What users are saying about
3 Ratings
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Score 9.5 out of 100
3 Ratings
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Score 9 out of 100

Likelihood to Recommend

LinkPoint Connect

LinkPoint is great for people who spend a lot of time working inside outlook. It allows you to update and add records directly from outlook and it has some built-in duplicate prevention which is nice if you don’t have duplicate prevention measures in place. It’s fast and stable. A lot of our users were unable to use SFO due to it crashing outlook.
Anonymous | TrustRadius Reviewer

RO Reference Enablement

BL is great is you're going from a manual process to something more sophisticated. I'm not sure what the competitive landscape looks like with regards to Reference Software nowadays, but when we were evaluating a few years ago, BL was ahead of all other vendors in terms of functionality and integrations with SFDC
Katie Meeker | TrustRadius Reviewer

Pros

LinkPoint Connect

  • Very easy to use.
  • Easy to tag to contacts, accounts, and opportunities separately and at the same time.
  • Minimally invasive into the rest of my workflow.
Anonymous | TrustRadius Reviewer

RO Reference Enablement

  • The system provides more visibility into available references and prevents references from being over-used. It allows the client (reference) to choose how often they can be contacted in a given time period and provides a closed-loop feedback mechanism to make sure the client is providing positive responses.
  • Allows account executives (sales people) to easily request references based on: product Used, customer vertical, location, account size, expertise, etc.
  • Uses a “Five Star” method to show how relevant the answers are when a results are returned from a search.
Anonymous | TrustRadius Reviewer

Cons

LinkPoint Connect

  • Installation is a bit tricky for non tech savvy users.
  • Ability to sort/filter search results when looking for additional records.
  • The ability to mass create multiple contacts/leads from an email would be nice.
Anonymous | TrustRadius Reviewer

RO Reference Enablement

  • It could be cool if there was some automated built in surveys that could be used and attached to the reference. For example very short quick survey to the potential customer about how they felt about the reference, a short one to the sale rep involved to show if it was a good fit to bring the reference and potential customer together. Then show those collective results on the reference record and when searching for a reference.
  • I would like a better way to build and track points for those at the contact level of a reference and a the account level.
Tom Thomas | TrustRadius Reviewer

Likelihood to Renew

LinkPoint Connect

No score
No answers yet
No answers on this topic

RO Reference Enablement

RO Reference Enablement 10.0
Based on 2 answers
Boulder Logic is just so easy and is in Salesforce
Tom Thomas | TrustRadius Reviewer

Reliability and Availability

LinkPoint Connect

No score
No answers yet
No answers on this topic

RO Reference Enablement

RO Reference Enablement 9.0
Based on 1 answer
No known issues
Anonymous | TrustRadius Reviewer

Performance

LinkPoint Connect

No score
No answers yet
No answers on this topic

RO Reference Enablement

RO Reference Enablement 9.0
Based on 1 answer
No known issues
Anonymous | TrustRadius Reviewer

Support Rating

LinkPoint Connect

LinkPoint Connect 10.0
Based on 1 answer
Never had to use the support team, which probably means the product works well!
Anonymous | TrustRadius Reviewer

RO Reference Enablement

No score
No answers yet
No answers on this topic

Implementation Rating

LinkPoint Connect

No answers on this topic

RO Reference Enablement

The process of asking each reference how often they’d be willing to be contacted was the biggest task.
We made assumptions for current clients, and ask each new client once they become a customer.
Along with which specific skill-set they’d be willing to be a reference
Anonymous | TrustRadius Reviewer

Alternatives Considered

LinkPoint Connect

Cirrus Insight was a huge fail for us as it searched and pulled in matching records looking at all custom and standard email fields. We have a lot of emails fields that contained employee email addresses (for notifications) so it pulled in records that didn’t match making the results hard to search through.
Anonymous | TrustRadius Reviewer

RO Reference Enablement

While I was one of the decision makers in this process, I didn't sit on the demos for the other providers (I was brought in further in the sales process). My understanding from my team was that BL was much more configurable and support more robust integrations that the competitors
Katie Meeker | TrustRadius Reviewer

Return on Investment

LinkPoint Connect

  • It provides transparency into your outbound communication with customers.
Anonymous | TrustRadius Reviewer

RO Reference Enablement

  • Increase time to fill: All references are filled within 2.5 days or less. For a program that isn't managed by one person, full time, we look at this stat as a win for our organization. BL def. helped us in cutting down the time it takes to find a reference.
  • Increased employee efficiency: The customer marketing team still owns the day to day administration (approvals) of the system, but we've drastically cut down their effort. We no longer need to search for the reference (the sales reps now do this themselves) - and the triggers to the account managers have been a huge help in cutting down the time to approve.
  • Greater visibility: BL has allowed us to capture denial reasons - which means we know why a references is being denied - which means we can hide them from coming up in future search results.
Katie Meeker | TrustRadius Reviewer

Screenshots

Pricing Details

LinkPoint Connect

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Required
$16*

* per user per year

LinkPoint Connect Editions & Modules

Edition
LinkPoint Connect for Outlook + Salesforce$1921
LinkPoint Connect for IBM Notes + Salesforce$2281
LinkPoint Connect for Outlook + Microsoft Dynamics CRM$1921
LinkPoint Connect for IBM Notes + Microsoft Dynamics CRM$2281
  1. per user, per year
Additional Pricing Details
Subscriptions are billed annually. Discounts available for non-profits. Volume discounts available. LinkPoint Connect Solutions are available for Outlook and IBM Notes users. These include preconfigured implementations for Advologix, Apto, Apttus, FinancialForce.com, Jobscience, Navatar, Pardot, Salesforce Shield, and TaskRay.

RO Reference Enablement

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

RO Reference Enablement Editions & Modules

Additional Pricing Details

Add comparison