If you use Microsoft collaboration tools then Lifesize Share is a great fit for you as it integrates well with their collaboration ecosystem. We found it easy to set up and very easy to administrate. It definitely makes everyone at the conference room table be seen and heard by others during the session.
It does everything I want it to do without being too hard to use. The software is very powerful and has many options for apps, templates, and other things. We use it as the TV in our lobby, so we mostly show welcome messages, the weather, and video uploads from Vimeo and Instagram. Really easy to use, so I only have to spend a few minutes a week updating it. I make sure that all of my clients welcomes and other content play on the right day by scheduling them ahead of time. Give it a try and you will not be disappointed.
Excellent customer service. Each staff is very knowledgeable about the product and eager to assist. Very quick resolution of concerns.
In addition to the live weather function and the option to insert videos such as advertisements for our website, we can also display our instructional programs.
Love the flexibility around customizing the content.
A few of the templates are difficult to modify or have restrictions on what may be added. During the holidays, for example, there are just a few photographs available. If you have a lengthy name, some of the birthday templates might be difficult.
When the gadget doesn't operate, we have to reset it at least twice a month.
The other drawback is the website's lack of speed / responsiveness at times.
We found that employees could use Lifesize Share without any prior training as long as we created "cheat sheets" to leave in each conference room where the equipment is installed.
Both the initial installation and any ongoing support went very well. The support personnel was very knowledgeable, thorough, and professional. We were very pleased with how quickly any questions were answered and that very few incidents reoccurred.
It is nice to implement, easier than other solutions and in my opinion, other solutions could be harder to implement. I was doing some demos for other software with other companies and I realized that the way of work is more difficult to implement and probably to maintain, at least in my opinion.
It is much simpler to convey a message to all of the employees of the organization if it is shown on the television in a common area where they may see it on several occasions during the day.
It has also been of great use to us in personalizing security training invites for our customers, and the reaction that we have received from them has been really positive.
truDigital is a user-friendly platform that doesn't break the bank. In addition to that, their support for customers is exceptional. We could not have wished for a more fruitful collaboration than the one we had.
