What users are saying about
15 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener noreferrer'>trScore algorithm: Learn more.</a>
Score 8.6 out of 100
2 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener noreferrer'>trScore algorithm: Learn more.</a>
Score 8.4 out of 100

Likelihood to Recommend

Lightspeed Retail POS

It is perfect for any small business looking for inventory control, Tracking purchase history, and just an all round easy to use software for retail and beyond. I would not use it if I have only a few hundred items or was a larger company that can afford to build my own POS software.
Phil Meyers | TrustRadius Reviewer

PAR Brink POS

Brink just needs to continue to develop its technology for the every-changing industry.
Anonymous | TrustRadius Reviewer

Pros

Lightspeed Retail POS

  • Lightspeed Retail has great reports that are very easy to read and understand.
  • Lightspeed Retail is great to train new employees on because of its ease of use. There are not lots of different things that you have to learn just basics.
Bret Birdsong | TrustRadius Reviewer

PAR Brink POS

  • Brink has a simple interface for the team to use in their day to day.
  • Brink is mostly simple to reconfigure to our needs in the field.
Anonymous | TrustRadius Reviewer

Cons

Lightspeed Retail POS

  • Special orders are poorly organized.
  • SQL connectivity is non-existent if you just want to dump to a SQL instance somewhere to do your own reporting.
  • Open connectivity to e-commerce platforms: they want to force you to use their e-com platform, which is awful and non-standard.
Jeremy Smith | TrustRadius Reviewer

PAR Brink POS

  • Brink could update its hardware to the sign of the times with guest interactive POS.
  • Appears clunky at times with its processes and steps.
  • Brink needs to be able to edit it reporting features to get the desired result for time clock compliance especially in CA with Meal Break Laws.
  • Brink needs to integrate its time clock process in CA, for a team member to accept or decline time clock edits and to waive a mandatory break.
  • Brink needs better integration with KDS systems to do exactly what we need it to do as our business model develops into the future.
Anonymous | TrustRadius Reviewer

Usability

Lightspeed Retail POS

Lightspeed Retail POS 10.0
Based on 1 answer
Very easy to use and figure out without calling customer support which is also very responsive and helpful.
Phil Meyers | TrustRadius Reviewer

PAR Brink POS

No score
No answers yet
No answers on this topic

Support Rating

Lightspeed Retail POS

Lightspeed Retail POS 7.2
Based on 7 answers
I gave the rating of a 9 because ninety percent of the time when I talk to their support they're very helpful.One of the only real issues I have is there are times where the queue will be 7-9 people deep. When you have an error you don't know how to fix, sometimes this is very troubling.But overall their support is usually quick and friendly.
Anonymous | TrustRadius Reviewer

PAR Brink POS

PAR Brink POS 8.0
Based on 1 answer
I believe Brink has been very responsive to our needs and requests
Anonymous | TrustRadius Reviewer

Alternatives Considered

Lightspeed Retail POS

I searched through a few other POS systems however, lightspeed is the first and only that I have used. Because I can customize attributes for custom art projects they were my only option and for that reason we chose them.
Damon Gabriel | TrustRadius Reviewer

PAR Brink POS

I inherited Brink and it works for us for now. But as we grow in CA and other markets, Brink maybe becomes a challenge with time record compliance and the ability to perform up to expectations with KDS systems.
Anonymous | TrustRadius Reviewer

Return on Investment

Lightspeed Retail POS

  • It has had a very positive impact on business. There have been fewer mistakes by clerks and therefore less money lost.
  • We have not had any instances of outage of the server. This was not the case with the last system we used.
Bret Birdsong | TrustRadius Reviewer

PAR Brink POS

  • Positive impact on its simplicity with our growth and ability to teach and transform our business.
  • Negative impact on the business with time clock compliance in CA. We need more functionality for the Team Member experience in time clock management.
Anonymous | TrustRadius Reviewer

Pricing Details

Lightspeed Retail POS

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Lightspeed Retail POS Editions & Modules

Edition
Basic$79.00 ($69.00)1
Starter$119.00 ($99.00)1
Standard$139.00 ($119.00)1
Advanced$189.00 ($169.00)1
Pro$259.00 ($229.00)1
EnterpriseContact Sales
  1. per month (when billed annually)
Additional Pricing Details

PAR Brink POS

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

PAR Brink POS Editions & Modules

Additional Pricing Details

Add comparison