What users are saying about
10 Ratings
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Score 9.1 out of 100
7 Ratings
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Score 2.5 out of 100

Likelihood to Recommend

Liquid Web

LiquidWeb is web suited for small and large companies as they offer VPS and dedicated servers, from small to very big servers if you need lot of CPU, RAM or disk.
Francisco Mosse | TrustRadius Reviewer

Yahoo Small Business

I would tell a colleague to stay clear of Yahoo Web Hosting/Yahoo Small Business. Our business has been with Yahoo due to the fact that there was nothing else around at the time of our signing up with them. Since then there are much better alternatives as the fact that Yahoo has virtually no third party support really hurts it, and the fact that it is so barebones and hard to customize and work in the back end makes it so that you have to find one of the few expensive developers that specialize in Yahoo. This is another huge hurdle if you plan to build a good website.
Anonymous | TrustRadius Reviewer

Pros

Liquid Web

  • Customer Service — Amazing support, if needed.
  • Site Speed — Our website sped up by 50% just by moving our hosting to Liquid-Web.
  • Knowledge — We've learned a lot as an organization by following the Liquid Web blog.
Lindsay Halsey | TrustRadius Reviewer

Yahoo Small Business

  • Yahoo Web Hosting/Small Business is above else, cheap in pricing at the very least in terms of monthly costs.
  • The backend of Yahoo Web Hosting/ Small Business is customizable, assuming you can find one of the few developers that can code for it.
  • We were given a dedicated account manager though I believe it was because of how long we were with yahoo and how many complaints we had.
Anonymous | TrustRadius Reviewer

Cons

Liquid Web

  • Initially, the managed Wordpress platform had a few bugs, but it seems to be rock solid now.
  • One-click staging-to-live feature.
  • Improve reseller margins.
Anonymous | TrustRadius Reviewer

Yahoo Small Business

  • Extremely old and outdated back end.
  • Yahoo Web Hosting is at the very least customizable but everything beyond just running a simple store requires custom work that you will have to pay an expensive developer to fix for you.
  • Yahoo Web Hosting is a complete mess in terms of branding and policies. In the span of our last year with them, they went from Yahoo to Yahoo small business to Aabaco and then back to Yahoo and each time were assigned a different account manager.
  • Abysmal customer service, every time we had to open a ticket we had a customer service agent in India that could not fix our issue and we were eventually assigned an account manager after numerous complaints.
  • Barely any apps or app eco system on Yahoo.
  • Frequent down times caused by Yahoo Web Hosting cost our business lots of lost revenue.
  • So antiquated and backwards, they were one of the last companies that I know of to switch over to https, we reached out to them several times to switch our website to https and it took an agonizing amount of time for Yahoo to implement it for all their customers.
Anonymous | TrustRadius Reviewer

Support Rating

Liquid Web

Liquid Web 10.0
Based on 2 answers
No answer on this topic is available.

Yahoo Small Business

Yahoo Small Business 1.0
Based on 2 answers
The customer support for Yahoo Web hosting is a complete disaster. Every call is transferred to a technical support department that is in India which usually isn't an issue as that is the norm for a lot of businesses, however, this technical support team in Yahoo does not know how to diagnose issues or offer support. Every issue we had some, some critical like why is our website down were met with clueless customer support agents that would get back to us in 48 hours minimum. Eventually, we were given an account manager that actually did his best and was able to get to the right people at times for critical issues but it still was a complete hassle and waste of time every time we had any issue with Yahoo Web hosting.
Anonymous | TrustRadius Reviewer

Alternatives Considered

Liquid Web

The only other serious contender was DigitalOcean. Media Temple and GoDaddy are both terrible. While I liked DigitalOcean and the amount of flexibility it offered, we opted for a managed solution to lighten the workload for us. So, in the end, we picked Liquid-Web and we have been extremely happy with their service.
Tim Sleeper | TrustRadius Reviewer

Yahoo Small Business

After we departed Yahoo Web hosting we found out that there are numerous much better web hosting platforms, the main we focused on were Shopify, GoDaddy, BigCommerce, and WordPress. Between either is a much better alternative than Yahoo Web hosting as they all have much better third party support, more familiarity in the platforms which means more developers that are familiar with the platforms. Above all else, all three of these companies have stood the test of time and haven't rebranded themselves into different company names like Yahoo did with Aabaco and back and are much better for any small business.
Anonymous | TrustRadius Reviewer

Return on Investment

Liquid Web

  • Lower investment in server setup, maintenance and troubleshooting
  • Higher efficiency of development and deployment with reliable tools
Chris Putnam | TrustRadius Reviewer

Yahoo Small Business

  • Yahoo Web Hosting impacted our business in a very negative way with all the time we wasted and revenue we lost.
  • Our biggest loss of revenue was deciding to stay longer than we had to with Yahoo Web Hosting as the cost of moving to another platform was high but we had no choice.
  • Yahoo Web Hosting constantly interfered with our workflow with its lack of third party support and poor customer service and constant downtimes.
  • For instance when we wanted to find an inventory system for our business virtually NO ONE supported Yahoo.
Anonymous | TrustRadius Reviewer

Pricing Details

Liquid Web

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Yahoo Small Business

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

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