What users are saying about
9 Ratings
15 Ratings
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Score 9.3 out of 100
9 Ratings
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Score 7.5 out of 100

Likelihood to Recommend

Little Green Light

I LOVE Little Green Light! I was part of my old org's transition to this database, then I consulted a nonprofit and supported their transition to Little Green Light. Then, I started with my current org 2 years ago and moved us over. It's by far the best donor database I've used.
Emily Westlake, MNPL | TrustRadius Reviewer

NeonCRM

If you are looking for a quick and easy database option, which integrates breezily with email clients like MailChimp and Constant Contact, and has built-in credit/debit card processing capabilities, NeonCRM is a very good option. An affordable alternative to Salesforce or Raiser's Edge, it does lack some of their "bells and whistles" but gets the job done. On the one hand, Neon features a shallow learning curve and solid user interface, and is web based and mobile friendly. On the other hand, Neon might not be totally appropriate for large or national level organizations because some of the reporting seems less "robust" than pricier alternatives...
Thomas Phillips | TrustRadius Reviewer

Pros

Little Green Light

  • Saves time and steps when receiving, categorizing, and acknowledging donations.
  • It is a powerful relational database with the flexibility to view information in many different ways.
Bonnie Hammond | TrustRadius Reviewer

NeonCRM

  • NeonCRM allows you to build events, take registrations, and customize those events. Customizations include different ticketing options, add-ons, promotions, etc.
  • NeonCRM does a good job helping you track donors' activities/engagements.
  • It also provides a variety of reporting mechanisms - from dashboard snapshots to graphical reports - that allow you to review programs at a glance or in-depth.
Anonymous | TrustRadius Reviewer

Cons

Little Green Light

  • The mobile site is nonexistent - Not usually a major problem but can be when trying to access information away from a computer.
  • Support is only via email and to get a good response you need to have precise questions.
Anonymous | TrustRadius Reviewer

NeonCRM

  • Learning the ropes is largely accomplished by reading manuals and watching videos. I don't learn that way. I'd much prefer to be shown. I guess I'm old school.
  • They can be stingy with the customer support. We bought the big package and I still wind up going back to my salesperson to help me cut through any red tape to get what I need.
Lisa Steinberg | TrustRadius Reviewer

Support Rating

Little Green Light

Little Green Light 8.7
Based on 15 answers
They do not do phone support or chat support, only via email. Every time I have contacted them, they have responded and within 24 hours either solved the issue or explained that the software does not have the functionality.
Anonymous | TrustRadius Reviewer

NeonCRM

NeonCRM 7.0
Based on 2 answers
Honestly, I've not used support for NeonCRM except to read through help topics. Those have been decently helpful. But I can't speak to what other forms of support NeonCRM may offer.
Anonymous | TrustRadius Reviewer

Alternatives Considered

Little Green Light

LGL is significantly less expensive with higher functionality, easier for more users to access, and has more information easily viewable without pulling a formal report.
Megan Farkas | TrustRadius Reviewer

NeonCRM

NeonCRM can grow with us. We were able to implement a few features initially and, as time went on, incorporate others. We continue to do that.
Lora Zygman | TrustRadius Reviewer

Return on Investment

Little Green Light

  • Email communication has improved with our donors because they feel the email is addressed just to them.
  • We've been able to improve our donor management to include gift management and pledges.
Sheri Rettew | TrustRadius Reviewer

NeonCRM

  • Huge positive ROI in that is has alleviated the need for hand-processing of membership transactions
  • Huge positive ROI in that our reporting has been standardized
SarahAnn S. Whitbeck | TrustRadius Reviewer

Screenshots

Pricing Details

Little Green Light

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
No

Little Green Light Editions & Modules

Edition
Tier 1$39/mo OR $421 per year when paid annually (10% savings)1
Tier 2$49/mo OR $529 per year when paid annually (10% savings)2
Tier 3$59/mo OR $637 per year when paid annually (10% savings)3
Tier 4$69/mo OR $745 per year when paid annually4
  1. Up to 2,500 constituents
  2. Up to 5,000 constituents
  3. Up to 10,000 constituents
  4. Up to 20,000 constituents
Additional Pricing Details
Over 20,000 constituent records? Add $10/mo or $108/yr for each additional 10,000 records.

NeonCRM

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Optional

NeonCRM Editions & Modules

Edition
Essentials$501
Impact$1101
Empower$2001
  1. per month
Additional Pricing Details
All plans include unlimited system users, unlimited online forms, and unlimited ticket support. Essentials is a streamlined version of Neon designed for smaller nonprofits. Premium support options are included with Empower. All pricing is based on number of constituent records in each database. For more information, see our website.

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