Based on 6 reviews and ratings
Limelight's tech support and their attitude are tremendous. They are always available, willing to assist and quick. They are problem solvers with a can-do attitude.
We used Limelight Networks (LLNW) for content storage and reporting. They continued to update and improve the platform. Their customer communication approach had evolved over the years to become very good.We webcast live events throughout North America and abroad from multiple locations for multiple clients, simultaneously.We built applications on top of LLNW infrastructure.
We found the LLNW business model and therefore workflow is not set up for multiple live webcasts. It can be done but it is not cost-effective as compared to competitors.While their contracts evolve to be more competitive, those original customers/supporters are trapped in old un-competitive contracts and sales blames the lawyers for their inability to make changes.
No setup fee
We have moved our live webcasting and archived hosting away from LLNW. There were some technical hurdles that we could not overcome, even with their technical support. For our business model, LLNW's fee structure was not competitive with others in their space.We do appreciate them for trying though.
We built our live and archived webcasting part of our business around the LLNW platform. We built a successful business with the assistance of their tools and network. Management is really working hard to ensure clients are happy and are being assisted by the organization.