What users are saying about
1 Ratings
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Score 6 out of 100
2 Ratings
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Score 9.9 out of 100

Likelihood to Recommend

Lingo

Lingo is great for small to mid sized company working with big box retailers that want to manage EDI in a cost effective but also time efficient manner. If you are looking for complete automation and integration, or a highly developed interface this is not the EDI platofrm for you
Caitlin McGlynn | TrustRadius Reviewer

Solgari Cloud Communications

Excellent for small and large companies. Great for sales staff who need to work remotely. No need for inside sales to be in the office all the time.
Liz Fulham | TrustRadius Reviewer

Feature Rating Comparison

Cloud PBX

Lingo
8.0
Solgari Cloud Communications
9.6
User templates
Lingo
8.0
Solgari Cloud Communications
8.0
Hosted PBX
Lingo
Solgari Cloud Communications
10.0
Multi-level Interactive Voice Response (IVR)
Lingo
Solgari Cloud Communications
10.0
Call reports
Lingo
Solgari Cloud Communications
10.0
Directory of employee names
Lingo
Solgari Cloud Communications
10.0

Call Management

Lingo
Solgari Cloud Communications
9.2
Answering rules
Lingo
Solgari Cloud Communications
10.0
Call recording
Lingo
Solgari Cloud Communications
10.0
Call park
Lingo
Solgari Cloud Communications
8.0
Call screening
Lingo
Solgari Cloud Communications
9.0
Message alerts
Lingo
Solgari Cloud Communications
9.0

Mobile apps

Lingo
Solgari Cloud Communications
10.0
Mobile app for Android
Lingo
Solgari Cloud Communications
10.0

Pros

Lingo

  • User friendly, easy to see what needs to be done for each retail partner and completing all required documents
  • Its price is competitive compared to other options
  • Nice that they don't send a million update and confirmation emails like some platforms
Caitlin McGlynn | TrustRadius Reviewer

Solgari Cloud Communications

  • Great call quality
  • Love that I've been able to listen into sales calls
  • Love that I've been able to record all our sales calls
  • Love that I've been able to whisper to staff on their sales calls, helping to answer the clients questions whilst they are still on the call
  • Great cloud technology that supports sales staff working remotely
Liz Fulham | TrustRadius Reviewer

Cons

Lingo

  • Cost setup for each retail partner is steep. In this digital age, it seems like a rip off to have to pay for this service
  • ERP/Warehouse integration - it does not have the ability to integrate with our ERP setup currently.
  • Sometimes there are just one too many steps to submit documents - wish it automatically prompted to the next submission step to remember to get through all steps more easily and not get lost in submitting documents
Caitlin McGlynn | TrustRadius Reviewer

Solgari Cloud Communications

  • 3CX keypad could be more intuitive
Liz Fulham | TrustRadius Reviewer

Alternatives Considered

Lingo

We used SPS for a brief time because our warehouse had the capability to integrate with this program. It was very expensive and the interface for manually processing was not user friendly or easy to navigate. The integration was going to be an additional large cost. Lingo, while it does not have the integration capabilities, was the lower cost and easier to use option. We could get things done quickly for a lower cost and easily teach our third party warehouse to help in the process.
Caitlin McGlynn | TrustRadius Reviewer

Solgari Cloud Communications

Solgari is way better than Skype or Google hangouts. I love the simplicity of it's usage and how easy the sales team can listen into and records calls.
Liz Fulham | TrustRadius Reviewer

Return on Investment

Lingo

  • It helps us save money on EDI processing
  • It was user friendly so we could have our warehouse take over helping us process ASNs and take over steps on processing EDI orders for no additional cost- this has saved our admin time needed for these orders
  • We were able to add all our retailer partners with specific requirements without issue. It helps us stream the processing and save time/money on these orders where the margins are not always great and the rules complicated
Caitlin McGlynn | TrustRadius Reviewer

Solgari Cloud Communications

  • Kept our costs low
  • Accelerate our revenue as the software is great for coaching new hires and sales staff
Liz Fulham | TrustRadius Reviewer

Pricing Details

Lingo

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?

Solgari Cloud Communications

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Rating Summary

Likelihood to Recommend

Lingo
6.0
Solgari Cloud Communications
10.0

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