What users are saying about
2 Ratings
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Score 6.1 out of 100
4 Ratings
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Score 6.8 out of 100

Likelihood to Recommend

LightCMS (discontinued)

LightCMS is perfect for 90% of websites out there. It has all the basic modules like calendars, photo galleries, news/blog, or forms building built in. Small businesses to mid-sized businesses are perfect for LightCMS.We use other solutions when the requierments for the website include a lot of third party integrations or custom modules. As a hosted CMS it has the same limitations as others with server-side development.
John Reitz | TrustRadius Reviewer

TrueCommerce Nexternal

If you want to sell online and need a platform, you should select Nexternal. If it is within your budget and you want to have success, Nexternal is the way to go. Since switching to Nexternal from Kreck, our online sales have more than tripled!
Kielly Lewis | TrustRadius Reviewer

Feature Rating Comparison

Security

LightCMS (discontinued)
8.0
TrueCommerce Nexternal
Role-based user permissions
LightCMS (discontinued)
8.0
TrueCommerce Nexternal

Web Content Creation

LightCMS (discontinued)
9.1
TrueCommerce Nexternal
WYSIWYG editor
LightCMS (discontinued)
10.0
TrueCommerce Nexternal
Code quality / cleanliness
LightCMS (discontinued)
9.0
TrueCommerce Nexternal
Admin section
LightCMS (discontinued)
9.0
TrueCommerce Nexternal
Page templates
LightCMS (discontinued)
10.0
TrueCommerce Nexternal
Library of website themes
LightCMS (discontinued)
10.0
TrueCommerce Nexternal
Mobile optimization / responsive design
LightCMS (discontinued)
10.0
TrueCommerce Nexternal
Publishing workflow
LightCMS (discontinued)
8.0
TrueCommerce Nexternal
Form generator
LightCMS (discontinued)
7.0
TrueCommerce Nexternal

Web Content Management

LightCMS (discontinued)
7.3
TrueCommerce Nexternal
Content taxonomy
LightCMS (discontinued)
4.0
TrueCommerce Nexternal
SEO support
LightCMS (discontinued)
7.0
TrueCommerce Nexternal
Bulk management
LightCMS (discontinued)
8.0
TrueCommerce Nexternal
Community / comment management
LightCMS (discontinued)
10.0
TrueCommerce Nexternal

Pros

LightCMS (discontinued)

  • LightCMS provides all the major functionality 90% of sites need. It keeps out of its own way by making these solutions intuitive and simple and not trying to solve every problem for everyone which would over-complicate the tool-set.
  • This is the easiest to use CMS we have ever seen. I tell my client's that if they can make a Facebook post, they can manage their website, and it's true. Their UI is so easy and keeps getting easier to use. Untrained users get it in minutes and are able to manage their sites without our help.
  • LightCMS's code is simple and light-weight. Sites are fast and the CMS doesnt get in the way of performance.
  • You can do almost anything you want (except server-side programming) with LightCMS. So, we can create any design we want and it works great with Light CMS's tokens and editable regions concept (which is also simple to implement.)
  • Constantly upgraded and fixed, the product is 1000x better after 10 years of working with it, but is still simple and not bloated.
John Reitz | TrustRadius Reviewer

TrueCommerce Nexternal

  • Nexternal's customer service is the best in the business. Each account comes with a dedicated account rep who answers the phone when you call, and personally replies to your emails within a very reasonable time - sometimes within minutes!
  • Nexternal is consistently improving their platform with added tools and 3rd party integrations for everything from social sharing and email campaign management to search optimization tools and automatic product feed integrations such as Amazon.
  • Nexternal offers site security and PCI compliance out of the box. There is no need for an additional SSL, nor do you need to worry about the security of your clients' personal information.
  • Nexternal is scalable and grows with your business. We have more than a handful of clients who have been with Nexternal for more than 10 years. In web-speak, that's like 50 years!
  • The Nexternal shopping cart template can be customized to create a consistently branded experience from your home page throughout the entire shopping process.
  • Nexternal offers a host of API and XML toolsets that allow clients to sync data between their ecommerce platform and most any other third party platform, thereby coordinating the operations of your business and cutting down on management time.
Katie Partridge | TrustRadius Reviewer

Cons

LightCMS (discontinued)

  • While keeping it simple is LightCMS's thing, some of the elements/modules could use deeper options or control for advanced users.
  • Some content, such as calendars, cannot have data exported/imported easily.
  • Support was amazing 10 years ago. We openly talked about how awesome they were... it isn't as good as it once was, but is still way above almost every support of other CMS systems we have used.
John Reitz | TrustRadius Reviewer

TrueCommerce Nexternal

  • Nexternal needs a POS system that enables you to swipe credit cards. We switched to a different system because this was a limitation of Nexternal. At the point of purchase we used to have to write everything down and enter in later.
  • The shipping functionality is extremely basic. The shipping address check for each state never worked properly. Also, with our new system, the woman who does the compliance can pull all reports per state out of it. Nexternal does not have that capability.
Stephanie Barnett | TrustRadius Reviewer

Likelihood to Renew

LightCMS (discontinued)

No score
No answers yet
No answers on this topic

TrueCommerce Nexternal

TrueCommerce Nexternal 8.5
Based on 3 answers
I'm so happy with Nexternal I don't see myself using any other platform. We currently only use Nexternal for our web store, but we are looking to expand into the tasting rooms and offer mobile points of sale.
Kielly Lewis | TrustRadius Reviewer

Usability

LightCMS (discontinued)

No score
No answers yet
No answers on this topic

TrueCommerce Nexternal

TrueCommerce Nexternal 9.0
Based on 2 answers
Nexternal has been around for over a decade - they may have defined the ecommerce admin panel. That said, they could stand to update it a bit - adding more drag and drop functionality and integrating a more comprehensive CMS allowing your home page to be part of your ecommerce website.
Katie Partridge | TrustRadius Reviewer

Support Rating

LightCMS (discontinued)

No score
No answers yet
No answers on this topic

TrueCommerce Nexternal

TrueCommerce Nexternal 10.0
Based on 4 answers
Doreen and Lanette are my lovely ladies. They are always available and do whatever they can to make sure I am taken care of. They have always been there for me and I know they will always be there for me.
Kielly Lewis | TrustRadius Reviewer

Implementation Rating

LightCMS (discontinued)

No score
No answers yet
No answers on this topic

TrueCommerce Nexternal

TrueCommerce Nexternal 10.0
Based on 2 answers
I had help from start to finish. Doreen, my rep, was very patient, concise, clear, and she has always had the answers I need. Setting up your store is time consuming at first, but with the support system that Nexternal offers, it is painless.
Kielly Lewis | TrustRadius Reviewer

Alternatives Considered

LightCMS (discontinued)

We have looked at hundrends of CMS's and LightCMS is a perfect entry-level system for most of our small to mid sized clients. LightCMS's feature set is less complex than almost every other system and the actual interface is miles ahead of most other CMS systems. It's simply thought out better. It lacks sensibility and an API as well as other advanced features many more expensive or more DIY systems have, but the simplicity makes up for it.
John Reitz | TrustRadius Reviewer

TrueCommerce Nexternal

Nexternal is a much more basic system in terms of an OMS system but it has much more limitations compared to Submerse. Submerse however is a newer products with a ton of glitches and terrible reporting methods. If Nexternal created a POS system and revamped their shipping capabilities, I would choose Nexternal.
Stephanie Barnett | TrustRadius Reviewer

Return on Investment

LightCMS (discontinued)

  • While I always think the price could be cheaper, LightCMS is incredibly inexpensive if you consider the costs of hosting, support, and upgrading is all included.
  • As part of their partner program, we are able to control client accounts from our master account, making moving between clients easier and supporting them faster which ultimately makes our labor costs better.
John Reitz | TrustRadius Reviewer

TrueCommerce Nexternal

  • Because we are a development team who focuses on integrating Nexternal with our clients' sites, we can't speak to specific ROI or conversions, however, the length of time our clients stick with Nexternal says it all - in an industry where there are no shortage of choices in platforms, we have rarely ever moved a client from Nexternal to another platform. Instead, the vast majority of our clients who use Nexternal now either started off with the platform or moved to Nexternal from a less-than platform. We have clients who have been with Nexternal for over a decade, and that's really saying something.
  • In the 10+ years that we have worked with Nexternal we have developed a solid relationship that is built solely on trust. We don't get any commission for referring customers to their site, nor do they receive any commission for sending customers our way. We work together because we enjoy it and we know that the other is dependable and worthwhile.
Katie Partridge | TrustRadius Reviewer

Pricing Details

LightCMS (discontinued)

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

TrueCommerce Nexternal

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Rating Summary

Likelihood to Recommend

LightCMS (discontinued)
10.0
TrueCommerce Nexternal
9.2

Likelihood to Renew

LightCMS (discontinued)
TrueCommerce Nexternal
8.5

Usability

LightCMS (discontinued)
TrueCommerce Nexternal
9.0

Support Rating

LightCMS (discontinued)
TrueCommerce Nexternal
10.0

Implementation Rating

LightCMS (discontinued)
TrueCommerce Nexternal
10.0

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