What users are saying about
4 Ratings
8 Ratings
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Score 7.7 out of 100
4 Ratings
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Score 9.6 out of 100

Likelihood to Recommend

LiveAction LiveNX

From a packet tracing standpoint, it was easy to setup and analyze an issue we were having with eigrp errors between 2 data centers. Took a few minutes to stand up on both sides and compare the traffic to determine hellos weren't being sent. On the other spectrum, had it had the analytics of such products as Extrahop, it could have recognized and alerted us of an internal DNS attack we had.
Anonymous | TrustRadius Reviewer

TotalView

TotalView is well suited for an infrastructure where you are looking for a cost-effective, additive network management tool for in-depth device diagnostic information. This will not be a one-stop shop application, but it does what is advertised very well. SNMP is required for configuration and adding additional devices is quick and simple. This product also works well with Shoretel VoIP systems and allows for a full overview of connected phones along with being able to view calls on an extension/IP basis.
Zachary Davis | TrustRadius Reviewer

Feature Rating Comparison

Network Performance Monitoring

LiveAction LiveNX
7.3
TotalView
8.7
Automated network device discovery
LiveAction LiveNX
7.9
TotalView
9.0
Network monitoring
LiveAction LiveNX
7.9
TotalView
8.3
Baseline threshold calculation
LiveAction LiveNX
5.0
TotalView
9.2
Alerts
LiveAction LiveNX
7.3
TotalView
8.3
Network capacity planning
LiveAction LiveNX
6.0
TotalView
8.8
Packet capture analysis
LiveAction LiveNX
7.9
TotalView
9.1
Network mapping
LiveAction LiveNX
7.3
TotalView
8.8
Customizable reports
LiveAction LiveNX
10.0
TotalView
7.9
Wireless infrastructure monitoring
LiveAction LiveNX
8.0
TotalView
9.1
Hardware health monitoring
LiveAction LiveNX
6.0
TotalView
8.3

Pros

LiveAction LiveNX

  • Network QOS Assessment, and recommendations, and point-and-click remediation
  • Network L2/L3 Assessment, and recommendations, and point-and-click remediation
  • Network Security Assessment, and recommendations, and point-and-click remediation
Anonymous | TrustRadius Reviewer

TotalView

  • The setup is fast and easy - 500 devices in 20 minutes.
  • The ability to go back a day or a week in time allows us to more easily troubleshoot the "what happened at 3 a.m. yesterday" question.
  • It gives us easily accessible stats for checks and balances like device types, counts, models, serial number etc.
Anonymous | TrustRadius Reviewer

Cons

LiveAction LiveNX

  • I use it primarily as a monitoring tool from a security standpoint, so one complaint is that the filter creation process takes a little time to learn.
  • In the digital days of printing less, I do still need to print network diagrams for compliance documentation and some of the larger network diagrams documents do not print easily.
  • I wish the network connection lines were easier to see. They are typically very light and you have to drill down to see them more clearly.
Randy Zuehlke | TrustRadius Reviewer

TotalView

  • If you have some complexities in your network addressing, the network diagram tool will lay everything out automatically, but it will be confusing to look at. There is a way to edit the diagram so it looks more intuitive, but it may require some time to edit everything the right way.
  • TotalView will count virtual interfaces such as voice dial-peers and service modules as "ports," which counts against your license count. However, there is a way to edit each device to remove these "false positives" so it doesn't suck up licenses, but it can take some time to clean those up.
Bryan Mularcik | TrustRadius Reviewer

Support Rating

LiveAction LiveNX

LiveAction LiveNX 10.0
Based on 1 answer
Can't really rate this, we never had to call support. The product wasn't complicated to setup and learn. We have a high level of network knowledge so the product was self-explanatory.
Anonymous | TrustRadius Reviewer

TotalView

No score
No answers yet
No answers on this topic

Alternatives Considered

LiveAction LiveNX

There is not any other product that does exactly what LiveAction does. Some come about halfway close, like scrutinizer by Plixer. However, there is a gap with that product as it doesn't give proper quality of service recommendations, or to update l2/l3 configs to head off problems. Plixer's scrutinizer product costs about the same. It was a no-brainer to pick LiveAction.
Anonymous | TrustRadius Reviewer

TotalView

The three tools listed do different things with some similarities. For us the biggest need was data analysis, semi-automatic troubleshooting, and data gathering and topology mapping. TotalView hit the most of these in the price point we were looking for. Each tool has "extras," but we felt that the extras provided by TotalView were good enough and that the other tools didn't justify the cost.
Anonymous | TrustRadius Reviewer

Return on Investment

LiveAction LiveNX

  • Real time insight to network issues whether security related or not.
  • Great reporting features for executives.
Randy Zuehlke | TrustRadius Reviewer

TotalView

  • Wuite possibly the best spent money i have recommended in my 20+ year IT career.
Anonymous | TrustRadius Reviewer

Pricing Details

LiveAction LiveNX

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

TotalView

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Rating Summary

Likelihood to Recommend

LiveAction LiveNX
7.9
TotalView
9.6

Support Rating

LiveAction LiveNX
10.0
TotalView

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