 out of 10

No answers on this topic

All AlternativesView all alternativesView all alternatives
User Ratings
TargetX, from LiaisonSurveyMonkey Apply
Likelihood to Recommend
7.5
(3 ratings)
7.8
(14 ratings)
User Testimonials
TargetX, from LiaisonSurveyMonkey Apply
Likelihood to Recommend
Liaison
Most of the reason I'd recommend the solution is for their email capabilities. The email builder is par excellence, almost if not more competitive than capabilities provided by some actual Email Marketing solutions. Additionally, it runs on Salesforce, and thus allows for automated emails and campaigns with information integrated into them from SF records. It is truly remarkable and a very well-developed capability.
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Momentive (SurveyMonkey, Inc)
If you are looking for a software that let's you create online forms seamlessly and also minimizes your company's work flow then this is the correct way to go. It has allowed us to get accurate response and also has helped us save enough time compared to when we're still using other softwares.
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Pros
Liaison
  • Bulk Email
  • Analytics
  • Event Management
  • 3rd party product bundling & support
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Momentive (SurveyMonkey, Inc)
  • SurveyMonkey Apply has the best customer service I've ever experienced in a company. They are easily accessible, super helpful and friendly, and they will work until they are able to find a solution.
  • The platform for building an application on SurveyMonkey Apply is simple for the user. It's set up with such a clean format that is appealing to the eye and incredibly user-friendly.
  • The application system also has a lot of flexibility, making it easy to customize your applications as needed.
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Cons
Liaison
  • When sending large volumes of email the campaigns can be slow to send
  • The events functions are not as robust as some of the competition
  • Their telemarketing component has not been updated in a while and leaves a bit for current call centers.
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Momentive (SurveyMonkey, Inc)
  • An average administration may not have the technical capabilities to adapt and shape it for themselves. While SurveyMonkey Apply has an option for tech support for a price, it is not something always easy for the admin.
  • There is no way to cross reference users by Social Security Number or other identifier. In other words, a single applicant with multiple email addresses could potentially apply and receive benefits as the users are tied to email address not email address and SSN.
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Alternatives Considered
Liaison
Given that it's an older solution and addresses a lot more use cases, there's a lot more bulk and technical debt in the solution. This may make it overwhelming for first-time users and administrators. The email builder though is truly par excellence.
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Momentive (SurveyMonkey, Inc)
We think that Submittable is the top platform available and will continue to use it for our clients. The start-to-finish platform makes our workflow smarter and more efficient, leading to better decisions and bigger impact. We are always looking for new programs and when we landed on Submittable, we were sold.
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Return on Investment
Liaison
  • Increases in enrollment!
  • More efficient funnel
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Momentive (SurveyMonkey, Inc)
  • Positive Impact: allowed us to move to a more virtual office, just in time for COVID's forcing all to work from home/remotely.
  • Negative Impact: made it much harder to capture all data we need to merge with all applicants since organization created.
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ScreenShots