Top Rated
603 Ratings
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Score 8.5 out of 100
32 Ratings
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Score 8.7 out of 100

Likelihood to Recommend

LinkedIn Sales Navigator

This is also a great tool that we use for a social selling approach. I've personally had lots of success with clients not responding and reaching out through LinkedIn to spark a conversation. What really makes a difference is having a tool that helps analyze businesses and their employees. The other side of this, besides just LinkedIn, is your ability to see companies and individuals as well as send messages without a limit, therefore increasing the effectiveness and scope of the impact for your business. It doesn't always do a great job of pulling in contact data. If you're looking to bulk search individuals this isn't the tool you would want to use.
Kevin Knudsen | TrustRadius Reviewer

SalesforceIQ CRM (Discontinued)

SalesforceIQ is a perfect CRM to start with and get your organization used to tracking customer contact. It was an easy setup and well adopted. It allowed us to rollout completely in just 30 days. We have seen a large increase in our ability to communicate. It may be lacking in some items if you already have a tracking method but was the perfect starting point for us.
Melanie Zehr | TrustRadius Reviewer

Feature Rating Comparison

Prospecting

LinkedIn Sales Navigator
8.0
SalesforceIQ CRM (Discontinued)
Advanced search
LinkedIn Sales Navigator
8.3
SalesforceIQ CRM (Discontinued)
Identification of new leads
LinkedIn Sales Navigator
7.9
SalesforceIQ CRM (Discontinued)
List quality
LinkedIn Sales Navigator
8.2
SalesforceIQ CRM (Discontinued)
List upload/download
LinkedIn Sales Navigator
7.2
SalesforceIQ CRM (Discontinued)
Ideal customer targeting
LinkedIn Sales Navigator
8.1
SalesforceIQ CRM (Discontinued)
Load time/data access
LinkedIn Sales Navigator
8.2
SalesforceIQ CRM (Discontinued)

Sales Intelligence Data Standards

LinkedIn Sales Navigator
8.0
SalesforceIQ CRM (Discontinued)
Contact information
LinkedIn Sales Navigator
7.7
SalesforceIQ CRM (Discontinued)
Company information
LinkedIn Sales Navigator
8.2
SalesforceIQ CRM (Discontinued)
Industry information
LinkedIn Sales Navigator
8.0
SalesforceIQ CRM (Discontinued)

Data Augmentation & Lead Qualification

LinkedIn Sales Navigator
7.7
SalesforceIQ CRM (Discontinued)
Lead qualification process
LinkedIn Sales Navigator
8.0
SalesforceIQ CRM (Discontinued)
Smart lists and recommendations
LinkedIn Sales Navigator
7.1
SalesforceIQ CRM (Discontinued)
Salesforce integration
LinkedIn Sales Navigator
7.3
SalesforceIQ CRM (Discontinued)
Company/business profiles
LinkedIn Sales Navigator
8.1
SalesforceIQ CRM (Discontinued)
Alerts and reminders
LinkedIn Sales Navigator
7.8
SalesforceIQ CRM (Discontinued)
Data hygiene
LinkedIn Sales Navigator
7.6
SalesforceIQ CRM (Discontinued)
Automatic data refresh
LinkedIn Sales Navigator
7.7
SalesforceIQ CRM (Discontinued)
Tags
LinkedIn Sales Navigator
7.8
SalesforceIQ CRM (Discontinued)
Filters and segmentation
LinkedIn Sales Navigator
7.9
SalesforceIQ CRM (Discontinued)

Sales Intelligence Email Features

LinkedIn Sales Navigator
7.7
SalesforceIQ CRM (Discontinued)
Sales email templates
LinkedIn Sales Navigator
7.8
SalesforceIQ CRM (Discontinued)
Append emails to records
LinkedIn Sales Navigator
7.5
SalesforceIQ CRM (Discontinued)

Sales Force Automation

LinkedIn Sales Navigator
SalesforceIQ CRM (Discontinued)
9.1
Customer data management / contact management
LinkedIn Sales Navigator
SalesforceIQ CRM (Discontinued)
9.0
Territory management
LinkedIn Sales Navigator
SalesforceIQ CRM (Discontinued)
9.5
Opportunity management
LinkedIn Sales Navigator
SalesforceIQ CRM (Discontinued)
8.0
Integration with email client (e.g., Outlook or Gmail)
LinkedIn Sales Navigator
SalesforceIQ CRM (Discontinued)
9.5
Quote & order management
LinkedIn Sales Navigator
SalesforceIQ CRM (Discontinued)
9.0
Interaction tracking
LinkedIn Sales Navigator
SalesforceIQ CRM (Discontinued)
9.5
Channel / partner relationship management
LinkedIn Sales Navigator
SalesforceIQ CRM (Discontinued)
9.0

Marketing Automation

LinkedIn Sales Navigator
SalesforceIQ CRM (Discontinued)
7.4
Lead management
LinkedIn Sales Navigator
SalesforceIQ CRM (Discontinued)
7.4

CRM Project Management

LinkedIn Sales Navigator
SalesforceIQ CRM (Discontinued)
9.0
Task management
LinkedIn Sales Navigator
SalesforceIQ CRM (Discontinued)
9.0
Billing and invoicing management
LinkedIn Sales Navigator
SalesforceIQ CRM (Discontinued)
9.0
Reporting
LinkedIn Sales Navigator
SalesforceIQ CRM (Discontinued)
9.0

CRM Reporting & Analytics

LinkedIn Sales Navigator
SalesforceIQ CRM (Discontinued)
9.0
Forecasting
LinkedIn Sales Navigator
SalesforceIQ CRM (Discontinued)
9.0
Pipeline visualization
LinkedIn Sales Navigator
SalesforceIQ CRM (Discontinued)
9.0
Customizable reports
LinkedIn Sales Navigator
SalesforceIQ CRM (Discontinued)
9.0

Customization

LinkedIn Sales Navigator
SalesforceIQ CRM (Discontinued)
9.1
Custom fields
LinkedIn Sales Navigator
SalesforceIQ CRM (Discontinued)
9.5
Custom objects
LinkedIn Sales Navigator
SalesforceIQ CRM (Discontinued)
9.0
Scripting environment
LinkedIn Sales Navigator
SalesforceIQ CRM (Discontinued)
9.0
API for custom integration
LinkedIn Sales Navigator
SalesforceIQ CRM (Discontinued)
9.0

Security

LinkedIn Sales Navigator
SalesforceIQ CRM (Discontinued)
9.3
Single sign-on capability
LinkedIn Sales Navigator
SalesforceIQ CRM (Discontinued)
9.5
Role-based user permissions
LinkedIn Sales Navigator
SalesforceIQ CRM (Discontinued)
9.0

Social CRM

LinkedIn Sales Navigator
SalesforceIQ CRM (Discontinued)
9.0
Social engagement
LinkedIn Sales Navigator
SalesforceIQ CRM (Discontinued)
9.0

Integrations with 3rd-party Software

LinkedIn Sales Navigator
SalesforceIQ CRM (Discontinued)
9.0
Marketing automation
LinkedIn Sales Navigator
SalesforceIQ CRM (Discontinued)
9.0
Compensation management
LinkedIn Sales Navigator
SalesforceIQ CRM (Discontinued)
9.0

Platform

LinkedIn Sales Navigator
SalesforceIQ CRM (Discontinued)
9.5
Mobile access
LinkedIn Sales Navigator
SalesforceIQ CRM (Discontinued)
9.5

Pros

LinkedIn Sales Navigator

  • LinkedIn Sales Navigator takes the guesswork out of contacting potential lead sources. Rather than spending an exorbitant amount of time and energy trying to find the right people you wish to connect with, it lets you drill down and find contacts on a granular level.
  • LinkedIn Sales Navigator has add-ons that we pay for, and they are well worth the cost. We are now able to send more LinkedIn InMails each month, and we get a higher response rate from recipients.
  • We use Salesforce, and LinkedIn Sales Navigator saves leads and contacts into this platform with a simple click. There is no need to enter information multiple times, which is a real time saver.
Kevan Wilkinson | TrustRadius Reviewer

SalesforceIQ CRM (Discontinued)

  • CRM Managment
  • Streamlining Sales Funnel
  • Providing data sets and analytics
Anonymous | TrustRadius Reviewer

Cons

LinkedIn Sales Navigator

  • With my current company I only have a limited amount of inMails that I can send per month (50) which limits my use of the product. I wish that I was able to have unlimited to get the full functionality.
  • One complaint I have about targeting specific types of prospects is that when you do narrow the list within a company sometimes unrelated prospects still come up in the search and you have to weed through them.
  • I wish that regular linkedIn and Sales Navigator could be linked together at least message wise so that you didn't have to remember if you sent a prospect a message through Navigator or just from being a contact.
Erika M. Barth | TrustRadius Reviewer

SalesforceIQ CRM (Discontinued)

  • SalesforceIQ has some reporting items that are a little harder to easily uncover but I have found work arounds or manually created reporting to get that information, such as number of times a salesperson was at a location.
  • Some of the upgrade items I would like to see are available in salesforce sales cloud that allow easier automation for marketing.
Melanie Zehr | TrustRadius Reviewer

Likelihood to Renew

LinkedIn Sales Navigator

LinkedIn Sales Navigator 10.0
Based on 2 answers
This question is a no-brainer. The tool is the industry standard for anyone tied to sales and marketing. The name "LinkedIn Sales Navigator" is synonymous with streamlining relevant customer and account data in an easy to use format that is actionable and intelligent. The focus on continuous improvement and richer means of communicating with customers and prospects is evident each time new features are rolled out. The social component of the tool even includes a gamification component to ensure that peers remain relevant among each other, which is refreshing and enjoyable for those who engage the tool on a daily basis.
Michael J. Towle | TrustRadius Reviewer

SalesforceIQ CRM (Discontinued)

No score
No answers yet
No answers on this topic

Usability

LinkedIn Sales Navigator

LinkedIn Sales Navigator 8.0
Based on 3 answers
It lets you pull people with specific titles in specific areas and with the criteria you choose--job changes, mutual connections based on schools, roles, and companies, etc. It is easy to upload these lists into other software or download and save them to a drive.
Vishakha Rao | TrustRadius Reviewer

SalesforceIQ CRM (Discontinued)

No score
No answers yet
No answers on this topic

Support Rating

LinkedIn Sales Navigator

LinkedIn Sales Navigator 9.0
Based on 2 answers
The tool speaks for itself, but the support is definitely a significant portion of why we use the tool. The company cares about their customer's success and it shows. We do not have to wait for long periods of time for the support team to respond; they do so in a timely manner, and virtually always with relevant insights and solutions.
Michael J. Towle | TrustRadius Reviewer

SalesforceIQ CRM (Discontinued)

No score
No answers yet
No answers on this topic

Implementation Rating

LinkedIn Sales Navigator

LinkedIn Sales Navigator 8.0
Based on 1 answer
I am unsure of the rollout, as I was not involved. I was an early adopter, and I have had a lot of success with the tool personally at multiple organizations, but I have no idea whether the implementation process encountered any errors. I can personally say that it works, and that I have not encountered significant issues with the tool since adoption, although a few issues like messages showing up as being unread even though they have been opened have been an on-again/off-again issues throughout the past few years. Overall, the company is doing a great job, and our implementation seems to have been effective.
Michael J. Towle | TrustRadius Reviewer

SalesforceIQ CRM (Discontinued)

No score
No answers yet
No answers on this topic

Alternatives Considered

LinkedIn Sales Navigator

The only other tool I've used similar to Sales Navigator is the free LInkedin. As I've said, it is a great tool for networking and can be used for prospecting. I feel like Linkedin has really spent a lot of time trying to make Sales Navigator a better, more powerful tool for people in sales.
Gary Kawamura | TrustRadius Reviewer

SalesforceIQ CRM (Discontinued)

We selected SalesforceIQ over Insightly because of the email automation they offered. Their app also seemed to be a little more robust. I highly recommend a trial before you make a decision. The trial with SalesforceIQ is what sold us on the product
Melanie Zehr | TrustRadius Reviewer

Return on Investment

LinkedIn Sales Navigator

  • In my last business, it enabled me to quickly target high value prospects and reach out to them. It led to enough success that I used it regularly.
  • It also offers and (I took advantage of) the ability to seek out introductions. This led to a large number of prospect conversations and some sales.
  • In my current business, we used it to beta test heavy outbound email campaigns, which it proved out because of the accuracy of the data.
Adam Boyd | TrustRadius Reviewer

SalesforceIQ CRM (Discontinued)

  • Not budget friendly for smaller start-ups.
Anonymous | TrustRadius Reviewer

Screenshots

LinkedIn Sales Navigator

Pricing Details

LinkedIn Sales Navigator

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

SalesforceIQ CRM (Discontinued)

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
No

Rating Summary

Likelihood to Recommend

LinkedIn Sales Navigator
8.5
SalesforceIQ CRM (Discontinued)
9.5

Likelihood to Renew

LinkedIn Sales Navigator
10.0
SalesforceIQ CRM (Discontinued)

Usability

LinkedIn Sales Navigator
8.0
SalesforceIQ CRM (Discontinued)

Support Rating

LinkedIn Sales Navigator
9.0
SalesforceIQ CRM (Discontinued)

Implementation Rating

LinkedIn Sales Navigator
8.0
SalesforceIQ CRM (Discontinued)

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