Little Green Light offers headquartered in New Hampshire offers a donor management platform providing constituent profiles with membership management features in a SaaS application, as well as featuring communication, collaboration and organizational task automation.
$45
per month Up to 2,500 constituent records
PayPal Payments Pro
Score 8.0 out of 10
N/A
PayPal Payments Pro is an enterprise-class ecommerce payment solution, that provides payment processing security to build a professional-grade ecommerce site. It can be configured to meet business needs and works across devices. Users can tap into over 390 million active customer accounts around the globe.
$0.02
per transaction
Pricing
Little Green Light
PayPal Payments Pro
Editions & Modules
Tier 1
$45.00
per month Up to 2,500 constituent records
Tier 2
$60.00
per month Up to 5,000 constituent records
Tier 3
$75.00
per month Up to 10,000 constituent records
Tier 4
$90.00
per month Up to 20,000 constituent records
Tier 5
$105.00
per month Up to 30,000 constituent records
Tier 6
$120.00
per month Up to 40,000 constituent records
Tier 7
$135.00
per month Up to 50,000 constituent records
QR code Transactions
1.90% + fixed fee
per transaction
Charity Transactions
2.20% + fixed fee
per transaction
Commercial Transactions - In-Store
2.70% + fixed fee
per transaction
Commercial Transactions - Online
2.90% + fixed fee
per transaction
PayPal's pay later offers
2.90% + fixed fee
per transaction
Venmo
2.90% + fixed fee
per transaction
Offerings
Pricing Offerings
Little Green Light
PayPal Payments Pro
Free Trial
Yes
No
Free/Freemium Version
No
No
Premium Consulting/Integration Services
No
No
Entry-level Setup Fee
No setup fee
No setup fee
Additional Details
Over 50,000 constituent records? Add $15/mo for each additional 10k tier.
Discounts for prepayment: You can prepay for 12 months and get a 10% discount off your monthly price. Discounts also apply to prepayments of 3 months (2.5%) and 6 months (5%).
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More Pricing Information
Community Pulse
Little Green Light
PayPal Payments Pro
Features
Little Green Light
PayPal Payments Pro
Communications and Marketing
Comparison of Communications and Marketing features of Product A and Product B
Little Green Light
8.7
2 Ratings
28% above category average
PayPal Payments Pro
-
Ratings
Constituent engagement and marketing
8.72 Ratings
00 Ratings
Reporting and Analytics
Comparison of Reporting and Analytics features of Product A and Product B
Little Green Light
9.0
1 Ratings
31% above category average
PayPal Payments Pro
-
Ratings
Reporting and data visualization
9.01 Ratings
00 Ratings
Security and Platform
Comparison of Security and Platform features of Product A and Product B
When I came on board, we had a mess. We had so many gift types, categories, and campaigns that it was an epic disaster, and there was no way any reports could easily be pulled. With time, patience, and the bulk edit feature, I could clean up the mess and start again with set campaigns, funds, and appeals...We now have a clean slate for all data entered in 2023 and the future. Thank you for bulk edits
Paypal is great for personal payments as well as business payments for ecommerce of for paying monthly memberships. It is a user friendly software that needs little expertise to get used to. For larger payments, the fees become high therefore it is more suitable for payments of upto few hundred dollars.
Great support team! I was initially worried because they don't have a contact number, but they reply to support questions really quickly and are always helpful.
PayPal offers me the option of converting my currency deposited in my account to another currency, so I can complete all kinds of payments and send money to employees who are in another country for business reasons.
The mobile phone application is too fast, I can make payments to my employees in a matter of seconds without having to wait for the web version to load.
Scheduled payments are great. PayPal allows me to add a list of contacts to my PayPal Business account, and after adding the contacts, I can schedule payments for a specific day and time. It's easier to make automated payroll payments with PayPal.
I wish it had email formatting rather than integrating with MailChimp, but a small price to pay since it does in fact handle email communications. I've actually found that donors appreciate the "personal" touch versus the more polished, formatted email of MailChimp because they feel like the email went just to them.
Wish it had the ability to email year-end statements as easy as it is to print them.
Sometimes the UX flow would not deliver the customer back to our site, leaving orders in limbo "Pre-approved" status. The customer would call days later asking why we hadn't shipped it.
The PayPal logo on the checkout page can be kind of large and obtrusive.
They mention new features and programs on their login page, but it's hard to find any details on them deeper in the software.
We have had no issues with LIttle Green Light so I do not see us moving to another software platform at this time. We are all familiar with how to use it and we are a small and mighty team so we don't want to rock the boat too much. LOL
LGL support is absolutely unreal. Send a question straight from inside the software and within minutes you will receive a response from someone at the company who will help you. Most of the time, the person responding to my questions is one of the developers or owners of the company. They are kind, patient, and very helpful. The online knowledge base is very comprehensive as well.
Customer service representatives were unable to explain why customer in Australia were unable to make payments using our link. It turned out that customers in Australia must create an account. PayPal's user interface did not reveal this to our customers in Australia. There was plenty about this issue appearing in online forums and PayPal customer service couldn't explain this. This change in PayPal's usability happened between April and May of 2021 and was done without notice to vendors (like us).
Little Green Light blows these other two CRM's out of the water. {Little Green Light has] ease of use, user-friendly prompts, and more pertinent information is captured. Little Green Light is perfect for my small-sized Non-Profit organization.
I don't think there's really any competition here. There's Venmo (also owned by PayPal) who is now offering business accounts, but it still isn't quite the same. The closest thing in terms of ease of use would be Apple Pay or Google Pay (and there are a handful of others out there, but we offer Apple and Google Pay). As a business, I prefer Apple or Google Pay to PayPal Payments, but we offer either Google or Apple Pay, PayPal, and credit card options and PayPal is always right up there with credit cards. I don't foresee us ever getting rid of PayPal Payments as an option, but we do try to only offer it on request for higher ticket items or high dollar installment purchases.
In two years of using it, we went from $200,000 annually in donor revenue to $500,000. Many factors went into that, but the ease of communications through LGL is definitely one of them.
We went from managing communications with ~200 donors to ~400.
