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46 Ratings
3 Ratings
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Score 7.6 out of 100

Zoho CRM Plus

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46 Ratings
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Score 8.9 out of 100

Likelihood to Recommend

LiftIgniter Real-time Personalization Platform

LiftIgniter is well suited for:
  • Media companies without the resources to develop their own content recommendations systems.
  • eCommerce companies who want to get product recommendations live onsite quickly.
LiftIgniter is less appropriate:
  • Organizations with a shallow content set onsite.
Jake McGraw | TrustRadius Reviewer

Zoho CRM Plus

Zoho CRM Plus is rich with applications to address sales, marketing, post-market follow-up, social media marketing, customer portals for addressing concerns. It is appropriate for larger companies with multiple users. There are many customization options. Tracking sales by territory, filtering groups for email campaigns by customer and getting data on open and click rates are great features that I use.I have not gotten a vote of confidence from our accountants to use Zoho for financial data, for example, billing and invoicing. So we still use QuickBooks and have to integrate
Kris Diehl | TrustRadius Reviewer

Pros

LiftIgniter Real-time Personalization Platform

  • It does a good job recommending content that is related to the current story a user is on.
  • It does a good job not recommending content the user has already viewed.
  • It does a good job being a recommendation engine for disparate sites with related content.
Derek Liddell | TrustRadius Reviewer

Zoho CRM Plus

  • Zoho CRM Plus is a powerful cloud based CRM which I integrate with Zapier allowing connectivity to hundreds of cloud based modules.
  • Zoho Campaigns is a huge improvement over my last CRM campaign and is easy to use and very visual based.
  • Zoho Analytics is something I couldn't do without as I've built detailed Dashboards for my clients with the Zapier interface providing the link to multiple data sources.
Tony Davis | TrustRadius Reviewer

Cons

LiftIgniter Real-time Personalization Platform

  • Manually controlling certain undesired results is not straight forward and seems to often result in a lower CTR or conversion rates.
  • The LI Dashboard has limited features.
Christian Neeser | TrustRadius Reviewer

Zoho CRM Plus

  • Zoho meeting camera options like green screen
  • Option for US support on some issues (while communication is good at most times, there are times when critical issues arise where a payable option for higher-level support would be helpful)
  • Filter to run emails through, like constant contact, to separate bad emails prior to sending.
Todd M. Moritz,  MBA | TrustRadius Reviewer

Support Rating

LiftIgniter Real-time Personalization Platform

No score
No answers yet
No answers on this topic

Zoho CRM Plus

Zoho CRM Plus 8.3
Based on 25 answers
It would be nice if the customer could tell Zoho what they wanted the system to do and Zoho create the system. This would take more time upfront, but would also help save time on the backend. We don't have evertything setup at this time. Some customer service reps are much more knowledgeable than others so I always try to ask for them. Some of the support staff are very frustrating to work with because they will change something and not realize they change something you needed. So, I've actually had them reverse some of their changes.
Anonymous | TrustRadius Reviewer

Alternatives Considered

LiftIgniter Real-time Personalization Platform

It's the best. Our only other option was rolling out our own and LiftIgniter was easier to implement and performed better for related content.
Derek Liddell | TrustRadius Reviewer

Zoho CRM Plus

It is important to keep-track with the communications with client/potential customers. One of the key things is that Zoho CRM plus could integrate with mail box and meeting (online) activities. As a consulting company, our service quality is the key of success. With Zoho CRM, we are able to apply TQM easier as part of our daily operation.
Anonymous | TrustRadius Reviewer

Return on Investment

LiftIgniter Real-time Personalization Platform

  • Increased time on site
  • Decreased bounce rate
  • 5-15% CTR for users which saw recommendations
Jake McGraw | TrustRadius Reviewer

Zoho CRM Plus

  • One negative is having to pay per user. For a small company, this forces us to share accounts.
  • We have been able to make our own email campaigns using templates that are very professional, saving graphic design costs.
  • Lead generation is very sophisticated and part of our plan.
Ann McCulloch | TrustRadius Reviewer

Pricing Details

LiftIgniter Real-time Personalization Platform

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Zoho CRM Plus

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

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