LinkedIn Sales Navigator vs. Zoho CRM

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
LinkedIn Sales Navigator
Score 8.6 out of 10
N/A
LinkedIn Sales Navigator is a sales intelligence software solution offered by LinkedIn.
$79.99
per month
Zoho CRM
Score 8.4 out of 10
N/A
Zoho CRM is a simple, very low-cost CRM option for the smaller end of the SMB segment. The product has several useful integrations with other products, including QuickBooks, and Google Apps and Google Docs. The product also has an integrated project management module.
$14
per month
Pricing
LinkedIn Sales NavigatorZoho CRM
Editions & Modules
Professional
$79.99
per month
Team
$134.99
per license
Enterprise
Contact sales team
Standard
$14.00
Per User/Per Month
Professional
$23.00
Per User/Per Month
Enterprise
$40.00
Per User/Per Month
Ultimate
$52.00
Per User/Per Month
Plus
$57.00
Per User/Per Month
Offerings
Pricing Offerings
LinkedIn Sales NavigatorZoho CRM
Free Trial
NoYes
Free/Freemium Version
NoYes
Premium Consulting/Integration Services
NoYes
Entry-level Setup FeeNo setup fee$14 /user/month
Additional Details
More Pricing Information
Community Pulse
LinkedIn Sales NavigatorZoho CRM
Considered Both Products
LinkedIn Sales Navigator
Chose LinkedIn Sales Navigator
I haven't used something quite like LinkedIn Sales Navigator. While mass email tools are useful for marketing efforts, Sales Navigator provides that level of trust and professionalism that is inherent with LinkedIn. It allows me to do a combination of targeted research and …
Chose LinkedIn Sales Navigator
The data is more up to date on LinkedIn Sales Navigators and it allows you to reach out to people from the tool using InMails. Recommendations are usually of good quality. The downside is you don't get a few personal details like email addresses or phone numbers to reach out to …
Chose LinkedIn Sales Navigator
Seems like ZoomInfo has more data, including email addresses and phone numbers. I chose LI Sales navigator because of price and because the features I had in a previous edition are no longer available. I will reevaluate this when my subscription renews.
Zoho CRM
Chose Zoho CRM
HUbSpot Is not Effective . Even though it has all Option its not user Friendly to Create Report and filter the leads like that so i switch to Zoho
Chose Zoho CRM
Helps to track contacts, updates from their current an previous organisation, market insights, trends, advancements. Leads can be converted in to qualified leads once there is a real opportunity, scope and budget associated with the scope identified. Leads have relationships …
Chose Zoho CRM
I particularly found HubSpot more costly than Zoho.
In addition to this, Zoho has multiple product options like Zoho bookings, Zoho Campaigns
in such a situation, it becomes very easy for us to use and track billing.
Chose Zoho CRM
I've selected Zoho because Zoho is very user friendly and not too expensive to use. It is a very good CRM platform if you're planning to implement and starting to use CRM for the first time. This platform is very good for the employee size of 10-100

Their customer service is …
Chose Zoho CRM
Salesforce is what we were using before we moved to Zoho and primarily was due to lack of support and especially lack of local support. We evaluated Freshworks CRM as well and they came a close second except for the reporting and analytics functionality and the limited options …
Top Pros
Top Cons
Features
LinkedIn Sales NavigatorZoho CRM
Prospecting
Comparison of Prospecting features of Product A and Product B
LinkedIn Sales Navigator
7.9
179 Ratings
4% above category average
Zoho CRM
-
Ratings
Advanced search8.2179 Ratings00 Ratings
Identification of new leads8.0177 Ratings00 Ratings
List quality7.9173 Ratings00 Ratings
List upload/download7.3118 Ratings00 Ratings
Ideal customer targeting8.2172 Ratings00 Ratings
Load time/data access7.8159 Ratings00 Ratings
Sales Intelligence Data Standards
Comparison of Sales Intelligence Data Standards features of Product A and Product B
LinkedIn Sales Navigator
7.2
177 Ratings
4% below category average
Zoho CRM
-
Ratings
Contact information6.7156 Ratings00 Ratings
Company information7.4177 Ratings00 Ratings
Industry information7.5172 Ratings00 Ratings
Data Augmentation & Lead Qualification
Comparison of Data Augmentation & Lead Qualification features of Product A and Product B
LinkedIn Sales Navigator
7.4
174 Ratings
1% above category average
Zoho CRM
-
Ratings
Lead qualification process6.0133 Ratings00 Ratings
Smart lists and recommendations7.7156 Ratings00 Ratings
Salesforce integration6.4128 Ratings00 Ratings
Company/business profiles8.6170 Ratings00 Ratings
Alerts and reminders8.0152 Ratings00 Ratings
Data hygiene7.1152 Ratings00 Ratings
Automatic data refresh7.1132 Ratings00 Ratings
Tags6.9126 Ratings00 Ratings
Filters and segmentation9.2160 Ratings00 Ratings
Sales Intelligence Email Features
Comparison of Sales Intelligence Email Features features of Product A and Product B
LinkedIn Sales Navigator
6.5
77 Ratings
14% below category average
Zoho CRM
-
Ratings
Sales email templates7.170 Ratings00 Ratings
Append emails to records5.965 Ratings00 Ratings
Sales Force Automation
Comparison of Sales Force Automation features of Product A and Product B
LinkedIn Sales Navigator
-
Ratings
Zoho CRM
7.9
289 Ratings
2% above category average
Customer data management / contact management00 Ratings8.4280 Ratings
Workflow management00 Ratings8.0267 Ratings
Territory management00 Ratings7.8197 Ratings
Opportunity management00 Ratings8.3253 Ratings
Integration with email client (e.g., Outlook or Gmail)00 Ratings7.9248 Ratings
Contract management00 Ratings7.9204 Ratings
Quote & order management00 Ratings7.7204 Ratings
Interaction tracking00 Ratings7.8250 Ratings
Channel / partner relationship management00 Ratings7.6192 Ratings
Customer Service & Support
Comparison of Customer Service & Support features of Product A and Product B
LinkedIn Sales Navigator
-
Ratings
Zoho CRM
7.6
222 Ratings
1% above category average
Case management00 Ratings7.7214 Ratings
Call center management00 Ratings7.2172 Ratings
Help desk management00 Ratings7.8189 Ratings
Marketing Automation
Comparison of Marketing Automation features of Product A and Product B
LinkedIn Sales Navigator
-
Ratings
Zoho CRM
8.1
267 Ratings
6% above category average
Lead management00 Ratings8.2262 Ratings
Email marketing00 Ratings8.0220 Ratings
CRM Project Management
Comparison of CRM Project Management features of Product A and Product B
LinkedIn Sales Navigator
-
Ratings
Zoho CRM
8.0
264 Ratings
5% above category average
Task management00 Ratings8.3249 Ratings
Billing and invoicing management00 Ratings7.7181 Ratings
Reporting00 Ratings8.1243 Ratings
CRM Reporting & Analytics
Comparison of CRM Reporting & Analytics features of Product A and Product B
LinkedIn Sales Navigator
-
Ratings
Zoho CRM
8.1
259 Ratings
5% above category average
Forecasting00 Ratings7.8217 Ratings
Pipeline visualization00 Ratings8.1236 Ratings
Customizable reports00 Ratings8.3250 Ratings
Customization
Comparison of Customization features of Product A and Product B
LinkedIn Sales Navigator
-
Ratings
Zoho CRM
7.9
278 Ratings
4% above category average
Custom fields00 Ratings8.4276 Ratings
Custom objects00 Ratings7.9223 Ratings
Scripting environment00 Ratings7.5179 Ratings
API for custom integration00 Ratings8.0204 Ratings
Security
Comparison of Security features of Product A and Product B
LinkedIn Sales Navigator
-
Ratings
Zoho CRM
8.4
267 Ratings
1% above category average
Single sign-on capability00 Ratings8.4232 Ratings
Role-based user permissions00 Ratings8.4262 Ratings
Social CRM
Comparison of Social CRM features of Product A and Product B
LinkedIn Sales Navigator
-
Ratings
Zoho CRM
8.0
166 Ratings
9% above category average
Social data00 Ratings8.1165 Ratings
Social engagement00 Ratings8.0157 Ratings
Integrations with 3rd-party Software
Comparison of Integrations with 3rd-party Software features of Product A and Product B
LinkedIn Sales Navigator
-
Ratings
Zoho CRM
7.9
211 Ratings
9% above category average
Marketing automation00 Ratings8.1208 Ratings
Compensation management00 Ratings7.8139 Ratings
Platform
Comparison of Platform features of Product A and Product B
LinkedIn Sales Navigator
-
Ratings
Zoho CRM
7.9
231 Ratings
6% above category average
Mobile access00 Ratings7.9231 Ratings
Best Alternatives
LinkedIn Sales NavigatorZoho CRM
Small Businesses
Lead411
Lead411
Score 9.1 out of 10
Salesmate
Salesmate
Score 9.8 out of 10
Medium-sized Companies
Lead411
Lead411
Score 9.1 out of 10
Creatio
Creatio
Score 9.3 out of 10
Enterprises
D&B Hoovers
D&B Hoovers
Score 8.9 out of 10
Creatio
Creatio
Score 9.3 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
LinkedIn Sales NavigatorZoho CRM
Likelihood to Recommend
8.0
(180 ratings)
8.3
(313 ratings)
Likelihood to Renew
8.0
(3 ratings)
7.4
(42 ratings)
Usability
6.0
(8 ratings)
8.0
(172 ratings)
Availability
-
(0 ratings)
8.9
(7 ratings)
Performance
-
(0 ratings)
8.3
(8 ratings)
Support Rating
9.0
(3 ratings)
6.2
(69 ratings)
In-Person Training
-
(0 ratings)
8.0
(1 ratings)
Online Training
-
(0 ratings)
5.8
(8 ratings)
Implementation Rating
8.0
(2 ratings)
5.5
(16 ratings)
Configurability
-
(0 ratings)
5.5
(114 ratings)
Contract Terms and Pricing Model
-
(0 ratings)
9.5
(21 ratings)
Ease of integration
-
(0 ratings)
7.1
(5 ratings)
Product Scalability
-
(0 ratings)
6.4
(6 ratings)
Professional Services
-
(0 ratings)
8.3
(7 ratings)
Vendor post-sale
-
(0 ratings)
8.1
(13 ratings)
Vendor pre-sale
-
(0 ratings)
8.2
(13 ratings)
User Testimonials
LinkedIn Sales NavigatorZoho CRM
Likelihood to Recommend
LinkedIn
If you are trying to grow your business via sales or get a message out, LinkedIn Sales Navigator would be a great investment. You can easily group businesses together based on their operations, business classification, etc. However, if you were looking for a less specific and refined approach, it may be less appropriate.
Read full review
Zoho
Interfacing with our target clients at the correct minute is crucial in today's society. Another valuable include is its capacity to coordinated with other programs. It helps me in keeping track of the every day work emails I send to my colleagues or get. Zoho CRM makes it straightforward to consequence or send out information agreeing to our needs. Zoho makes a difference keep in mind individuals by means of e-mail and pop-ups, which dispenses with the issue of overlooking follow-ups and reminders. This not as it were helps within the organization of this incredible instrument but moreover within the execution of data.
Read full review
Pros
LinkedIn
  • Search Functionality: LinkedIn Sales Navigator has one of the most powerful search functions. The filters are not unnecessary and some are very well thought of. You can drill down to finding a needle in a haystack of 20000 employee company when it comes to using LinkedIn Sales Navigator if done in the right manner.
  • Smart Links: Gone are the days of attached Decks. One can simply create their deck online using this feature on LinkedIn Sales Navigator, or even upload an existing ppt. A smart link is shareable as well as trackable for opens and clicks.
  • Fewer Clicks: With a single click, I can filter out decision-makers in any company. With a single click, I can import contacts from LinkedIn Sales Navigator to Salesforce. Lesser clicks are actually less stressful if you think.
Read full review
Zoho
  • Hooks into our website and can import data from forms.
  • Has great automation tools built in.
  • Reporting features are great.
  • Easy to learn, makes it easy for us to onboard new users onto it.
  • Fairly customizable. We have fine tuned it to work the way we need it to.
Read full review
Cons
LinkedIn
  • Inbox needs work - too much confusion around your LinkedIn inbox and Sales Nav inbox
  • Sorting - need a better, faster way to sort by for prospect lists and account lists
  • Only voluntarily shared information. No cross checking or using API’s like a ZoomInfo
Read full review
Zoho
  • Need some way to switch a field type without losing the pre-existing data.
  • The settings controls should be broken out differently - I don't like that I can't keep some users from exporting all contact records (i.e., the entire Contacts module) because if the export function is turned off, the export function of Reports for those same modules is also blocked.
  • Frustrating that only 3 custom lookup fields are allowed per module in our license.
Read full review
Likelihood to Renew
LinkedIn
This question is a no-brainer. The tool is the industry standard for anyone tied to sales and marketing. The name "LinkedIn Sales Navigator" is synonymous with streamlining relevant customer and account data in an easy to use format that is actionable and intelligent. The focus on continuous improvement and richer means of communicating with customers and prospects is evident each time new features are rolled out. The social component of the tool even includes a gamification component to ensure that peers remain relevant among each other, which is refreshing and enjoyable for those who engage the tool on a daily basis.
Read full review
Zoho
i have already renewed my subscription twice. I am in the 3rd Year now. I have been using it for a while and have been recommending to my friends as well.. have attended ZOHOLICs the annual program of zoho and it gave me new insights of managing the crm solutoin.
Read full review
Usability
LinkedIn
It lets you pull people with specific titles in specific areas and with the criteria you choose--job changes, mutual connections based on schools, roles, and companies, etc. It is easy to upload these lists into other software or download and save them to a drive.
Read full review
Zoho
The methodology of the 'out of the box' user interface is fairly easy to learn. In some cases however, the interface is not consistent throughout the software. Upgrades to the interface has certainly improved some of this--- but now we are seeing the same kinds of inconsistencies across Zoho apps, particularly those more recently added to their platform. This issue is not major in that everybody on staff seems able to learn how to work the programs--- it's just annoying and less than efficient when inconsistent user interfaces or inconsistent terms are used in the programs and/or the requisite documentation.
Read full review
Reliability and Availability
LinkedIn
No answers on this topic
Zoho
In my many years using Zoho, I think there were only 1 or 2 days when there was something happening and I was not able to log in. Sure, it wasn't fun and we all panicked a bit, but right after that, all was well and work-life continued. Being cloud based, I'm never worried about losing my iPhone, iPad or Laptop as I know I can log in anywhere on any device and workflow won't stop.
Read full review
Performance
LinkedIn
No answers on this topic
Zoho
I don't recall every having any issues with a page not loading due to it being a Zoho issue. Anytime I've had any issues with something being wonky, I clear cache and that has always solved the problem. Or a simply computer reboot and we're back, hard at work. Look, I don't expect any product to delivery 100%, 100% of the time but if I had any consistent ongoing issues, I would have left many years ago. I still keep my eyes open to what is new but after a quick evaluation, I know Zoho will long be my home.
Read full review
Support Rating
LinkedIn
The tool speaks for itself, but the support is definitely a significant portion of why we use the tool. The company cares about their customer's success and it shows. We do not have to wait for long periods of time for the support team to respond; they do so in a timely manner, and virtually always with relevant insights and solutions.
Read full review
Zoho
We did the training and that was a huge waste of money. The information provided was basic and the instructor was sloppy (he even forgot to turn off his mic when he used the restroom - no one should ever hear what we heard). I offered up a 9 because we were able to find what we needed on your website.
Read full review
In-Person Training
LinkedIn
No answers on this topic
Zoho
I attended a Zoho-Holics event in Austin, TX, several years ago, and it blew my mind. So many industries were represented using Zoho in so many different ways. It was unbelievable all that I learned from that experience, as there were features that I wasn't aware of that I immediately started using. Best of all, the trainers were patient and knowledgeable
Read full review
Online Training
LinkedIn
No answers on this topic
Zoho
There is an endless supply of YouTube videos from Zoho and the many Zoho partners/consultants. Plus, Zoho has it's own library of training videos and webinars to learn from plus an entire community at the ready to answer any questions. While Zoho has been available for many years, there are constantly new training videos and webinars available for the novice and the experienced users.
Read full review
Implementation Rating
LinkedIn
I am unsure of the rollout, as I was not involved. I was an early adopter, and I have had a lot of success with the tool personally at multiple organizations, but I have no idea whether the implementation process encountered any errors. I can personally say that it works, and that I have not encountered significant issues with the tool since adoption, although a few issues like messages showing up as being unread even though they have been opened have been an on-again/off-again issues throughout the past few years. Overall, the company is doing a great job, and our implementation seems to have been effective.
Read full review
Zoho
When you switch CRMs, you can automatically assume everything isn’t going to match up correctly. We had used Salesforce for 10+ years and had a ton of data and customizations. It was not a clean transfer, but we were able to sort it all out. The only issue that really bothered me was Zoho support. Even simple questions couldn’t be answered over chat, and we would have some team members try for hours to find the right answer
Read full review
Alternatives Considered
LinkedIn
linkedin has way better data cleanup and relevant contact information. It provides a great insight into how to target personally your prospects, and gives great engagement highlights. ZoomInfo is sometimes outdated, the prospect has moved companies or is no longer employed there-- alot of filtering through the weeds can be hard if you are trying to hit high metrics and make your time valuable
Read full review
Zoho
Free user access was one reason to use it more than any other software. Also, for a mid-size organization, the Salesforce cost was a little higher, and Pipedrive was almost similar to Zoho. As we were already using Zoho, we found no urgency to switch.
Read full review
Contract Terms and Pricing Model
LinkedIn
No answers on this topic
Zoho
I think Zoho CRM is priced at a reasonable amount. Simply put, you get what you pay for and Zoho does not disappoint. My organization is comfortable with what we pay and pleased with continually renewing the software. The billing frequency is just right. There are no complaints on our end
Read full review
Scalability
LinkedIn
No answers on this topic
Zoho
We're still in the early stages of scaling this across departments. We have high aspirations of doing this, but it takes time to migrate to the new system and to help people get acquainted of doing their work in a different way thru Zoho.
Read full review
Professional Services
LinkedIn
No answers on this topic
Zoho
In addition to being a user of Zoho CRM, we are a reseller as well. Often, at times our Partners request for on-boarding the platform configuration for them. During such requirements, we have utilized the Professional services team directly from the Zoho CRM team. Our partner feedback was quite positive, throughout.
Read full review
Return on Investment
LinkedIn
  • Helped warm up a few leads that I was having trouble getting in touch with via phone and email
  • Allowed me to better identify the key stakeholders at companies I was targeting
  • Kept me up to date on what was happening with my prospects and their companies.
Read full review
Zoho
  • because we are new to the CRM world, we wanted a product that was reasonably priced, yet had the features we were looking for
  • we have found a much higher customer engagement rate and ROI
  • we used to "lose" customers in our makeshift process. Now, all customers are being attended to.
Read full review
ScreenShots

Zoho CRM Screenshots

Screenshot of Deals - Cash in on all opportunities. Close more deals. Great sales management is all about prioritizing, tracking, and monitoring the deals in your pipeline. Zoho CRM gives you everything you need to manage deals across territories and sales structures.Screenshot of Activities - Keep track of all the tasks, meetings, calls, events, or activity records. Neatly organize the numerous records along with the activities associated to them such as follow-up, pre sales and post sales activities, phone conversations etc.