What users are saying about
Top Rated
603 Ratings
Top Rated
603 Ratings
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Score 8.5 out of 100
15 Ratings
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Score 9 out of 100

Likelihood to Recommend

LinkedIn Sales Navigator

This is also a great tool that we use for a social selling approach. I've personally had lots of success with clients not responding and reaching out through LinkedIn to spark a conversation. What really makes a difference is having a tool that helps analyze businesses and their employees. The other side of this, besides just LinkedIn, is your ability to see companies and individuals as well as send messages without a limit, therefore increasing the effectiveness and scope of the impact for your business. It doesn't always do a great job of pulling in contact data. If you're looking to bulk search individuals this isn't the tool you would want to use.
Kevin Knudsen | TrustRadius Reviewer

SalesforceIQ Inbox

When sending emails Salesforce Inbox provides valuable insights before sending. We usually send emails to clients and before Salesforce Inbox we would need to check in Salesforce to get details regarding the contact we are sending to. With the Salesforce Inbox there is no need to look in Salesforce as it is connected directly to Gmail or Outlook.
Long Dai | TrustRadius Reviewer

Feature Rating Comparison

Prospecting

LinkedIn Sales Navigator
8.0
SalesforceIQ Inbox
Advanced search
LinkedIn Sales Navigator
8.3
SalesforceIQ Inbox
Identification of new leads
LinkedIn Sales Navigator
7.9
SalesforceIQ Inbox
List quality
LinkedIn Sales Navigator
8.2
SalesforceIQ Inbox
List upload/download
LinkedIn Sales Navigator
7.2
SalesforceIQ Inbox
Ideal customer targeting
LinkedIn Sales Navigator
8.1
SalesforceIQ Inbox
Load time/data access
LinkedIn Sales Navigator
8.2
SalesforceIQ Inbox

Sales Intelligence Data Standards

LinkedIn Sales Navigator
8.0
SalesforceIQ Inbox
Contact information
LinkedIn Sales Navigator
7.7
SalesforceIQ Inbox
Company information
LinkedIn Sales Navigator
8.2
SalesforceIQ Inbox
Industry information
LinkedIn Sales Navigator
8.0
SalesforceIQ Inbox

Data Augmentation & Lead Qualification

LinkedIn Sales Navigator
7.7
SalesforceIQ Inbox
Lead qualification process
LinkedIn Sales Navigator
8.0
SalesforceIQ Inbox
Smart lists and recommendations
LinkedIn Sales Navigator
7.1
SalesforceIQ Inbox
Salesforce integration
LinkedIn Sales Navigator
7.3
SalesforceIQ Inbox
Company/business profiles
LinkedIn Sales Navigator
8.1
SalesforceIQ Inbox
Alerts and reminders
LinkedIn Sales Navigator
7.8
SalesforceIQ Inbox
Data hygiene
LinkedIn Sales Navigator
7.6
SalesforceIQ Inbox
Automatic data refresh
LinkedIn Sales Navigator
7.7
SalesforceIQ Inbox
Tags
LinkedIn Sales Navigator
7.8
SalesforceIQ Inbox
Filters and segmentation
LinkedIn Sales Navigator
7.9
SalesforceIQ Inbox

Sales Intelligence Email Features

LinkedIn Sales Navigator
7.7
SalesforceIQ Inbox
Sales email templates
LinkedIn Sales Navigator
7.8
SalesforceIQ Inbox
Append emails to records
LinkedIn Sales Navigator
7.5
SalesforceIQ Inbox

Pros

LinkedIn Sales Navigator

  • LinkedIn Sales Navigator takes the guesswork out of contacting potential lead sources. Rather than spending an exorbitant amount of time and energy trying to find the right people you wish to connect with, it lets you drill down and find contacts on a granular level.
  • LinkedIn Sales Navigator has add-ons that we pay for, and they are well worth the cost. We are now able to send more LinkedIn InMails each month, and we get a higher response rate from recipients.
  • We use Salesforce, and LinkedIn Sales Navigator saves leads and contacts into this platform with a simple click. There is no need to enter information multiple times, which is a real time saver.
Kevan Wilkinson | TrustRadius Reviewer

SalesforceIQ Inbox

  • Excellent response time.
  • Extensive notifications for all parties.
Brett Horton | TrustRadius Reviewer

Cons

LinkedIn Sales Navigator

  • With my current company I only have a limited amount of inMails that I can send per month (50) which limits my use of the product. I wish that I was able to have unlimited to get the full functionality.
  • One complaint I have about targeting specific types of prospects is that when you do narrow the list within a company sometimes unrelated prospects still come up in the search and you have to weed through them.
  • I wish that regular linkedIn and Sales Navigator could be linked together at least message wise so that you didn't have to remember if you sent a prospect a message through Navigator or just from being a contact.
Erika M. Barth | TrustRadius Reviewer

SalesforceIQ Inbox

  • Reports
  • Reminders
  • If [there is] too much data, bugs sometimes occur.
Anonymous | TrustRadius Reviewer

Likelihood to Renew

LinkedIn Sales Navigator

LinkedIn Sales Navigator 10.0
Based on 2 answers
This question is a no-brainer. The tool is the industry standard for anyone tied to sales and marketing. The name "LinkedIn Sales Navigator" is synonymous with streamlining relevant customer and account data in an easy to use format that is actionable and intelligent. The focus on continuous improvement and richer means of communicating with customers and prospects is evident each time new features are rolled out. The social component of the tool even includes a gamification component to ensure that peers remain relevant among each other, which is refreshing and enjoyable for those who engage the tool on a daily basis.
Michael J. Towle | TrustRadius Reviewer

SalesforceIQ Inbox

No score
No answers yet
No answers on this topic

Usability

LinkedIn Sales Navigator

LinkedIn Sales Navigator 8.0
Based on 3 answers
It lets you pull people with specific titles in specific areas and with the criteria you choose--job changes, mutual connections based on schools, roles, and companies, etc. It is easy to upload these lists into other software or download and save them to a drive.
Vishakha Rao | TrustRadius Reviewer

SalesforceIQ Inbox

No score
No answers yet
No answers on this topic

Support Rating

LinkedIn Sales Navigator

LinkedIn Sales Navigator 9.0
Based on 2 answers
The tool speaks for itself, but the support is definitely a significant portion of why we use the tool. The company cares about their customer's success and it shows. We do not have to wait for long periods of time for the support team to respond; they do so in a timely manner, and virtually always with relevant insights and solutions.
Michael J. Towle | TrustRadius Reviewer

SalesforceIQ Inbox

No score
No answers yet
No answers on this topic

Implementation Rating

LinkedIn Sales Navigator

LinkedIn Sales Navigator 8.0
Based on 1 answer
I am unsure of the rollout, as I was not involved. I was an early adopter, and I have had a lot of success with the tool personally at multiple organizations, but I have no idea whether the implementation process encountered any errors. I can personally say that it works, and that I have not encountered significant issues with the tool since adoption, although a few issues like messages showing up as being unread even though they have been opened have been an on-again/off-again issues throughout the past few years. Overall, the company is doing a great job, and our implementation seems to have been effective.
Michael J. Towle | TrustRadius Reviewer

SalesforceIQ Inbox

No score
No answers yet
No answers on this topic

Alternatives Considered

LinkedIn Sales Navigator

The only other tool I've used similar to Sales Navigator is the free LInkedin. As I've said, it is a great tool for networking and can be used for prospecting. I feel like Linkedin has really spent a lot of time trying to make Sales Navigator a better, more powerful tool for people in sales.
Gary Kawamura | TrustRadius Reviewer

SalesforceIQ Inbox

While I have not used many other automated email CRM integration systems, SalesforceIQ is hands down a crucial part of my daily work flow. I could not picture our company putting up the monthly numbers we are able to allocate without the efficiency and concise notification settings SalesforceIQ gives Everlasting Capital. I highly recommend if you're looking for fast integration results to update numerous departments within your company, to look into SalesforceIQ as it will make your daily tasks substantially easier while keeping all parties more thoroughly notified.
Brett Horton | TrustRadius Reviewer

Return on Investment

LinkedIn Sales Navigator

  • In my last business, it enabled me to quickly target high value prospects and reach out to them. It led to enough success that I used it regularly.
  • It also offers and (I took advantage of) the ability to seek out introductions. This led to a large number of prospect conversations and some sales.
  • In my current business, we used it to beta test heavy outbound email campaigns, which it proved out because of the accuracy of the data.
Adam Boyd | TrustRadius Reviewer

SalesforceIQ Inbox

  • Time is money! This makes it much faster for me to contact more prospects.
Nikkii Kashub | TrustRadius Reviewer

Pricing Details

LinkedIn Sales Navigator

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

SalesforceIQ Inbox

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Rating Summary

Likelihood to Recommend

LinkedIn Sales Navigator
8.5
SalesforceIQ Inbox
9.1

Likelihood to Renew

LinkedIn Sales Navigator
10.0
SalesforceIQ Inbox

Usability

LinkedIn Sales Navigator
8.0
SalesforceIQ Inbox

Support Rating

LinkedIn Sales Navigator
9.0
SalesforceIQ Inbox

Implementation Rating

LinkedIn Sales Navigator
8.0
SalesforceIQ Inbox

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