Linnworks vs. NetSuite ERP

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Linnworks
Score 8.2 out of 10
N/A
Linnworks is presented as a total commerce solution, and provides multi-channel order management for ecommerce. Linnworks connects, manages and automates commerce operations, powering businesses to sell wherever their customers are and capture every revenue opportunity.N/A
NetSuite ERP
Score 8.0 out of 10
N/A
NetSuite is a suite of ERP and accounting modules which is sold in various editions aimed at different size customers. The multi-country, multi-currency version is an additional module called OneWorld. Netsuite is a SaaS system and is not offered in an on-premise edition.N/A
Pricing
LinnworksNetSuite ERP
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
LinnworksNetSuite ERP
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional DetailsUsers subscribe to NetSuite for an annual license fee. The license is made up of three main components: core platform, optional modules and the number of users. There is also a one-time implementation fee for initial setup. New modules and users and can be added as a business grows.
More Pricing Information
Features
LinnworksNetSuite ERP
Payroll Management
Comparison of Payroll Management features of Product A and Product B
Linnworks
-
Ratings
NetSuite ERP
1.1
15 Ratings
147% below category average
Pay calculation00 Ratings1.013 Ratings
Benefit plan administration00 Ratings1.010 Ratings
Direct deposit files00 Ratings1.39 Ratings
Customization
Comparison of Customization features of Product A and Product B
Linnworks
-
Ratings
NetSuite ERP
9.1
74 Ratings
23% above category average
API for custom integration00 Ratings9.164 Ratings
Plug-ins00 Ratings9.447 Ratings
Security
Comparison of Security features of Product A and Product B
Linnworks
-
Ratings
NetSuite ERP
9.1
81 Ratings
11% above category average
Single sign-on capability00 Ratings9.262 Ratings
Role-based user permissions00 Ratings9.180 Ratings
Reporting & Analytics
Comparison of Reporting & Analytics features of Product A and Product B
Linnworks
-
Ratings
NetSuite ERP
9.1
72 Ratings
27% above category average
Dashboards00 Ratings9.171 Ratings
Standard reports00 Ratings9.170 Ratings
Custom reports00 Ratings9.170 Ratings
General Ledger and Configurable Accounting
Comparison of General Ledger and Configurable Accounting features of Product A and Product B
Linnworks
-
Ratings
NetSuite ERP
7.6
256 Ratings
0% below category average
Accounts payable00 Ratings8.3250 Ratings
Accounts receivable00 Ratings8.3231 Ratings
Global Financial Support00 Ratings9.426 Ratings
Primary and Secondary Ledgers00 Ratings9.428 Ratings
Journals and Reconciliations00 Ratings9.041 Ratings
Configurable Accounting00 Ratings9.435 Ratings
Standardized Processes00 Ratings9.337 Ratings
Inventory Management
Comparison of Inventory Management features of Product A and Product B
Linnworks
-
Ratings
NetSuite ERP
8.8
48 Ratings
11% above category average
Inventory tracking00 Ratings9.747 Ratings
Automatic reordering00 Ratings8.528 Ratings
Location management00 Ratings9.235 Ratings
Order Management
Comparison of Order Management features of Product A and Product B
Linnworks
-
Ratings
NetSuite ERP
8.7
205 Ratings
11% above category average
Pricing00 Ratings9.153 Ratings
Order entry00 Ratings8.1201 Ratings
Credit card processing00 Ratings8.437 Ratings
Cost of goods sold00 Ratings8.748 Ratings
Order Orchestration00 Ratings9.421 Ratings
Subledger and Financial Process
Comparison of Subledger and Financial Process features of Product A and Product B
Linnworks
-
Ratings
NetSuite ERP
7.3
197 Ratings
1% below category average
Billing Management00 Ratings8.4186 Ratings
Cash and Asset Management00 Ratings9.327 Ratings
Travel & Expense Management00 Ratings8.331 Ratings
Budgetary Control & Encumbrance Accounting00 Ratings8.527 Ratings
Period Close00 Ratings9.435 Ratings
Project Financial Management
Comparison of Project Financial Management features of Product A and Product B
Linnworks
-
Ratings
NetSuite ERP
6.3
32 Ratings
19% below category average
Budgeting and Forecasting00 Ratings5.926 Ratings
Project Costing00 Ratings5.823 Ratings
Cost Capture00 Ratings5.822 Ratings
Capital Project Management00 Ratings4.014 Ratings
Customer Contract Compliance00 Ratings9.413 Ratings
Project Revenue Recognition00 Ratings6.722 Ratings
Project Execution Management
Comparison of Project Execution Management features of Product A and Product B
Linnworks
-
Ratings
NetSuite ERP
4.0
17 Ratings
52% below category average
Project Planning and Scheduling00 Ratings8.514 Ratings
Task Insight for Project Managers00 Ratings3.311 Ratings
Project Mobile Functionality00 Ratings3.010 Ratings
Definable Resource Pools00 Ratings3.68 Ratings
Grants Management
Comparison of Grants Management features of Product A and Product B
Linnworks
-
Ratings
NetSuite ERP
3.1
12 Ratings
84% below category average
Award Lifecycle Management00 Ratings3.57 Ratings
Procurement
Comparison of Procurement features of Product A and Product B
Linnworks
-
Ratings
NetSuite ERP
3.3
19 Ratings
71% below category average
Bids Analyzed and Compared00 Ratings3.58 Ratings
Contract Authoring00 Ratings2.010 Ratings
Contract Repository00 Ratings3.58 Ratings
Requisitions-to-Purchase Orders Integrated00 Ratings3.613 Ratings
Supplier Management00 Ratings9.513 Ratings
Risk Management
Comparison of Risk Management features of Product A and Product B
Linnworks
-
Ratings
NetSuite ERP
3.2
11 Ratings
68% below category average
Risk Repository00 Ratings3.58 Ratings
Control Management00 Ratings2.011 Ratings
Control Efficiency Assessments00 Ratings3.57 Ratings
Issue Detection00 Ratings3.58 Ratings
Remediation and Certification00 Ratings3.58 Ratings
Logistics
Comparison of Logistics features of Product A and Product B
Linnworks
-
Ratings
NetSuite ERP
3.0
17 Ratings
78% below category average
Transportation Planning and Optimization00 Ratings2.89 Ratings
Transportation Execution Management00 Ratings2.88 Ratings
Trade and Customs Management00 Ratings2.88 Ratings
Fulfillment Management00 Ratings9.414 Ratings
Warehouse Workforce Management00 Ratings2.511 Ratings
Manufacturing
Comparison of Manufacturing features of Product A and Product B
Linnworks
-
Ratings
NetSuite ERP
8.9
16 Ratings
17% above category average
Production Process Design00 Ratings8.512 Ratings
Production Management00 Ratings8.514 Ratings
Configuration Management00 Ratings9.410 Ratings
Work Execution00 Ratings9.412 Ratings
Manufacturing Costs00 Ratings8.514 Ratings
Supply Chain
Comparison of Supply Chain features of Product A and Product B
Linnworks
-
Ratings
NetSuite ERP
7.8
131 Ratings
7% above category average
Forecasting00 Ratings7.717 Ratings
Inventory Planning00 Ratings7.4128 Ratings
Performance Monitoring00 Ratings8.514 Ratings
Product Lifecycle Management
Comparison of Product Lifecycle Management features of Product A and Product B
Linnworks
-
Ratings
NetSuite ERP
3.8
13 Ratings
62% below category average
Proposal Management00 Ratings2.610 Ratings
Product Master Data Management00 Ratings3.29 Ratings
Best Alternatives
LinnworksNetSuite ERP
Small Businesses
Webgility
Webgility
Score 8.9 out of 10
Acumatica
Acumatica
Score 8.7 out of 10
Medium-sized Companies
Accounting Seed
Accounting Seed
Score 8.3 out of 10
Infor VISUAL
Infor VISUAL
Score 7.4 out of 10
Enterprises
SAP Commerce Cloud
SAP Commerce Cloud
Score 8.4 out of 10
SAP Business ByDesign
SAP Business ByDesign
Score 7.5 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
LinnworksNetSuite ERP
Likelihood to Recommend
1.0
(2 ratings)
8.5
(354 ratings)
Likelihood to Renew
-
(0 ratings)
9.2
(49 ratings)
Usability
-
(0 ratings)
8.6
(231 ratings)
Availability
-
(0 ratings)
9.0
(16 ratings)
Performance
-
(0 ratings)
8.0
(15 ratings)
Support Rating
-
(0 ratings)
7.1
(215 ratings)
In-Person Training
-
(0 ratings)
7.3
(2 ratings)
Online Training
-
(0 ratings)
6.4
(10 ratings)
Implementation Rating
-
(0 ratings)
6.4
(17 ratings)
Configurability
-
(0 ratings)
8.7
(5 ratings)
Ease of integration
-
(0 ratings)
7.3
(3 ratings)
Product Scalability
-
(0 ratings)
9.0
(8 ratings)
Vendor post-sale
-
(0 ratings)
4.8
(2 ratings)
Vendor pre-sale
-
(0 ratings)
5.0
(1 ratings)
User Testimonials
LinnworksNetSuite ERP
Likelihood to Recommend
Linnworks
Would have recommended it 5 years ago, but now absolutely not a chance. Pricing is obscene and the service is appalling. Save yourself time and money by looking elsewhere. Linnworks has one advantage over other providers and that is their integrations with smaller eCommerce channels, this is not worth the money... You could employ someone for 5 minutes per day to pull smaller marketplaces onto a different service via CSV.
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NetSuite
Really in this hybrid environment, being up in the cloud and being able to securely access the data and work from anywhere, I think it's a real game changer for my team. So I really like the fact that NetSuite keeps up with security features and allows users to access it from anywhere.
Read full review
Pros
Linnworks
  • Ease of use for both me and my colleagues
  • Manages all inventory on multiple channels and marketplaces
  • Simple method of printing invoices and shipping labels saves so much time and requires no manual input
Read full review
NetSuite
  • NetSuite does analytics very well.
  • They do reporting very well. I love the ability to have control over how the information flows through my NetSuite, my user roles, and my responsibilities. I can assign certain tasks to certain people, and they do that and then also have the control to approve that and make sure it's done correctly.
  • Just being able to drill down into a particular GL account or into a particular line item and see what really makes that up and what's driving our certain costs.
Read full review
Cons
Linnworks
  • Pricing
  • Support
  • Features
Read full review
NetSuite
  • Honestly, right now, my biggest pain point is kind of our own doing, but I would appreciate a little bit more support and help in the area of performance management and kind of understanding how our application is built, what are the best choices for customizing or solving a problem in terms of performance, because our company is rather large, we have a lot of data coming in and out, and that has been an issue for us recently.
Read full review
Likelihood to Renew
Linnworks
No answers on this topic
NetSuite
NetSuite is able to cover all of our needs, spanning multiple departments and managerial levels. We use it daily for a multitude of functions, including creating promotions, estimating inventory, pulling historical reports, forecasting sales, and more. Overall, we're very satisfied with NetSuite as an ERP solution and recommend it to medium to large businesses.
Read full review
Usability
Linnworks
No answers on this topic
NetSuite
I have given this rating due to below use cases: - Order Management - Advanced Revenue Management - Invoicing - Automated Billing - Inbound and Outbound Integrations with applications such as Salesforce, Zip, Stripe, Mavenlink, Avalara, Floquast - Project management and billing - Training -Customer Support - Knowledge Article Support
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Reliability and Availability
Linnworks
No answers on this topic
NetSuite
It has been very reliable. I can only think of 1-2 times in 4.5 years that we have had issues getting in, and in each case were able to get back in within 1 hour. There has not been a major downtime
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Performance
Linnworks
No answers on this topic
NetSuite
Most of the time the performance is very good. Pages load in a few seconds; financial reports take less than 5 seconds; basic searches take a few seconds. But performance can be sporadic throughout the day and cause the run time to triple.
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Support Rating
Linnworks
No answers on this topic
NetSuite
The account rep changes quite often, which requires restarting. Suite Answers is a very good tool but can be hard to use for somebody who is not fully confident with Netsuite. Asking questions that are not already answered in Suite Answers can be rough. Training is readily available, but most of the time stays on the surface and doesn't answer medium to more advanced questions.
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In-Person Training
Linnworks
No answers on this topic
NetSuite
I had in person training for a day when first got the software. The training was good. The challenge was that there was a large gap between training and when we went live so we forgot quite a lot
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Online Training
Linnworks
No answers on this topic
NetSuite
Online training is quite strong. I have used for specific pieces of functionality.However it is not sufficient in all areas.
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Implementation Rating
Linnworks
No answers on this topic
NetSuite
I felt NetSuite Professional Services did an excellent job of guiding us in the implementation. I also felt our internal teams were a little resistant to the change and engagement of new software. Had we performed better engaging and buying into the new software, I would be able to rate the implementation better. Therefore, the lower number should not be viewed as a deficiency with the software or the professional services teams, but as an reminder of how important complete buy-in from the local users is.
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Alternatives Considered
Linnworks
As I have used Linnworks from day one, I constantly get contacted by Linnworks competitors asking me to try their system, however I cannot see any reason to move from a software package that we are all comfortable with, to a different system. It would seem pointless to move to a system that does not have the full functionality of Linnworks.
Read full review
NetSuite
Well, the reason why I'm with NetSuite is because obviously it beats out those other options quite considerably. It gave us the whole ecosystem that gave us everything we needed. I didn't need a dedicated administrator whose full-time job is to deal with it like our current system would need to really be useful. I can find people or train people how to use it right away. So for us, that really beats it out compared to the Sage and QuickBooks where we were looking at it from a perspective of, yeah, we can find people who are experts in those fields. They don't scale up to the size that we need as we're going to really quickly go from R&D company into doing tens of millions of dollars a year in revenue and activities. So that's where it beats us out over say Sage or QuickBooks is it's got that complete scalability. We can go to multiple subsidiaries, foreign currency, not a problem. It's got that full functionality.
Read full review
Scalability
Linnworks
No answers on this topic
NetSuite
We have been able to scale our business 25X without any major overhaul with Netsuite. Its dashboard setup makes onboarding new employees very easy and allows data to be shared across multiple offices. Its cloud setup does not put any pressure on IT to scale servers or other infrastructure. We have been able to become much more efficient in all aspects of the business.
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Return on Investment
Linnworks
  • None
  • None
  • None
Read full review
NetSuite
  • Positive impact, again, it's our source of truth, so we are able to not have questions about how much money we have in the bank or do we have enough material to build this job. Being able to know those things immediately is super valuable.
  • I mean it's the grease that skids the wheels that gets us to accomplish the things that we do in our business.
Read full review
ScreenShots

Linnworks Screenshots

Screenshot of Linnworks Order Management - Manage and process online sales from across your selling channels in one location.Screenshot of Linnworks Inventory Management - Avoid over- or underselling by tracking inventory across key selling channels from one central location.Screenshot of Linnworks Shipping Management - Improve customer experience by shipping and fulfilling orders faster with automated workflows.Screenshot of Linnworks Integrations - Expand the functionality of your ecommerce operations with Linnworks rich integrations ecosystem.Screenshot of Linnworks Insights - Stay in control of your business with the data points that matter.Screenshot of Linnworks puts Total Commerce Control at the center of your organization so you can: Manage multichannel inventory easily across multiple marketplaces. Optimize your order and fulfillment processes from a single location. Gain deep insights across your sales and operations for fast decision making.

NetSuite ERP Screenshots

Screenshot of one view into the most critical business processes.Screenshot of Mobile-friendly design