Lifesize Video Conferencing vs. Splashtop

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Lifesize Video Conferencing
Score 8.0 out of 10
N/A
Lifesize is a web conferencing platform focused on making video conferencing systems and video conferencing apps work well together, while still being easy-to-use. Their platform incorporates web conferencing software with meeting room devices and wireless screen sharing.
$12.95
Call for pricing
Splashtop
Score 8.6 out of 10
N/A
Splashtop is a software solution for both remote access and remote support. Boasting 30+ million customers worldwide and users among both large and small organizations across the globe, Splashtop states they have a secure, high-performing solution to fit specific use-cases. Splashtop is ISO certified, SOC 2 and GDPR compliant. Splashtop Business Access is a remote desktop software solution for business professionals and teams, allowing them to work from wherever, using…
$5
per month per user, billed annually
Pricing
Lifesize Video ConferencingSplashtop
Editions & Modules
Enterprise
$12.95 per user/month
Call for pricing
Plus
$14.95 per user/month
Call for pricing
Standard
$16.95 per user/month
Call for pricing
Splashtop Business Access Solo
$5.00
per month per user, billed annually
Splashtop Business Access Pro
$8.25
per month per user, billed annually
Splashtop Business Access Performance
$13.00
per month per user, billed annually
SOS
$17.00
per month per concurrent technician, billed annually
SOS+10
$19.00
per month per concurrent technician, billed annually
SOS Unlimited
$34.00
per month per concurrent technician, billed annually
Remote Support
$40.00
per month billed monthly or annually
Splashtop Enterprise
Contact Sales
Offerings
Pricing Offerings
Lifesize Video ConferencingSplashtop
Free Trial
YesYes
Free/Freemium Version
YesNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional DetailsWith every plan, you get the collaboration features you use everyday, at no additional cost: • Unlimited video conferences • Downloadable desktop and mobile apps • Secure encryption set by default • Unlimited meeting duration • Free, browser-based web app • Two-way and group chat with popular chat integrations • Centralized, name-based directory • Online reporting and account management • Email and calendar scheduling
More Pricing Information
Community Pulse
Lifesize Video ConferencingSplashtop
Top Pros

No answers on this topic

Top Cons

No answers on this topic

Features
Lifesize Video ConferencingSplashtop
Performance & Compatibility of Online Events Software
Comparison of Performance & Compatibility of Online Events Software features of Product A and Product B
Lifesize Video Conferencing
8.9
161 Ratings
11% above category average
Splashtop
-
Ratings
High quality audio8.9161 Ratings00 Ratings
High quality video8.9159 Ratings00 Ratings
Low bandwidth requirements8.8151 Ratings00 Ratings
Screen Sharing
Comparison of Screen Sharing features of Product A and Product B
Lifesize Video Conferencing
8.9
156 Ratings
11% above category average
Splashtop
-
Ratings
Desktop sharing8.9156 Ratings00 Ratings
Online Meetings / Events
Comparison of Online Meetings / Events features of Product A and Product B
Lifesize Video Conferencing
8.8
149 Ratings
7% above category average
Splashtop
-
Ratings
Calendar integration8.8113 Ratings00 Ratings
Meeting initiation8.8142 Ratings00 Ratings
Record meetings / events8.8112 Ratings00 Ratings
Slideshows8.897 Ratings00 Ratings
Online Events Collaboration
Comparison of Online Events Collaboration features of Product A and Product B
Lifesize Video Conferencing
9.0
93 Ratings
7% above category average
Splashtop
-
Ratings
Live chat9.092 Ratings00 Ratings
Q&A9.062 Ratings00 Ratings
Online Events Security
Comparison of Online Events Security features of Product A and Product B
Lifesize Video Conferencing
9.0
114 Ratings
8% above category average
Splashtop
-
Ratings
Participant roles & permissions9.0114 Ratings00 Ratings
Remote Administration
Comparison of Remote Administration features of Product A and Product B
Lifesize Video Conferencing
-
Ratings
Splashtop
7.8
43 Ratings
6% below category average
Screen sharing00 Ratings9.337 Ratings
File transfer00 Ratings9.039 Ratings
Instant message00 Ratings7.930 Ratings
Access to sleeping/powered-off computers00 Ratings3.013 Ratings
Over-the-Internet remote session00 Ratings9.342 Ratings
Initiate remote control from mobile00 Ratings7.726 Ratings
Remote management of servers & workstations00 Ratings9.07 Ratings
Centralized management dashboard00 Ratings7.132 Ratings
Session record00 Ratings7.219 Ratings
Annotations00 Ratings9.02 Ratings
Monitoring and Alerts00 Ratings6.05 Ratings
Multi-platform remote control00 Ratings8.733 Ratings
Best Alternatives
Lifesize Video ConferencingSplashtop
Small Businesses
ClickMeeting
ClickMeeting
Score 9.5 out of 10
Getscreen.me
Getscreen.me
Score 9.8 out of 10
Medium-sized Companies
ClickMeeting
ClickMeeting
Score 9.5 out of 10
mRemoteNG
mRemoteNG
Score 9.7 out of 10
Enterprises
Google Meet
Google Meet
Score 8.3 out of 10
Remote Desktop Services
Remote Desktop Services
Score 9.1 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
Lifesize Video ConferencingSplashtop
Likelihood to Recommend
8.0
(162 ratings)
9.0
(470 ratings)
Likelihood to Renew
10.0
(24 ratings)
10.0
(34 ratings)
Usability
8.4
(37 ratings)
9.6
(24 ratings)
Availability
8.2
(7 ratings)
9.3
(5 ratings)
Performance
8.2
(15 ratings)
9.5
(5 ratings)
Support Rating
7.0
(49 ratings)
8.7
(429 ratings)
In-Person Training
7.3
(2 ratings)
-
(0 ratings)
Online Training
9.1
(5 ratings)
-
(0 ratings)
Implementation Rating
8.0
(136 ratings)
9.5
(15 ratings)
Configurability
7.7
(10 ratings)
5.0
(2 ratings)
Contract Terms and Pricing Model
-
(0 ratings)
9.1
(1 ratings)
Ease of integration
7.4
(10 ratings)
10.0
(2 ratings)
Product Scalability
8.2
(18 ratings)
9.5
(5 ratings)
Professional Services
-
(0 ratings)
10.0
(2 ratings)
Vendor post-sale
8.2
(6 ratings)
9.8
(3 ratings)
Vendor pre-sale
9.1
(3 ratings)
5.8
(3 ratings)
User Testimonials
Lifesize Video ConferencingSplashtop
Likelihood to Recommend
Lifesize
Lifesize Video Conferencing is a real-time meeting and video conferencing solution that works simply and immediately with features that fit our needs. I recommend it because it is professional, easy to configure, with maximum security, and where collaboration and teamwork are essential. possible, increasing workflow and productivity, to increase communication and efficiency in projects, it offers positive results and a pleasant experience for all.
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Splashtop
In my position Splashtop is perfectly suited for my needs. Allows me to connect to remote workers, or those who work from home. I use it while in the office as well as if I am doing after hours support at home. If you have workers who are local but at a different address, also useful. If you are supporting users just in the office you are in, obviously, it's not going to be a tool you will need
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Pros
Lifesize
  • The touchpad makes it extremely easy to join or start conference calls with a single pushbutton.
  • The Lifesize solution is affordable and has been extremely reliable for our video conference calls.
  • Camera quality is great and provides clear video for our organization.
  • The pan/tilt/zoom features are very helpful to focus in on specific people or items during a training or demonstration.
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Splashtop
  • Splashtop lets me see what my clients see.
  • Splashtop usually works even when my client's computer isn't in great shape. I can sometimes do things remotely that an onsite user cannot.
  • Splashtop lets me work on many computers from one location, without leaving my own desk.
  • Splashtop allows me to serve clients who are hundreds and even thousands of miles away. I can do work for people I've never met.
  • My clients can usually install Splashtop by themselves, preventing the need for a costly and time consuming site visit.
  • Splashtop lets me create installation links for remote access that have been configured specifically to my particular needs and the needs of my clients.
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Cons
Lifesize
  • Lack of features or options to integrate with other solutions
  • Audio was just ok. If it was a meeting with more than 3-4 people, it seemed it was too much
  • I had a hard time with support. They were not very responsive and felt like an up-hill battle at times.
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Splashtop
  • Web Access should be available to all Splashtop Versions so support personnel do not need to have their laptop with them or Executable on USB Drive etc..
  • Remote access and scaling of screens sometimes is very difficult and have to resort to using keyboard commands to Navigate a screen because the mouse does not show where it is accurately on the remote screen no matter what changes you make on the client although I think this has been improving.
  • Intermittent loss of streamer access and showing that a system is online in the Dashboard has been flakey lately. What I mean by this is systems show offline then they come back online their own then offline again - intermittent
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Likelihood to Renew
Lifesize
Other than the HIPAA compliance, we have no compelling reason to retain LifeSize when we can already pay for similar services included with our UCaaS service. Our UCaaS vendor, Fuze, includes video conferencing with the VoIP services via single, integrated client software package. Additional limitations include minimal implementation assistance, training service, training materials and assistance driving internal adoption. Issues with slow speed for desktop sharing and audio quality make the technical aspects of Lifesize inferior to competitors.
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Splashtop
I believe that I will renew Splashtop without any problems in the coming years as eating stable costs without increases even in critical periods such as the Covid virus, Splashtop allows access to 25 unattended stations and has continuous updates and new features. It also allows resale to users with sub-accounts
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Usability
Lifesize
Overall experience with Lifesize Video Conferencing has been great. While it serves it's basic purpose of allowing smooth video/audio meetings of people located at different places with option of screen sharing/chatting/ recording, what add to it's pros are it's accessibility from various platforms, flexibility to switch to a listen only mode in case of network issues and ease of operation.
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Splashtop
It's hard to find any significant faults with Splashtop. It offers a very responsive remote access experience with clear and simple interface. There's very little learning curve as it's toolbar mimics other popular remote access solutions graphical user interface. It's gives you access to your remote computer quickly and stays out of your way
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Reliability and Availability
Lifesize
Since we are an educational institution we not only have scheduled classes which must be available, but we have staff members in a variety of areas ranging from recruiting and admissions to advancement and the President's office who need to connect with students, alumni and other interest groups, often at odd hours. I have not, since using Lifesize had anyone complain of not being able to connect
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Splashtop
I've never had any issues with it, nor any connectivity issues. They always say when they'll be maintaining the system and it's always in the odd hours, so nobody uses then. But I've never had any issues.
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Performance
Lifesize
Lifesize is an amazing platform for VC. However, it is a costly solution for any scaling startup. However, implementation and user acceptability was fairly easy and worth the additional spend. Quality has always been on point and support has always taken care of us. Our account manager also ensured a seamless transition process for Google Hangouts. Will go with this solution again at any other organization.
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Splashtop
Pages and servers load fast, normal speed. It doesn't lag or anything like that. I don't integrate it with anything else.
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Support Rating
Lifesize
Support has been decent throughout our use of Lifesize Video Conferencing. There were times we needed to make changes, customizations and additions to the application which took a little longer than expected. Overall the support team for Lifesize was very responsive to our requests. When we experienced issues with the application they were resolved to our expectations.
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Splashtop
Tickets lingered in the support queue. Our environment is complex and some solutions never work in it but inconsistency and long turn around time on seemingly simple support issues force our pursuit of alternative solutions. Our environment is atypical and should not be used as a litmus test for solutions however we found the support issues were more wide spread with other orgs voicing the same delays.
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In-Person Training
Lifesize
Sensus was really helpful in the initial setup and training of our technical Support Team. Sensus gave us training on site so that it would be our own equipment that was set up. Then the in house tech team took over to train other users who would be using the system. When needed the Sensus and Lifesize tech support were really helpful in trouble shooting or guiding us through any difficulty.
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Splashtop
No answers on this topic
Online Training
Lifesize
I gave this rating because Lifesize's website offers multiple quality videos that shows you exactly how the software works. The videos are divided into different categories which makes searching for a video fairly simple! If for some reason you have a question not answered in one of the how-tos you can always contact support. Excellent product, excellent service!
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Splashtop
No answers on this topic
Implementation Rating
Lifesize
Great for companies that need to accomplish multiple things at once while at different places. From our experience, broadcasting news is most favorable considering the level of excellence you get with the product plus the affordability. It can be used both privately amongst employees, or shared publicly through covering events
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Splashtop
It couldn't have been any easier to setup and I have had no issues with it since it was implemented. It's a great product and makes remotely connecting to another device so simple and quick. I can't recommend it enough
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Alternatives Considered
Lifesize
When compared to Zoom, one of the massive benefits that Lifesize brings is total peace of mind with security. Call encryption is part of the core in Lifesize and not an optional feature as in Zoom. I don't know about you, but every conversation can contain private and confidential information, so protecting me, my team, and my customers is totally covered with Lifesize! When compared with other providers, the quality of the video and lip sync on Lifesize is simply flawless. With the ability to deliver a call at 4k ultra high definition at 60 frames per second, the platform is simply awesome! Zoom is only 720p and the data share is only 5 frames per second. Zoom is simply substandard when compared to Lifesize. We often speak with clients who are using Teams or Skype for Business, but when you compare the video and audio quality with that achieved by Lifesize, they simply do not match up. If you want excellent quality video and ultra-sharp audio, then Lifesize is the only way to go!
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Splashtop
Splashtop Business Enterprise is actually easier to implement and get it up and running, all users have to do is download the standard or personalize file and run it, then share the code with you and you are all set to go, i like it because you can even do it from your phone if necessary
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Contract Terms and Pricing Model
Lifesize
No answers on this topic
Splashtop
Terms were simple, straightforward, and acceptable.
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Scalability
Lifesize
With LifeSize Cloud, it's very easy to simply add another Icon to your system and join it to your cloud. You can easily and instantly create meetings and add users both in your organization and out without any difficulty. The cooperation between the Icons and cloud users running on their laptops makes it easy to scale this out to your entire company, including joint venture without difficulty.
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Splashtop
It's a product that allows us to work remotely and access our servers from anywhere in the world. Our team works from different parts of the world and it's a great tool for us.
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Professional Services
Lifesize
No answers on this topic
Splashtop
Easy to work with
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Return on Investment
Lifesize
  • Training users on how to use the software is quick and easy.
  • Calling abroad saves a good chunk of money for both the end user and company.
  • Does save on travel as remote users are able to have a similar experience as the people attending the meetings and no need to travel to the other locations for meetings.
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Splashtop
  • Clients are happy that we can support them almost instantly without needed to come on site
  • Clients have asked us to do more work on their computers remotely and more often which means increased billing
  • Clients rely on our rapid response with Splashtop which helps build a stronger relationship with them
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ScreenShots

Lifesize Video Conferencing Screenshots

Screenshot of Lifesize Web App directoryScreenshot of Lifesize Web App screen sharing and five-way callScreenshot of Lifesize Desktop App home screenScreenshot of Lifesize Desktop App group video call with moderator controlsScreenshot of Lifesize Record & Share personal video libraryScreenshot of Lifesize Record & Share personal video library - video feed

Splashtop Screenshots

Screenshot of Splashtop Business Access - The solution enables users to connect with remote computersScreenshot of Splashtop Business Access - Managers can assign role-based access and define permissionsScreenshot of Splashtop SOS - Access with a 9-digit session codeScreenshot of Splashtop SOS - View current sessionsScreenshot of Splashtop Remote Support - Files can be transferred between local and remote computersScreenshot of Splashtop Remote Support -  Administrators can control remote capabilities