Line Monitoring Software vs. Spiceworks Help Desk
Line Monitoring Software vs. Spiceworks Help Desk
Product | Rating | Most Used By | Product Summary | Starting Price |
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Line Monitoring Software | N/A | TruePath's Line Monitoring Software (LMS) is a cloud-based platform comprising: - Easy to use monitoring software - Customer centric graphs and reports (with data warehousing) - Built-in web portal for end customers | N/A | |
Spiceworks Help Desk | N/A | Spiceworks offers a set of free tools for IT network management and help desk support ticketing. The inventory management system essentially provides comprehensive device information for asset management. The Spiceworks Network Monitor provides information on observed IT for problem tracking and server performance monitoring. And finally, the Spiceworks Help Desk Software lets IT personnel stay on top of issues across the network with a ticketing system. Help desk roles with role-based… | N/A |
Line Monitoring Software | Spiceworks Help Desk | |||||||||||||||
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Editions & Modules | No answers on this topic |
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Offerings |
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Entry-level Setup Fee | No setup fee | No setup fee | ||||||||||||||
Additional Details | — | — | ||||||||||||||
More Pricing Information |
Line Monitoring Software | Spiceworks Help Desk | |
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Top Pros | No answers on this topic | |
Top Cons | No answers on this topic |
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Incident and problem management |
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Self Help Community |
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Multi-Channel Help |
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Line Monitoring Software | Spiceworks Help Desk | |
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Small Businesses | NinjaOne Score 9.2 out of 10 | Agiloft Flexible Service Desk Suite Score 9.0 out of 10 |
Medium-sized Companies | Intermapper Score 8.6 out of 10 | Agiloft Flexible Service Desk Suite Score 9.0 out of 10 |
Enterprises | Cisco Prime LAN Management (discontinued) Score 7.5 out of 10 | SAP Service Cloud Score 8.7 out of 10 |
All Alternatives | View all alternatives | View all alternatives |
Line Monitoring Software | Spiceworks Help Desk | |
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Likelihood to Recommend | - (0 ratings) | 8.8 (82 ratings) |
Likelihood to Renew | - (0 ratings) | 10.0 (29 ratings) |
Usability | - (0 ratings) | 8.6 (8 ratings) |
Availability | - (0 ratings) | 10.0 (3 ratings) |
Performance | - (0 ratings) | 8.0 (1 ratings) |
Support Rating | - (0 ratings) | 8.7 (26 ratings) |
Implementation Rating | - (0 ratings) | 10.0 (7 ratings) |
Product Scalability | - (0 ratings) | 10.0 (1 ratings) |
Line Monitoring Software | Spiceworks Help Desk | |
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Likelihood to Recommend | TruePath Technologies No answers on this topic | Spiceworks Ziff Davis |
Pros | TruePath Technologies No answers on this topic | Spiceworks Ziff Davis |
Cons | TruePath Technologies No answers on this topic | Spiceworks Ziff Davis |
Likelihood to Renew | TruePath Technologies No answers on this topic | Spiceworks Ziff Davis |
Usability | TruePath Technologies No answers on this topic | Spiceworks Ziff Davis |
Reliability and Availability | TruePath Technologies No answers on this topic | Spiceworks Ziff Davis |
Support Rating | TruePath Technologies No answers on this topic | Spiceworks Ziff Davis |
Implementation Rating | TruePath Technologies No answers on this topic | Spiceworks Ziff Davis |
Alternatives Considered | TruePath Technologies No answers on this topic | Spiceworks Ziff Davis |
Return on Investment | TruePath Technologies No answers on this topic | Spiceworks Ziff Davis |
ScreenShots | — |