LiveAction LiveNX vs. Splunk Infrastructure Monitoring

From a packet tracing standpoint, it was easy to setup and analyze an issue we were having with eigrp errors between 2 data centers. Took a few minutes to stand up on both sides and compare the traffic to determine hellos weren't being sent. On the other spectrum, had it had the analytics of such products as Extrahop, it could have recognized and alerted us of an internal DNS attack we had.

Incentivized

Splunk Infrastructure Monitoring is well suited for any complicated environment where you have apps and servers across multiple clouds and platforms and products. If you have a data centre where all your apps and servers are in one single network, you could probably get away with older solutions. But for any modern, complex, hybrid-cloud microservices environment, Splunk Infrastructure Monitoring is a must-have.

Incentivized

• Network QOS Assessment, and recommendations, and point-and-click remediation
• Network L2/L3 Assessment, and recommendations, and point-and-click remediation
• Network Security Assessment, and recommendations, and point-and-click remediation

Incentivized

• SignalFX handles historical metric aggregation exceptionally well, providing a multifaceted approach to event detection based on anomalies.
• SignalFX's cost is incredibly flexible with their pricing model of DPM (data-point per minute) vs the traditional "per host" model that most monitoring SaaS use.
• SignalFX support is responsive and knowledgeable, very eager to help solve your immediate problems.
• SignalFX integrations is vast and constantly growing, making adoption easy even when multiple different open-source technologies are used in your stack.

Incentivized

• I use it primarily as a monitoring tool from a security standpoint, so one complaint is that the filter creation process takes a little time to learn.
• In the digital days of printing less, I do still need to print network diagrams for compliance documentation and some of the larger network diagrams documents do not print easily.
• I wish the network connection lines were easier to see. They are typically very light and you have to drill down to see them more clearly.

Incentivized

• Better integration with our clients (native mobile clients SDKs will be great).
• A way to easily tag filters and move them across metrics/formula.
• Alert system to easy false [alarm] and hard to configure.
• Be able to have group more dimensions (and have more values on each).

Incentivized

Good: Stable system with low error rate Easy to use for simple use cases Bad: UI is not very clear for complex usage Mobile view (when logged in from phone) is bad No library for .net

Incentivized

I find that learning the interface can take some time. We need a better show-and-tell on how the Teams pages, Dashboard Groups, Dashboards and charts delay. Advance SignalFlow is sometimes hard to build. Some better samples of advanced SignalFlow would be helpful. For example, Splunk SPL has a vast resource of examples.

Incentivized

Can't really rate this, we never had to call support. The product wasn't complicated to setup and learn. We have a high level of network knowledge so the product was self-explanatory.

Incentivized

There is not any other product that does exactly what LiveAction does. Some come about halfway close, like scrutinizer by Plixer. However, there is a gap with that product as it doesn't give proper quality of service recommendations, or to update l2/l3 configs to head off problems. Plixer's scrutinizer product costs about the same. It was a no-brainer to pick LiveAction.

Incentivized

They’re not for the same purpose but we’re using NewRelic and Honeycomb for monitoring purposes. NewRelic is used for HTTP client monitoring for system related throughput, error, database and external client monitoring. Honeycomb is used to monitor actual HTTP request/response values. Splunk [Infrastructure Monitoring] is used for real-time application related throughout and error monitoring.

Incentivized

• Real time insight to network issues whether security related or not.
• Great reporting features for executives.

Incentivized

• Reduced downtime.
• Caused us to get a lot of spam when we redeployed apps and old instances stopped sending metrics. Muting alerts solves this, but people often forget to do it or do it incorrectly.
• Helped us find historical info about instances/apps.

Incentivized