LiveAction LiveNX vs. NETSCOUT TruView

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
LiveAction LiveNX
Score 8.3 out of 10
N/A
LiveAction’s LiveNX is a network performance monitoring and analytics platform. It supports packet-level, network-wide visibility and proactive alerts. It can be deployed on-premise, virtually, or in the cloud.N/A
TruView
Score 8.0 out of 10
N/A
NETSCOUT TruView is a unified network monitoring and APM tool. TruView is deployed as hardware on-premises, and it can automate capacity planning and environment discovery and configuration.N/A
Pricing
LiveAction LiveNXNETSCOUT TruView
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
LiveAction LiveNXTruView
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details——
More Pricing Information
Features
LiveAction LiveNXNETSCOUT TruView
Network Performance Monitoring
Comparison of Network Performance Monitoring features of Product A and Product B
LiveAction LiveNX
6.9
2 Ratings
18% below category average
NETSCOUT TruView
9.5
2 Ratings
14% above category average
Automated network device discovery7.22 Ratings10.02 Ratings
Network monitoring7.22 Ratings10.02 Ratings
Baseline threshold calculation5.01 Ratings10.02 Ratings
Alerts6.32 Ratings10.02 Ratings
Network capacity planning6.01 Ratings10.02 Ratings
Packet capture analysis7.22 Ratings10.02 Ratings
Network mapping6.32 Ratings10.02 Ratings
Customizable reports10.01 Ratings5.12 Ratings
Wireless infrastructure monitoring8.01 Ratings10.02 Ratings
Hardware health monitoring6.01 Ratings10.02 Ratings
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User Ratings
LiveAction LiveNXNETSCOUT TruView
Likelihood to Recommend
7.2
(3 ratings)
10.0
(2 ratings)
Support Rating
10.0
(1 ratings)
10.0
(1 ratings)
User Testimonials
LiveAction LiveNXNETSCOUT TruView
Likelihood to Recommend
LiveAction
From a packet tracing standpoint, it was easy to setup and analyze an issue we were having with eigrp errors between 2 data centers. Took a few minutes to stand up on both sides and compare the traffic to determine hellos weren't being sent. On the other spectrum, had it had the analytics of such products as Extrahop, it could have recognized and alerted us of an internal DNS attack we had.
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NETSCOUT
Netscout’s TruView monitoring system gives your IT department the perfect view of your network landscape. With the pulse hardware app, you can perform VoIP or HTTP network monitoring tests from specific remote locations and it will populate the analysis results into your console. This will give you perspective on how your sites are performing and detect any out of Service Level Agreement (SLA) performance even before users report it.
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Pros
LiveAction
  • Network QOS Assessment, and recommendations, and point-and-click remediation
  • Network L2/L3 Assessment, and recommendations, and point-and-click remediation
  • Network Security Assessment, and recommendations, and point-and-click remediation
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NETSCOUT
  • The app monitoring gives you the details to set different filters and do a quick identification of the root cause of the problem.
  • Remarkable ability to store details of performance to analyze baselining, run advance troubleshooting, error detection and catalog by trends.
  • The ability to sync with a device/interface whether is physical or virtual gives me the standpoint to set analysis upon network traffic across LAN or WAN and also get the insight of Cloud segments, setting the triggers to find out where the behavior changes to non-production traffic.
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Cons
LiveAction
  • I use it primarily as a monitoring tool from a security standpoint, so one complaint is that the filter creation process takes a little time to learn.
  • In the digital days of printing less, I do still need to print network diagrams for compliance documentation and some of the larger network diagrams documents do not print easily.
  • I wish the network connection lines were easier to see. They are typically very light and you have to drill down to see them more clearly.
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NETSCOUT
  • Product features are sometimes overwhelming if the IT team is not used to this technology. For a small and mid-size company, the number of settings and work that is needed to implement the solution could be a long and exhausting process.
  • A "lite" version of Visual TruView could help a lot to small sized environments looking to develop the solution.
  • I would like to add some mitigation tools for simple/common problems that could be easily managed by a monitoring tool like Netscout TruView.
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Support Rating
LiveAction
Can't really rate this, we never had to call support. The product wasn't complicated to setup and learn. We have a high level of network knowledge so the product was self-explanatory.
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NETSCOUT
As mentioned before, our deployment success depended on their expertise. Recommendations and overall response from their support engineers was out of this world. We, as supporters ourselves, are very critical in regards to the response times and knowledge of support services representatives. Often they just want to resolve your ticket not caring about the result, or focus only on the performance review we could give them. That's a standard behavior in most overseas support centers. The TruView engineers and management cared about us, our needs, and how they delivered the help we needed.
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Alternatives Considered
LiveAction
There is not any other product that does exactly what LiveAction does. Some come about halfway close, like scrutinizer by Plixer. However, there is a gap with that product as it doesn't give proper quality of service recommendations, or to update l2/l3 configs to head off problems. Plixer's scrutinizer product costs about the same. It was a no-brainer to pick LiveAction.
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NETSCOUT
Visual TruView is a solid competitor with solutions such as SolarWinds NPM, Nagios, PRTG, or SolarWinds NTA. Why we chose TruView was because it goes straight to what we were looking for, no hidden modules or subscriptions to secondaries licensing terms, to get the results that we were expecting. TruView takes it to another level.
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Return on Investment
LiveAction
  • Real time insight to network issues whether security related or not.
  • Great reporting features for executives.
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NETSCOUT
  • Tool consolidation, an amazing GUI that shows the most from the very beginning helping the IT Teams to set their own dashboards according to their needs.
  • When they meant one price tag, that's it! You won't get a headache after the purchase process is done.
  • Better be ready to set the scales your organization requires because if you miss something in the design you could get an application size that overrides your initial budget.
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ScreenShots