What users are saying about
16 Ratings
8 Ratings
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Score 7.8 out of 100
16 Ratings
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Score 8.1 out of 100

Likelihood to Recommend

LiveAction LiveNX

From a packet tracing standpoint, it was easy to setup and analyze an issue we were having with eigrp errors between 2 data centers. Took a few minutes to stand up on both sides and compare the traffic to determine hellos weren't being sent. On the other spectrum, had it had the analytics of such products as Extrahop, it could have recognized and alerted us of an internal DNS attack we had.
Anonymous | TrustRadius Reviewer

TruView

Netscout’s TruView monitoring system gives your IT department the perfect view of your network landscape. With the pulse hardware app, you can perform VoIP or HTTP network monitoring tests from specific remote locations and it will populate the analysis results into your console. This will give you perspective on how your sites are performing and detect any out of Service Level Agreement (SLA) performance even before users report it.
Claudio Hoffer | TrustRadius Reviewer

Feature Rating Comparison

Network Performance Monitoring

LiveAction LiveNX
7.3
TruView
9.5
Automated network device discovery
LiveAction LiveNX
7.9
TruView
10.0
Network monitoring
LiveAction LiveNX
7.9
TruView
10.0
Baseline threshold calculation
LiveAction LiveNX
5.0
TruView
9.9
Alerts
LiveAction LiveNX
7.3
TruView
10.0
Network capacity planning
LiveAction LiveNX
6.0
TruView
10.0
Packet capture analysis
LiveAction LiveNX
7.9
TruView
9.9
Network mapping
LiveAction LiveNX
7.3
TruView
10.0
Customizable reports
LiveAction LiveNX
10.0
TruView
5.2
Wireless infrastructure monitoring
LiveAction LiveNX
8.0
TruView
10.0
Hardware health monitoring
LiveAction LiveNX
6.0
TruView
10.0

Pros

LiveAction LiveNX

  • Network QOS Assessment, and recommendations, and point-and-click remediation
  • Network L2/L3 Assessment, and recommendations, and point-and-click remediation
  • Network Security Assessment, and recommendations, and point-and-click remediation
Anonymous | TrustRadius Reviewer

TruView

  • The app monitoring gives you the details to set different filters and do a quick identification of the root cause of the problem.
  • Remarkable ability to store details of performance to analyze baselining, run advance troubleshooting, error detection and catalog by trends.
  • The ability to sync with a device/interface whether is physical or virtual gives me the standpoint to set analysis upon network traffic across LAN or WAN and also get the insight of Cloud segments, setting the triggers to find out where the behavior changes to non-production traffic.
Victor Arana | TrustRadius Reviewer

Cons

LiveAction LiveNX

  • I use it primarily as a monitoring tool from a security standpoint, so one complaint is that the filter creation process takes a little time to learn.
  • In the digital days of printing less, I do still need to print network diagrams for compliance documentation and some of the larger network diagrams documents do not print easily.
  • I wish the network connection lines were easier to see. They are typically very light and you have to drill down to see them more clearly.
Randy Zuehlke | TrustRadius Reviewer

TruView

  • Product features are sometimes overwhelming if the IT team is not used to this technology. For a small and mid-size company, the number of settings and work that is needed to implement the solution could be a long and exhausting process.
  • A "lite" version of Visual TruView could help a lot to small sized environments looking to develop the solution.
  • I would like to add some mitigation tools for simple/common problems that could be easily managed by a monitoring tool like Netscout TruView.
Claudio Hoffer | TrustRadius Reviewer

Support Rating

LiveAction LiveNX

LiveAction LiveNX 10.0
Based on 1 answer
Can't really rate this, we never had to call support. The product wasn't complicated to setup and learn. We have a high level of network knowledge so the product was self-explanatory.
Anonymous | TrustRadius Reviewer

TruView

TruView 10.0
Based on 1 answer
As mentioned before, our deployment success depended on their expertise. Recommendations and overall response from their support engineers was out of this world. We, as supporters ourselves, are very critical in regards to the response times and knowledge of support services representatives. Often they just want to resolve your ticket not caring about the result, or focus only on the performance review we could give them. That's a standard behavior in most overseas support centers. The TruView engineers and management cared about us, our needs, and how they delivered the help we needed.
Claudio Hoffer | TrustRadius Reviewer

Alternatives Considered

LiveAction LiveNX

There is not any other product that does exactly what LiveAction does. Some come about halfway close, like scrutinizer by Plixer. However, there is a gap with that product as it doesn't give proper quality of service recommendations, or to update l2/l3 configs to head off problems. Plixer's scrutinizer product costs about the same. It was a no-brainer to pick LiveAction.
Anonymous | TrustRadius Reviewer

TruView

Visual TruView is a solid competitor with solutions such as SolarWinds NPM, Nagios, PRTG, or SolarWinds NTA. Why we chose TruView was because it goes straight to what we were looking for, no hidden modules or subscriptions to secondaries licensing terms, to get the results that we were expecting. TruView takes it to another level.
Victor Arana | TrustRadius Reviewer

Return on Investment

LiveAction LiveNX

  • Real time insight to network issues whether security related or not.
  • Great reporting features for executives.
Randy Zuehlke | TrustRadius Reviewer

TruView

  • Tool consolidation, an amazing GUI that shows the most from the very beginning helping the IT Teams to set their own dashboards according to their needs.
  • When they meant one price tag, that's it! You won't get a headache after the purchase process is done.
  • Better be ready to set the scales your organization requires because if you miss something in the design you could get an application size that overrides your initial budget.
Victor Arana | TrustRadius Reviewer

Pricing Details

LiveAction LiveNX

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

TruView

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Rating Summary

Likelihood to Recommend

LiveAction LiveNX
7.9
TruView
10.0

Support Rating

LiveAction LiveNX
10.0
TruView
10.0

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