Inbenta Enterprise Search vs. LiftIgniter Real-time Personalization Platform

Inbenta Enterprise Search

LiftIgniter Real-time Personalization Platform

Overview
Product	Rating	Most Used By	Product Summary	Starting Price
Inbenta Enterprise Search	Score 8.0 out of 10	Enterprise companies (1,001+ employees)	Inbenta is a conversational intelligence technology provider headquartered in Sunnyvale. Inbenta Search is a search tool built with the vendor’s Symbolic AI and Natural Language Processing (NLP) that aims to help the user reduce support cost by understanding customers’ questions and quickly delivering the most relevant answers, providing a self-service solution to customer support.	N/A
LiftIgniter Real-time Personalization Platform	Score 7.4 out of 10	N/A	LiftIgniter offers a real-time personalization platform that aims to empower marketers in eCommerce, Media and Consumer brands to leverage machine learning to deliver end to end personalization at scale for their consumers. The company says it helps enterprises transform their customer experiences across every touch point and deliver true customer centricity. Utilizing Augmented Intelligence, LiftIgniter promises to empower Marketing teams by offering both massive machine learning processing…	N/A

Pricing

Inbenta Enterprise Search

LiftIgniter Real-time Personalization Platform

Editions & Modules

No answers on this topic

Offerings

Pricing Offerings
Inbenta Enterprise Search	LiftIgniter Real-time Personalization Platform
Free Trial
Yes	No
Free/Freemium Version
No	No
Premium Consulting/Integration Services
No	No

Entry-level Setup Fee

Required

No setup fee

Additional Details

Inbenta is a scalable solution. The vendor charges based on the number of sessions or searches that occur on the user's support site. The vendor also offers free trials with certain partner integrations including Zendesk and Salesforce Desk.com.

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More Pricing Information

Community Pulse
	Inbenta Enterprise Search	LiftIgniter Real-time Personalization Platform
Top Pros	Pro Quite impressive Pro Easy to use Pro Use interface	Pro Well documented Pro Simple integration Pro Using html
Top Cons	Minus Quite buggy	Minus Not straight forward Minus Conversion rates Minus Limited features

Best Alternatives
	Inbenta Enterprise Search	LiftIgniter Real-time Personalization Platform
Small Businesses	Algolia Score 8.9 out of 10	Kameleoon Score 9.5 out of 10
Medium-sized Companies	Guru Score 9.0 out of 10	Dynamic Yield Score 9.1 out of 10
Enterprises	Guru Score 9.0 out of 10	Dynamic Yield Score 9.1 out of 10
All Alternatives	View all alternatives	View all alternatives

User Ratings
	Inbenta Enterprise Search	LiftIgniter Real-time Personalization Platform
Likelihood to Recommend	8.0 (1 ratings)	7.4 (3 ratings)

User Testimonials
	Inbenta Enterprise Search	LiftIgniter Real-time Personalization Platform
Likelihood to Recommend	Inbenta Technologies Inc. If you are looking for an enterprise search platform that offers an easy to use interface and if high performance is not really your priority, then I believe Inbenta Enterprise Search would fit your use case. For most other situations, I would recommend using a tried and tested search platform like Apache Solr. Incentivized Verified User Anonymous Read full review	LiftIgniter LiftIgniter is well suited for: Media companies without the resources to develop their own content recommendations systems. eCommerce companies who want to get product recommendations live onsite quickly. LiftIgniter is less appropriate: Organizations with a shallow content set onsite. Jake McGraw Co-Founder and CTO Read full review
Pros	Inbenta Technologies Inc. Fairly easy to use interface. Quick to onboard new users, both in terms of access as well as training. The NLP-based semantic search feature is quite impressive. Incentivized Verified User Anonymous Read full review	LiftIgniter It does a good job recommending content that is related to the current story a user is on. It does a good job not recommending content the user has already viewed. It does a good job being a recommendation engine for disparate sites with related content. Derek Liddell Vice President Read full review
Cons	Inbenta Technologies Inc. It is a fairly new tool in the market, so not much market feedback exists for this. This made us apprehensive in using it. The documentation and online forums are bare minimum. Quite buggy when working with multiple sources. Incentivized Verified User Anonymous Read full review	LiftIgniter Manually controlling certain undesired results is not straight forward and seems to often result in a lower CTR or conversion rates. The LI Dashboard has limited features. Christian Neeser SEO Director Read full review
Alternatives Considered	Inbenta Technologies Inc. Apache Solr to Inbenta is like Java to Python. Apache Solr is powerful and handles complex search platforms well. Inbenta, on the other hand, is meant to be easy to use and does not lay too much emphasis on performance. If you are a small or medium business, Inbenta may suit your needs better. However, if you wish to manage a large and complex search platform, Solr is the way to go. Incentivized Verified User Anonymous Read full review	LiftIgniter It's the best. Our only other option was rolling out our own and LiftIgniter was easier to implement and performed better for related content. Derek Liddell Vice President Read full review
Return on Investment	Inbenta Technologies Inc. Enabled our developers to quickly deploy changes to the search model. NLP-powered semantic search feedback provides good actionable insights. Incentivized Verified User Anonymous Read full review	LiftIgniter Increased time on site Decreased bounce rate 5-15% CTR for users which saw recommendations Jake McGraw Co-Founder and CTO Read full review
ScreenShots	Inbenta Enterprise Search Screenshots