What users are saying about
Top Rated
436 Ratings
49 Ratings
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Score 8 out of 100
Top Rated
436 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener noreferrer'>trScore algorithm: Learn more.</a>
Score 7.8 out of 100

Likelihood to Recommend

LinkedIn Sales Navigator for Gmail

Super functional, best for Android users, since the interface is best suited to that style. You might have to do a manual match between your Sales Navigator and your CRM. I am sure they will make more integrations for real estate as time goes on since we are a large player in the business to client followup arena.
Arcoma L. Lambert | TrustRadius Reviewer

Zoho CRM

Well suited for basic sales and pipeline management. Not appropriate if those leads or prospects need to be transferred into other organizations or companies. Good to use on more individualized sales teams, but not particularly great when it comes to collaborations. Limited tagging and chatting options for collaborative sales.If you are planning to work a pipeline to generate sales and are not in need of a great deal of communication between employees, this will be great for you.
Andrew McClean | TrustRadius Reviewer

Feature Rating Comparison

Prospecting

LinkedIn Sales Navigator for Gmail
8.7
Zoho CRM
Advanced search
LinkedIn Sales Navigator for Gmail
9.1
Zoho CRM
Identification of new leads
LinkedIn Sales Navigator for Gmail
8.6
Zoho CRM
List quality
LinkedIn Sales Navigator for Gmail
8.6
Zoho CRM
List upload/download
LinkedIn Sales Navigator for Gmail
8.6
Zoho CRM
Ideal customer targeting
LinkedIn Sales Navigator for Gmail
8.8
Zoho CRM
Load time/data access
LinkedIn Sales Navigator for Gmail
8.6
Zoho CRM

Sales Intelligence Data Standards

LinkedIn Sales Navigator for Gmail
8.5
Zoho CRM
Contact information
LinkedIn Sales Navigator for Gmail
7.5
Zoho CRM
Company information
LinkedIn Sales Navigator for Gmail
9.1
Zoho CRM
Industry information
LinkedIn Sales Navigator for Gmail
8.9
Zoho CRM

Data Augmentation & Lead Qualification

LinkedIn Sales Navigator for Gmail
8.5
Zoho CRM
Lead qualification process
LinkedIn Sales Navigator for Gmail
8.8
Zoho CRM
Smart lists and recommendations
LinkedIn Sales Navigator for Gmail
8.1
Zoho CRM
Salesforce integration
LinkedIn Sales Navigator for Gmail
8.7
Zoho CRM
Company/business profiles
LinkedIn Sales Navigator for Gmail
8.6
Zoho CRM
Alerts and reminders
LinkedIn Sales Navigator for Gmail
8.3
Zoho CRM
Data hygiene
LinkedIn Sales Navigator for Gmail
8.2
Zoho CRM
Automatic data refresh
LinkedIn Sales Navigator for Gmail
8.6
Zoho CRM
Tags
LinkedIn Sales Navigator for Gmail
8.6
Zoho CRM
Filters and segmentation
LinkedIn Sales Navigator for Gmail
8.8
Zoho CRM

Sales Intelligence Email Features

LinkedIn Sales Navigator for Gmail
8.1
Zoho CRM
Sales email templates
LinkedIn Sales Navigator for Gmail
8.2
Zoho CRM
Append emails to records
LinkedIn Sales Navigator for Gmail
8.0
Zoho CRM

Sales Force Automation

LinkedIn Sales Navigator for Gmail
Zoho CRM
7.7
Customer data management / contact management
LinkedIn Sales Navigator for Gmail
Zoho CRM
8.0
Workflow management
LinkedIn Sales Navigator for Gmail
Zoho CRM
8.1
Territory management
LinkedIn Sales Navigator for Gmail
Zoho CRM
7.7
Opportunity management
LinkedIn Sales Navigator for Gmail
Zoho CRM
8.0
Integration with email client (e.g., Outlook or Gmail)
LinkedIn Sales Navigator for Gmail
Zoho CRM
7.1
Contract management
LinkedIn Sales Navigator for Gmail
Zoho CRM
7.5
Quote & order management
LinkedIn Sales Navigator for Gmail
Zoho CRM
7.5
Interaction tracking
LinkedIn Sales Navigator for Gmail
Zoho CRM
8.3
Channel / partner relationship management
LinkedIn Sales Navigator for Gmail
Zoho CRM
7.5

Customer Service & Support

LinkedIn Sales Navigator for Gmail
Zoho CRM
7.5
Case management
LinkedIn Sales Navigator for Gmail
Zoho CRM
7.6
Call center management
LinkedIn Sales Navigator for Gmail
Zoho CRM
7.4
Help desk management
LinkedIn Sales Navigator for Gmail
Zoho CRM
7.6

Marketing Automation

LinkedIn Sales Navigator for Gmail
Zoho CRM
8.0
Lead management
LinkedIn Sales Navigator for Gmail
Zoho CRM
8.1
Email marketing
LinkedIn Sales Navigator for Gmail
Zoho CRM
8.0

CRM Project Management

LinkedIn Sales Navigator for Gmail
Zoho CRM
7.9
Task management
LinkedIn Sales Navigator for Gmail
Zoho CRM
8.1
Billing and invoicing management
LinkedIn Sales Navigator for Gmail
Zoho CRM
7.7
Reporting
LinkedIn Sales Navigator for Gmail
Zoho CRM
7.9

CRM Reporting & Analytics

LinkedIn Sales Navigator for Gmail
Zoho CRM
8.0
Forecasting
LinkedIn Sales Navigator for Gmail
Zoho CRM
7.8
Pipeline visualization
LinkedIn Sales Navigator for Gmail
Zoho CRM
8.0
Customizable reports
LinkedIn Sales Navigator for Gmail
Zoho CRM
8.2

Customization

LinkedIn Sales Navigator for Gmail
Zoho CRM
8.4
Custom fields
LinkedIn Sales Navigator for Gmail
Zoho CRM
8.5
Custom objects
LinkedIn Sales Navigator for Gmail
Zoho CRM
8.4
Scripting environment
LinkedIn Sales Navigator for Gmail
Zoho CRM
8.5
API for custom integration
LinkedIn Sales Navigator for Gmail
Zoho CRM
8.1

Security

LinkedIn Sales Navigator for Gmail
Zoho CRM
8.2
Single sign-on capability
LinkedIn Sales Navigator for Gmail
Zoho CRM
8.1
Role-based user permissions
LinkedIn Sales Navigator for Gmail
Zoho CRM
8.3

Social CRM

LinkedIn Sales Navigator for Gmail
Zoho CRM
7.4
Social data
LinkedIn Sales Navigator for Gmail
Zoho CRM
7.4
Social engagement
LinkedIn Sales Navigator for Gmail
Zoho CRM
7.4

Integrations with 3rd-party Software

LinkedIn Sales Navigator for Gmail
Zoho CRM
7.5
Marketing automation
LinkedIn Sales Navigator for Gmail
Zoho CRM
7.7
Compensation management
LinkedIn Sales Navigator for Gmail
Zoho CRM
7.3

Platform

LinkedIn Sales Navigator for Gmail
Zoho CRM
7.0
Mobile access
LinkedIn Sales Navigator for Gmail
Zoho CRM
7.0

Pros

LinkedIn Sales Navigator for Gmail

  • Has many filter capabilities for me to find exactly who I am looking for.
  • Integrates with other prospecting tools to create a well rounded with the information it can collect.
  • Integrates with SFDC- automatically uploads them as leads.
  • Integrates with Salesloft for me to easily start the cadence.
Alexa Terry | TrustRadius Reviewer

Zoho CRM

  • Zoho CRM has an incredible amount of features, from tagging contacts to social media integration (LinkedIn, Facebook, etc) and email capabilities.
  • Zoho CRM is very customizable. The entire look and feel of each page and account can be customized to fit your organization's needs.
  • Zoho CRM is just one of the products offered under Zoho's suite of software products. It easily integrates with other enterprise software like Zoho Project Management and Zoho email.
Adam Montgomery | TrustRadius Reviewer

Cons

LinkedIn Sales Navigator for Gmail

  • Sometimes it tells me I need to log into my LinkedIn profile when I've already logged in. It's weird. It seems to be when the email address is not found. Instead of just saying the email is not found, it tells me I need to log in. Just something I've noticed.
  • Sometimes I get this weird thing where I go to compose an email and instead of having it open all the way to the right, it opens all the way to my left. I'm pretty sure Rapportive is what's causing it. It doesn't happen very often but sometimes I see that.
Sam Dahl | TrustRadius Reviewer

Zoho CRM

  • I do wish it was a bit "smarter" that it could sense duplicate entries and simply update fields when it recognizes a dupe.
  • I wish it had an easier integration with our marketing platform, Hubspot.
  • I wish there was a way to mass update information, via spreadsheet upload, WITHOUT having the Zoho ID.
Ashley Gennett | TrustRadius Reviewer

Likelihood to Renew

LinkedIn Sales Navigator for Gmail

LinkedIn Sales Navigator for Gmail 10.0
Based on 2 answers
Rapportive is simple and great at what it does. Plus I anticipate they'll probably add more features in the future.
Michael D. Bower | TrustRadius Reviewer

Zoho CRM

Zoho CRM 7.6
Based on 19 answers
We went through an exhaustive process doing this evaluation and in the process took the time to really understand the objectives and requirements of all groups within the organization. Now that the system is in place it needs to be used and refined over a long period to time in order to get the full value. As a result you need to consider the long-term and renewal knowing that the system will get better the more you use it.
James Lochran | TrustRadius Reviewer

Usability

LinkedIn Sales Navigator for Gmail

No score
No answers yet
No answers on this topic

Zoho CRM

Zoho CRM 8.0
Based on 4 answers
There are some other paid apps. But Zoho CRM is decent for all kinds of businesses and it comes with a free price tag.
Oral Tosun | TrustRadius Reviewer

Support Rating

LinkedIn Sales Navigator for Gmail

No score
No answers yet
No answers on this topic

Zoho CRM

Zoho CRM 4.0
Based on 4 answers
Horrible experience. They should send regular apologies and refunds to all existing customers.
Ajay Gupta | TrustRadius Reviewer

Implementation Rating

LinkedIn Sales Navigator for Gmail

No score
No answers yet
No answers on this topic

Zoho CRM

Zoho CRM 8.0
Based on 4 answers
The CRM is only as good as the data you put into it. Spend the time up-front to clean up your old data sources prior to importing them into Zoho
Ron Sherwood | TrustRadius Reviewer

Alternatives Considered

LinkedIn Sales Navigator for Gmail

I used HubSpot and Rapportive at the same time. They are both helpful in contacting leads. The advantage of Rapportive is its add on and panel that automatically displays the information of your leads. You can also email and track a leads even if you don't open the full page of Sales Navigator
Anonymous | TrustRadius Reviewer

Zoho CRM

I tried a lot of different software trying to find the one that gave me everything, which I found within ZOHO. It wasn't the CRM that sold me on ZOHO, it was the Subscriptions and it's integration within CRM that sold me on ZOHO. I'm glad I picked it, the CRM has been easy to adapt to and easy for the boss to get the reports out he wants.
Scott French | TrustRadius Reviewer

Return on Investment

LinkedIn Sales Navigator for Gmail

  • Allows me to be much more efficient
  • More favourable reaction from prospect leading to better relationships...sales
  • Better API could make it more efficient
Anonymous | TrustRadius Reviewer

Zoho CRM

  • The organization which is helping our sales team not miss a beat! We are following up without having to dig for information etc.
  • We close more sales when we have a clear activity list and can assess leads etc but using the scoring options
  • We are able to get our work done in a user-friendly environment. It helps the day run much smoother.
Sarah Lohsl | TrustRadius Reviewer

Screenshots

Pricing Details

LinkedIn Sales Navigator for Gmail

General

Free Trial
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Entry-level set up fee?
No

LinkedIn Sales Navigator for Gmail Editions & Modules

Additional Pricing Details

Zoho CRM

General

Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Optional
$12*

* /user/month

Zoho CRM Editions & Modules

Edition
Standard$121
Professional$201
Enterprise$351
  1. per user, per month
Additional Pricing Details

Rating Summary

Likelihood to Recommend

LinkedIn Sales Navigator for Gmail
8.8
Zoho CRM
7.9

Likelihood to Renew

LinkedIn Sales Navigator for Gmail
10.0
Zoho CRM
7.6

Usability

LinkedIn Sales Navigator for Gmail
Zoho CRM
8.0

Reliability and Availability

LinkedIn Sales Navigator for Gmail
Zoho CRM
9.0

Performance

LinkedIn Sales Navigator for Gmail
Zoho CRM
9.0

Support Rating

LinkedIn Sales Navigator for Gmail
Zoho CRM
4.0

Online Training

LinkedIn Sales Navigator for Gmail
Zoho CRM
8.2

Implementation Rating

LinkedIn Sales Navigator for Gmail
Zoho CRM
8.0

Add comparison